Free Traffic Legal Advice

Hello,
I was parking in a car park and when I went to pay the contactless and card option was not working. I did not have minutes to call to pay and did not have coins. I have a blue bade which I used on the windshield. I received a PCN and I challenged this explaining and offered to pay the sum that would have been owed for parking. They declined and I referred the matter to POPLA who are the ombudsman for parking on private land appeals apparently, they also ruled in my favour and now I am being asked to pay £170.

I was in the car park for 27 minutes or so and the charge would have been something like £3.
I feel this is unfair as I did attempt to pay - video proof which I do have and both the company and the ombudsman did not allow me to submit during the process of me challenging this PCN and also did not take into account I have a blue badge.


I have now received a letter before action and have been given 30 days to pay or respond.
The options are limited regarding the debt which says I either
A - Agree I owe the debt
B - I owe some of the debt, but not all of it
C - I dont know wether I owe the debt
D - I dispute the debt

I am not sure if I should tick B or D. If B, do I just keep the amount I would have paid if the machine was working if D what reason do I put.

I have uploaded the Letter before action, ombudsman decision and proof of the machine not working here: https://drive.google.com/drive/folders/1YWGgyJjRr5DgFAvYA38EnRVmLsUdnYHl?usp=sharing

Would appreciate help here. Thank you in advance

Please post up the PCN for examination before taking any further action.

Are we to assume that the driver has been revealed?

they also ruled in "my favour" and now I am being asked to pay £170.
is this correct?

Who ruled in whatever way?
Please post whatever you’re referring to, as requested above.
If POPLA, then it’s not binding on you in any way.