Author Topic: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period  (Read 993 times)

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Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
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Hi Everyone, hope all is well.

Received a NTK yesterday 10/06/2025 through the post.

The driver of the vehicle visited this car park on 30/05/2025 at 13.20 and overstayed the 30 mins free parking.

The driver entered their registration number on the machine for free 30 mins parking.


Upon noticing that they were going to overstay, the driver tried to pay online as stated on the car park signage but were unable to. There's no indication of how to pay. The only machine present was one that accepted card payment only.

This is not a lease vehicle.

How do we appeal this NTK.






« Last Edit: June 11, 2025, 01:51:46 pm by S.M »

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Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
« Reply #1 on: »
Edit your post so that you do not identify the driver.

Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
« Reply #2 on: »
Done 👍

Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
« Reply #3 on: »
Evening folks. This one slipped through the net as I had some pressing issues and completely forgot about it. Could anyone please help draft an appeal? Thankyou

Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
« Reply #4 on: »
No appeal is going to be successful. The choices you have are to waste your time appealing and if you still want to fight it, ignore the subsequent debt recovery letters and wait for them to send you a Letter of Claim (LoC) and eventually a claim. Or, you can skip the appeals process and arrive at exactly the same point, an LoC and then a claim.

It is only once you have received a clim that you can properly fight this. The odds of a claim going all the way to a hearing is very low. In most cases, a claim is easily defended and, depending on which bulk litigation company they use to issue the claim, will eventually be struck out or discontinued.

So, what are you going to do? If you want to appeal, then just use the following, for what it's worth:

Quote
Subject: Appeal against Parking Charge Notice [Insert PCN Reference]

Dear Sir or Madam,

I am the registered keeper of the vehicle [Insert VRM] and am writing to appeal the Parking Charge Notice issued by Bank Park Management Ltd.

I do not believe the charge is valid and therefore request its cancellation. Please consider this a formal appeal.
I look forward to your response.

Yours faithfully,

[Your Name]

When that is rejected, you can use the following as your IAS appeal:

Quote
I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. The IAS claims that its assessors are “qualified solicitors or barristers.” Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
« Reply #5 on: »
Have already appealed it but received no acknowledgment for the appeal. It does state that should someone not hear back in relation to the appeal, they should contact Bank PArk - Called the number and there`s no option to speak to someone. Let`s see what they send through the post.

Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
« Reply #6 on: »
Why on earth would you phone and try to reason with a shady, unregulated private parking company. I'm sure their customer service team—likely one bloke in a shed with a headset—will be thrilled to help. That’s if you even get through, of course. More likely, you’ll be treated to an eternal hold loop or a conversation with someone whose grasp of logic rivals that of a trifle.

Honestly, expecting a fair outcome from them is like writing a heartfelt letter to a snail and waiting for a reply. Save yourself the headache—literally—and just wait for the Letter of Claim. At least then you’re dealing with a process that vaguely resembles something legal.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Bank Park PCN - Oxford Rd Reading - Overstayed Free Period
« Reply #7 on: »
Why on earth would you phone and try to reason with a shady, unregulated private parking company. I'm sure their customer service team—likely one bloke in a shed with a headset—will be thrilled to help. That’s if you even get through, of course. More likely, you’ll be treated to an eternal hold loop or a conversation with someone whose grasp of logic rivals that of a trifle.

Honestly, expecting a fair outcome from them is like writing a heartfelt letter to a snail and waiting for a reply. Save yourself the headache—literally—and just wait for the Letter of Claim. At least then you’re dealing with a process that vaguely resembles something legal.

I sent an email to their complaints department to say that they never replied to me nor did they acknowledge my appeal. I received a reply from them yesterday to say that they have cancelled the PCN. Upon checking email history I can see that I have used the appeal drafted that would have been sent to the IAS. Thank you for your help
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