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Code of Practice and Compliance Monitoring

britishparking.co.uk

F.3 Appeals where the charge should be reduced to £20 for a period of
14 days
In considering appeals parking operators must recognise the below case types as
mitigating circumstances warranting a reduction in the amount of the parking charge to
£20 for 14 days, subject to appropriate evidence being provided. This reduction applies
only for the first parking charge issued to the vehicle for the specific contravention, where
payment is made within 14 days and where no independent appeal is lodged.
Note: When considering appeals, operators should look at evidence provided in the
appeals process and where evidence is lacking it may be appropriate to ask the motorist to
provide additional evidence to support their account before finalising their decision.
a) where the driver has paid the tariff but made a major keying error when registering their
vehicle for example, letters wrong or missing; characters swapped; motorist entered the
wrong car registration (e.g. their previous car or another vehicle from their household);

Code of Practice F.3 (https://www.britishparking.co.uk/code-of-practice-and-compliance-monitoring)

Quote

F.3 Appeals where the charge should be reduced to £20 for a period of
14 days
In considering appeals parking operators must recognise the below case types as
mitigating circumstances warranting a reduction in the amount of the parking charge to
£20 for 14 days, subject to appropriate evidence being provided. This reduction applies
only for the first parking charge issued to the vehicle for the specific contravention, where
payment is made within 14 days and where no independent appeal is lodged.
Note: When considering appeals, operators should look at evidence provided in the
appeals process and where evidence is lacking it may be appropriate to ask the motorist to
provide additional evidence to support their account before finalising their decision.
a) where the driver has paid the tariff but made a major keying error when registering their
vehicle for example, letters wrong or missing; characters swapped; motorist entered the
wrong car registration (e.g. their previous car or another vehicle from their household);

Your appeal was rejected but you need to take this point to whoever is the next stage appeals body.