Ok so my wife got dinged at Gatwick for a PCN. I haven't told them who was driving and her parents actually registered the licence plate number with the hotel to redeem their parking (she was only dropping them off anyway).
I appealed, sending the confirmation (which had no identification) and listed the law that this FAQ provides.
I have then received back:
"Thank you for your appeal received on 27/08/2026 regarding the above detailed Parking Charge, we have reviewed your case
and considered the comments you have made. Your appeal has also been considered in conjunction with the evidence
gathered at the time of the contravention. Our records show the notice was correctly issued as your vehicle was in breach of
the Terms and Conditions.
As this charge is not being pursued under Schedule 4 of the Protection of Freedoms Act 2012, we are not relying on the
statutory keeper liability provisions in Schedule 4, so its specific conditions do not need to be met. In the absence of driver
details, we rely on the principles considered in Elliott v Loake (1982) when assessing, on the balance of probabilities, who was
driving.
We are therefore unable to cancel the Parking Charge as it was issued correctly. We have now extended the discounted
payment period by a further 14 days to allow you time to pay the discounted settlement amount. Please now make payment of
£60 to reach us by 25/09/2026 or £100 to reach us by 09/10/2026. We must advise you that once the discounted settlement rate passes, it will not be offered again."
So I am at a bit of a loss of what to do. It also doesn't make any sense, as their previous correspondence was just asking who was driving, which was not me.
I have bank records to show I was actually shopping with my son at the time.