Author Topic: PCNs recently received from UKPA / HOZAH  (Read 454 times)

0 Members and 21 Guests are viewing this topic.

Re: PCNs recently received from UKPA / HOZAH
« Reply #15 on: »
So you are
Quote
the person the PCN is addressed to
.

Thanks very much, I'll keep you guys posted!

Re: PCNs recently received from UKPA / HOZAH
« Reply #16 on: »
We need to see copies of the PPN`s, with personal details redacted but leave dates.

The company vehicle one may be better to deal with.


Hello - these are the other ones (not company)

1 -
Google Docs · drive.google.com


2 -
Google Docs · drive.google.com


3 -
Google Docs · drive.google.com


4 -
Google Docs · drive.google.com

Re: PCNs recently received from UKPA / HOZAH
« Reply #17 on: »
We need to see copies of the PPN`s, with personal details redacted but leave dates.

The company vehicle one may be better to deal with.


Hello - these are the other ones (not company)

1 -
Google Docs · drive.google.com


2 -
Google Docs · drive.google.com


3 -
Google Docs · drive.google.com


4 -
Google Docs · drive.google.com


Hi, sorry to flag this again. I’m finding this a bit tricky and was wondering if anyone might be able to help with how best to respond to these?

Re: PCNs recently received from UKPA / HOZAH
« Reply #18 on: »
Could you show us the back of one of the notices.

They don't appear to be relying on PoFA but we need to check all wording.

Re: PCNs recently received from UKPA / HOZAH
« Reply #19 on: »
Could you show us the back of one of the notices.

They don't appear to be relying on PoFA but we need to check all wording.

Hello,
thanks for taking time and offering to support, much appreciated.

here is the rear of PCN

Google Docs · drive.google.com
« Last Edit: June 03, 2026, 08:37:34 am by littlebee »

Re: PCNs recently received from UKPA / HOZAH
« Reply #20 on: »
You need to change the access rights so we can read it.

Re: PCNs recently received from UKPA / HOZAH
« Reply #21 on: »
You need to change the access rights so we can read it.

sorry, have done now.

Re: PCNs recently received from UKPA / HOZAH
« Reply #22 on: »
Hi, please note that QR codes on PCNs are unique to each ticket and display all associated details when scanned, so they should be covered.

Re: PCNs recently received from UKPA / HOZAH
« Reply #23 on: »
We need to see copies of the PPN`s, with personal details redacted but leave dates.

The company vehicle one may be better to deal with.


Hello - these are the other ones (not company)

1 -
Google Docs · drive.google.com


2 -
Google Docs · drive.google.com


3 -
Google Docs · drive.google.com


4 -
Google Docs · drive.google.com


Hi all,

Just checking if there is anything else I could do with these tickets ?

I wanted to briefly mention that since UKPA/HOZAH took over management of the site, the exit barrier system appears to have become unreliable. On numerous occasions the barriers have:

- already been open,
- lifted automatically without payment,
- or appeared faulty/broken.

Because the barriers were regularly opening automatically, the genuine impression formed was that either:

- the barriers were malfunctioning,
- the system was not operating correctly,
- or no further payment action was required before exit.

On the occasions now resulting in the PCNs, the vehicles exited normally because the barriers opened automatically without any warning, refusal of exit, or indication that payment remained outstanding.

The main questions are:

- Does the repeated barrier issue help the driver’s position at all?
- Would this be considered misleading or inadequate enforcement?
- Is there a reasonable argument to offer payment of the actual parking tariffs only?
- What is realistically the best route to resolve this without matters escalating unnecessarily?

Any advice would be appreciated.

Re: PCNs recently received from UKPA / HOZAH
« Reply #24 on: »
At this stage all that is needed is the basic non PoFA compliance as you have wrote.

Anything else can be added at a later stage as they will most likely refuse the appeal.

It could be done online on their site, but watch out for any drop down boxes asking for the driver, submit as hirer.

Keep a shot of the appeal before submitting.

Hello guys,

There has been a response from UKPA which was received earlier today 1st July 2026. I've included a picture of thier response.
What is interesting, there response was recevied as per time stamp below (Wednesday, 1 July 2026 at 00:00) yet they state ''this parking charge is discounted to £60 if paid by 30-jun-2026'' .

Letter:
Google Docs · drive.google.com





Wednesday, 1 July 2026 at 00:00, no-reply@ukparkingadministration.com <no-reply@ukparkingadministration.com> wrote:
Hello,
The status of a Parking Charge Notice that you have been, or may be responsible for has changed.

Please take a moment to review the updated status of the PCN linked below, as it may require action from you.

You can log in to the UKPA payments and appeals portal by entering the address below into your browser, or by clicking here payment.enforcement.ukparkingadministration.com/pay?pcnnumber=UKPA-xxx-xxx

If you believe you have received this message in error, let us know by emailing complaints@ukparkingadministration.com.

Many thanks,

UKPA


what should be the next steps ?

Thank you

Re: PCNs recently received from UKPA / HOZAH
« Reply #25 on: »
Hello,

As you can imagine, I am really worried and not sure what to do ? Will I have to pay the PCN tickets (there are loads).

I have drafted the letter below, is this worth sending for all the PCNs they have issued ?

I'd really appreciate any support.
Thank you.


Dear xxx,

I write solely in my capacity as the registered keeper of the above vehicle.

Liability for the alleged parking charge is denied in its entirety. No admission is made as to the identity of the driver, and no inference should be drawn from this correspondence as to the identity of the driver.

The party seeking to recover this charge is put to strict proof of every element of its claim.

In particular, should this challenge be rejected, please provide:

Strict proof of the legal basis upon which keeper liability is asserted, including full compliance with Schedule 4 of the Protection of Freedoms Act 2012.
Strict proof that a legally enforceable contract was formed with the driver.
Strict proof that the contractual terms relied upon were clear, prominent, transparent and capable of binding a reasonable motorist.
Contemporaneous photographs of all signage relied upon, together with a site plan showing the location of every sign in place on the material date.
Strict proof that the signage complied in all respects with the applicable British Parking Association Code of Practice.

A contemporaneous, unredacted contract demonstrating the legal authority to issue and pursue parking charges in respect of this site.
Copies of all ANPR data, payment records, audit logs, machine maintenance records and any other evidence relied upon.

Evidence that all mandatory consideration and grace periods required by the British Parking Association Code of Practice were correctly applied.

Evidence demonstrating compliance with the Consumer Rights Act 2015, including the requirement that consumer notices and contractual terms be transparent and prominent.

The ANPR images supplied merely demonstrate that a vehicle entered and exited the site. They do not establish that any contractual terms were adequately brought to the attention of the driver, that any contract was accepted, or that any contractual liability arose.

For the avoidance of doubt, this correspondence should not be construed as an admission of liability, an admission as to the identity of the driver, or acceptance that any enforceable contract existed.

Should you decline to cancel this Parking Charge Notice, please provide a POPLA Verification Code, together with all evidence upon which you intend to rely, so that the matter may be referred to independent adjudication.


Yours faithfully,




At this stage all that is needed is the basic non PoFA compliance as you have wrote.

Anything else can be added at a later stage as they will most likely refuse the appeal.

It could be done online on their site, but watch out for any drop down boxes asking for the driver, submit as hirer.

Keep a shot of the appeal before submitting.

Hello guys,

There has been a response from UKPA which was received earlier today 1st July 2026. I've included a picture of thier response.
What is interesting, there response was recevied as per time stamp below (Wednesday, 1 July 2026 at 00:00) yet they state ''this parking charge is discounted to £60 if paid by 30-jun-2026'' .

Letter:
Google Docs · drive.google.com





Wednesday, 1 July 2026 at 00:00, no-reply@ukparkingadministration.com <no-reply@ukparkingadministration.com> wrote:
Hello,
The status of a Parking Charge Notice that you have been, or may be responsible for has changed.

Please take a moment to review the updated status of the PCN linked below, as it may require action from you.

You can log in to the UKPA payments and appeals portal by entering the address below into your browser, or by clicking here payment.enforcement.ukparkingadministration.com/pay?pcnnumber=UKPA-xxx-xxx

If you believe you have received this message in error, let us know by emailing complaints@ukparkingadministration.com.

Many thanks,

UKPA


what should be the next steps ?

Thank you
« Last Edit: Today at 09:13:44 pm by littlebee »