Author Topic: Pls help draft urgent defense to County Court Claim -Beckton  (Read 4271 times)

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Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #15 on: »
Send a 3-line email asking the CNBC to disregard the paper AoS if/when it arrives, so it doesn’t accidentally overwrite the online one.

Email it to AOS.CNBC@justice.gov.uk and CC info@ dcblegal.co.uk

Quote
Subject: “AoS correction – please disregard paper AoS – [Claim no.]”

A paper Acknowledgment of Service posted on [date] contained tick-box errors. A corrected AoS was submitted electronically on MCOL on [date/time]. Please disregard the paper AoS if received. The Defendant will defend the claim in full and does not dispute jurisdiction.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #16 on: »
Thank you for your guidance and noted on the matter of not using 'quote'.

I've begun the defence submission online, using the defence you provided in MCOL.
There are questions on counter claim, please could you clarify this; if this is seeking costs, than I am not interested in that route, but wanted to double check here first on the clarification of this?

Also noted on the amended email to send noting the change from paper to corrected portal submission for AoS.

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #17 on: »
No, you do not want to counterclaim. All you are doing is defending the whole claim made against you.

If you wanted to counterclaim, on what basis would you want to do so? If your only concern is "costs", what costs are those?

In small claims, the general rule is no recovery of costs for the losing party, but CPR 27.14(2)(g) allows recovery for unreasonable behaviour, such as a claimant pursuing a vexatious claim or a defendant unreasonably refusing to respond to a reasonable request. To be awarded costs, a party must apply to the court, which then considers the conduct against the Ridehalgh v Horsefield test of whether the behaviour "permits of no reasonable explanation". If successful, the court can order the unreasonable party to pay costs, subject to summary assessment.

What constitutes unreasonable behaviour? There's no specific definition, and each case is judged on its own facts. However, examples could include:

• A claimant with no real prospect of success: who brings or pursues a weak case without a reasonable explanation.
• A defendant who fails to provide a reasonable explanation for their actions or refusal to settle a claim.
• Conduct causing unnecessary costs, such as a very late discontinuance.

In order to recover costs under CPR 27.14(2)(g), the party seeking costs must apply to the court to have them assessed. The court will consider if the conduct "permits of no reasonable explanation".

The court will consider the specific circumstances of the case to determine if the behaviour was unreasonable.  If the court finds unreasonable behaviour, it can then assess and order the payment of costs, which can be a substantial amount but unlikely in these small claims.

There are some important considerations to take into account. The threshold for establishing unreasonable behaviour is high, especially in the small claims track where the presumption is generally against costs recovery.

The standard of behaviour expected from a represented party may differ from that of a Litigant in Person (LiP).
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #18 on: »
Hi,

Thank you so much @b789 for your guidance on my court defense paperwork.
I have used MCOL to submit my defence and draft order as per your guidance just now.
I note the summary status confirms this as: Your defence was submitted on 06/10/2025 at 12:41:06.

Would you kindly let me know what are the next steps from here? Is there a particular time-frame in which I should hear back from the courts?

Once again, I appreciate your updates on guidance.

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #19 on: »
If you search the forum, you’ll see a lot of similar cases.

But

  • Mandatory mediation
  • Claimant sends you N180 Directions Questionnaire
  • You submit your own N180
  • Case allocated to your local court
  • DCB Legal discontinues before the payment due date

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #20 on: »
Not quite in that order:

1. Claimant acknowledges receipt of your defence, tells you their client intends to proceed and sends you a copy of their N180 Directions Questionnaire
2. You submit your own N180
3. Mandatory mediation call (about 5 minutes or less)
4. Case allocated to your local court
5. Local court gives 'directions' and possibly strikes out the claim
6. If #5 does not get the claim struck out, then DCB Legal discontinues before the payment due date
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #21 on: »
Good day,

Thank you for the clarity on the above list of steps.

Seems I received an email (below) from DCBLegal litigation dated 03.11.2025 (it went to junk and I've only picked up on it).

"Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.

In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.

Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.

If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not".

Here is the claimant's N180 attached to the email I received:-(REDACTED address details, claim No, etc).
Image 5-1-2025-11-03-REDACTED-DCBLegal-Directions-Questionnaire-711200257588-N180 hosted on ImgBB
ImgBB · ibb.co


I would greatly appreciate if you could review this and confirm what I should respond.

Kind Regards

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #22 on: »
No need for us to see that. It is all boilerplate stuff. Just follow this advice regarding your own N180 Directions Questionnaire:

Having received your own N180 (make sure it is not simply a copy of the claimants N180) or been notified on MCOL that yours has been sent, do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own N180 DQ here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it:
Tell us if you know the court or tribunal name or address to find a court or tribunal in England or Wales
find-court-tribunal.service.gov.uk


• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #23 on: »
Hi

Thank you so much for the above advice and guidance; it is very much appreciated.

I have completed the N180 form just now and sent as per your instructions to the court and DCB Legal.

In the meantime, I have had a voice mail left by DCB Legal, suggesting that they would like to reach out to discuss matters to do with the case.   I'm going to be away aboard from today, with limited access to my emails due to extensive travel.
What do you advise regards a phone discussion please?

Thank you in advice and ongoing support.
I eagerly will await your further guidance.

Kind Regards.
Noreen

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #24 on: »
Do not have a telephone discussion with anyone, especially not DCB Legal. Hang up if they call you and block their number. Everything in writing, post or email.

They have form for offering to “settle” for a lower amount than they previously demanded, but this is simply a precursor to discontinuing as has been said earlier. Reply #20
« Last Edit: November 29, 2025, 05:57:55 am by jfollows »
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Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #25 on: »
Dear @b789 @jfollows

Thank you both for your kind advice and instructions on how to proceed.  I am since back from travelling and note an email from HM Courts & Tribunals Service relating to my claim No.  Mediation telephone appointment set for 9th February 2026 (09:30am-12.30pm).

On my submitted N9B from (Defence and Counterclaim), I entered the details advised.

I have also ignored calls as mentioned from UKPC legal team during the period of receiving the above mediation appointment.

Could you kindly advise me on putting together a summary of main points that I can present to the mediator please, along side negotiating options?

Below points taken from form attached to my email from HM Courts & Tribunals Service:-
"You will need to briefly explain your claim or defence to the mediator. You should prepare for yourself a brief summary of the main points".
"You’re attending mediation with a view to settling your case. This means negotiating to overcome disputed issues".
"Building an agreement and reaching a settlement".

I look forward to receiving your advice to carry this forward ready for Monday 9th February 2026 mediation call.

Thank you in advance for all your help, it is truly appreciated and valued.

Kind Regards,
Deary Diora

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #26 on: »
Please search the forum for “mediation”, there is a lot of advice already available.
Do not discuss your defence, offer £0 to settle and it will be over.

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #27 on: »
Hi,

Thank you, I have managed to find a recent mediation summary from @b789 dated January 2026 as below which i'll utilise


For the mediation call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

“Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.”

After the mediator calls back...

If identified and authority confirmed:

“Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.”

If no/unclear authority:

“Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.”

If the mediator probes your defence:

”In what capacity are you asking that question? Are you legally trained?  If not, please refrain from offering opinions. I will be reporting any attempt to do so as inappropriate.”

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise.

I'll return to the thread in due-course with any further update to the case

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #28 on: »
Hi,

Hope all is well

Further to my previous update, I have since had the mediation meeting this morning.
Please find below details requested as for whom was representing from DCB Legal team today.

• the full name of the person attending for them; PAVAN KHALSA
• their role/position at their legal representative’s firm; and DCB LEGAL
• whether they hold written authority to negotiate and settle today. YES

DCB made a settlement offer of "£150" at today's mtg.
Stating their position as:-

- Still pursuing the claim.
- Photo’s of car with no Blue Badge (BB).
- Left side of car was not parked straight within the bay (partially in the grid markings).
- There was clear signage on display within the car park.


I continued with:-
"My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs".
I added to my position that I had made an appeal to UKPC upon notification of the PCN. Providing evidence of my BB and confirming the bay markings/signage in the car park were unclear / created doubt, as to whether the bay was in fact a BB bay. Nevertheless, I provided photo's of my BB as evidence of status and reasons in the appeal; to which several months had past without any further correspondence received, therefore I had no reason to believe the case was ongoing.  I only came to formally know the claimant was pursuing when I received the formal letter stating for court intervention; unless we settled as to their (disproportionate) sums of costs.

Mediator concluded with permission from me as to mediation marked as ‘NOT SETTLED TODAY’. 

He went on to to say a letter will come through in the post in due-course for a hearing date in the future; court waiting time is currently back-logged. 

@b789 @jfollows
Please, is there anything further to prepare ahead of the date / should I expect DCB Legal to be in contact to settle the claim hereafter / if so, what do you advise here pls?

As always, your guidance and advise is most appreciated.

Kind Regards,
DearyDiora

Re: Pls help draft urgent defense to County Court Claim -Beckton
« Reply #29 on: »
Come back here with the letter of allocation to your local court, showing dates by which the claimant has to pay the court fee and when both parties have to file witness statements.

If the WS dates are later than the payment date, DCB Legal will usually discontinue before paying, however they call you to try and “settle” in the meantime, do not answer them and block their number if you can.

Reply #20:
Quote
1. Claimant acknowledges receipt of your defence, tells you their client intends to proceed and sends you a copy of their N180 Directions Questionnaire
2. You submit your own N180
3. Mandatory mediation call (about 5 minutes or less)
4. Case allocated to your local court
5. Local court gives 'directions' and possibly strikes out the claim
6. If #5 does not get the claim struck out, then DCB Legal discontinues before the payment due date
« Last Edit: February 09, 2026, 11:10:37 am by jfollows »