Author Topic: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield  (Read 2176 times)

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ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
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Hi,
Thanks in advance for the help but I suspect the driver is bang to rights, but hoping there's a way out of it!

The RK is a family member.

The driver used the car park to park while going for lunch.  The driver exited and re-entered on foot using the lower exit (which doesn't have a pay machine), and left. Only pay machines are in the shopping centre.
Both entry and exit barriers do not work.
The parking charge was only recieved on the 13th Jan.

The RK has already appealed: "I've received a parking charge that says if paid within 14 days of issue it's only £60 but the charge was only delivered to my house on the 13th which is a day too late. I refuse to pay the £100 because it took you 2 weeks to deliver my letter."

When logging into the portal it now shows "The Parking Charge is discounted to £60.00 if paid before 27/01/2025. If payment is not received by this date, the full parking charge amount will be owed."

On the letter it says "No Valid Parking Session" (whatever that means!) and on the portal it says "No valid parking reservation".





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Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #1 on: »
When the RK appealed, did they reveal the identity of the driver, inadvertently or otherwise?

Saying things like "I did this or that" instead of referring to the driver in the third person such as "The driver did this or that", is how the Keeper throws away a perfectly good PoFA defence.

The Notice to Keeper (NtK) issued by ParkMaven is non-compliant with the requirements of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) due to a contradiction in the payment deadline specified on the notice.

The front of the NtK prominently states: “Payment to be made within 28 days of the date issued”. This instruction contradicts the statutory requirement under PoFA Schedule 4, Paragraph 9(2)(f), which mandates that the keeper be informed that they have 28 days from the day after the notice is deemed to be given (served) to either pay the charge or provide the driver's details.

According to PoFA Schedule 4, Paragraph 9(6), a Notice to Keeper is deemed to be served two working days after posting, meaning the 28-day period must start after this deemed service date. The instruction on the front of the NtK, however, misleadingly demands payment within 28 days of the issue date, which shortens the legal timeframe available to the keeper.

While the back of the NtK attempts to reference the correct timeframe, the most prominent instruction on the front is incorrect and legally misleading. The contradictory timeframes create confusion for the recipient and breach the requirement for clarity and transparency under PoFA.

As established in Excel Parking v. Smith [2017] and Brennan v. Premier Parking Logistics [2023], a Notice to Keeper must strictly comply with the wording and timeframes set out in PoFA. Any deviation from these requirements, particularly where it misleads the recipient, renders the notice non-compliant.

Therefore, the operator cannot rely on PoFA to transfer liability to the keeper.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #2 on: »
When the RK appealed, did they reveal the identity of the driver, inadvertently or otherwise?

Saying things like "I did this or that" instead of referring to the driver in the third person such as "The driver did this or that", is how the Keeper throws away a perfectly good PoFA defence.

The Notice to Keeper (NtK) issued by ParkMaven is non-compliant with the requirements of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) due to a contradiction in the payment deadline specified on the notice.

The front of the NtK prominently states: “Payment to be made within 28 days of the date issued”. This instruction contradicts the statutory requirement under PoFA Schedule 4, Paragraph 9(2)(f), which mandates that the keeper be informed that they have 28 days from the day after the notice is deemed to be given (served) to either pay the charge or provide the driver's details.

According to PoFA Schedule 4, Paragraph 9(6), a Notice to Keeper is deemed to be served two working days after posting, meaning the 28-day period must start after this deemed service date. The instruction on the front of the NtK, however, misleadingly demands payment within 28 days of the issue date, which shortens the legal timeframe available to the keeper.

While the back of the NtK attempts to reference the correct timeframe, the most prominent instruction on the front is incorrect and legally misleading. The contradictory timeframes create confusion for the recipient and breach the requirement for clarity and transparency under PoFA.

As established in Excel Parking v. Smith [2017] and Brennan v. Premier Parking Logistics [2023], a Notice to Keeper must strictly comply with the wording and timeframes set out in PoFA. Any deviation from these requirements, particularly where it misleads the recipient, renders the notice non-compliant.

Therefore, the operator cannot rely on PoFA to transfer liability to the keeper.


The driver says they put what I quoted above.  Should I just copy and paste your words above to appeal?

Thanks


Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #3 on: »
You say that an appeal has already been made. Has the rejection of that appeal come through yet? An appeal rejection will come with a POPLA code in order that a secondary appeal can be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #4 on: »
The RK has 'appealed' with that I wrote above in "".

And the payment portal now lists a new date for the discounted £60 payment.

The RK has not recieved a formal reply yet so I believe the appeal will be active.

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #5 on: »
Come back when the appeal is rejected.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #6 on: »
Okay thanks

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #7 on: »
Hi,
Letter receieved, I haven't uploaded a copy of the NTK as it's already on this thread.

Thanks







Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #8 on: »
What is the date of the appeal rejection letter?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #9 on: »
Recieved by email:

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #10 on: »
With an appeal rejection date of 18th January, you have 28 days plus 5 days for service, so 33 days to submit your POPLA appeal. No rush but show us what you think is a suitable appeal, taking into account that they will not consider ay mitigating circumstances. Only point of law and breaches of the PPSCoP.

Just remember that 18th February is the POPLA deadline.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #11 on: »
With an appeal rejection date of 18th January, you have 28 days plus 5 days for service, so 33 days to submit your POPLA appeal. No rush but show us what you think is a suitable appeal, taking into account that they will not consider ay mitigating circumstances. Only point of law and breaches of the PPSCoP.

Just remember that 18th February is the POPLA deadline.
Hi,
Thanks.  I have no idea how to write an appeal, the only thing I can think to write is your reply earlier in the thread regarding "The Notice to Keeper (NtK) issued by ParkMaven is non-compliant with the requirements of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) due to a contradiction in the payment deadline specified on the notice."

Do you think it's likely to be successful or should the keeper pay the reduced amount?

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #12 on: »
Do I think the keeper should pay the discounted invoice? Do you simply pay ay old invoice you receive from a private company just because if you pay it early, you'll receive a 40% discount?

If you're tempted by the "mugs discount" then I won't bother expending time and effort to assist. You either believe that you owe this unregulated private parking company because you genuinely braced their terms and conditions, whether you were the driver or not. Or, you are incensed enough about this unfair invoice and it is worth fighting.

As far as we are concerned, no one pays a penny for an unfair invoice from a bunch of ex-clampers.

Which is it going to be?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #13 on: »
Do I think the keeper should pay the discounted invoice? Do you simply pay ay old invoice you receive from a private company just because if you pay it early, you'll receive a 40% discount?

If you're tempted by the "mugs discount" then I won't bother expending time and effort to assist. You either believe that you owe this unregulated private parking company because you genuinely braced their terms and conditions, whether you were the driver or not. Or, you are incensed enough about this unfair invoice and it is worth fighting.

As far as we are concerned, no one pays a penny for an unfair invoice from a bunch of ex-clampers.

Which is it going to be?

I understand what you're saying, and the reason I'm asking whether you think the RK will be successful is due to the fact parking wasn't paid for.

If you believe the driver will be successful, then lets crack on.

Re: ParkMaven - No Valid Parking Session - Vicar Lane, Chesterfield
« Reply #14 on: »
Well, if the appeal was only the wording you stated:

Quote
I've received a parking charge that says if paid within 14 days of issue it's only £60 but the charge was only delivered to my house on the 13th which is a day too late. I refuse to pay the £100 because it took you 2 weeks to deliver my letter.

then, as long as the Keeper didn't select any option that states they were the driver, there is a very good reason to appeal the PCN on the grounds that the Keeper cannot be liable because the NtK does not fully comply with all the requirements of PoFA. As the Keeper is not obliged to identify the driver, ParkMaven is put to strict proof that the person they are pursuing is the driver.

We can include other points such as signage and no valid contract flowing from the landowner authorising ParkMaven to issue PCNs in its own name.

Do I think it will be successful? We have a very high success rate here, probably around 99%. So, please confirm whether you want to carry on.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain