3. ParkingEye Charge Notice for 3minutes in retail carpark.
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DWMB2

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #15 on: March 15, 2025, 08:02:52 pm »
Quote from: Jibberjabber on March 15, 2025, 07:54:11 pm
Dare I ask why the government aren't trying to halt these companies?
Private Parking (Regulator) Bill

Progress has been stalled for rather a while. You could contact your MP to express support for proper regulation.
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jfollows

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #16 on: March 15, 2025, 08:07:14 pm »
They exist because what they do isn’t illegal and they know that lots of people just pay up. Cost of producing one letter is way less than the Ł100 or whatever they get. They just have to say “CCJ” and too many people just fork out money. After changing their underwear.

They have contracts in which they pay all the money to implement and police a car park, including handing over all the money paid for parking, just so that they retain the money they levy in “fines” for people to whom they send letters. It’s that lucrative. Just see your local NHS car park, for example.
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Jibberjabber

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #17 on: March 16, 2025, 01:52:47 pm »
Shocking.  Imagine telling people that's what you do for a living.  Scare and rip people off. Ugh.
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Jibberjabber

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #18 on: March 20, 2025, 11:30:33 am »
Quote from: DWMB2 on March 15, 2025, 05:45:07 pm
In which case, you need to confirm with the lease company that they have passed on your details to ParkingEye as the hirer.

One of their emails says they will, but it's well worth confirming.

You should then receive your own notice from ParkingEye, which you can then appeal.

So the keeper confirmed this morning they have indeed passed my details over to them, but I've had nothing in the post yet.  Do I wait for physical post or appeal online via the emails sent to me from the keeper?
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jfollows

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #19 on: March 20, 2025, 12:36:43 pm »
You wait for a Notice to Hirer from Parking Eye which will fail in significant aspects to hold you liable, you appeal, they will reject, you appeal to POPLA who will uphold. They hope you give up and pay out first.

Parking Eye (and others) can’t be bothered with the hassle of the requirements to hold a hirer liable, because lots of people pay up anyway.
« Last Edit: March 20, 2025, 12:39:40 pm by jfollows »
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b789

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #20 on: March 20, 2025, 12:38:04 pm »
You must not do any appeal until you receive a Notice to Hirer (NtH) in your own name.
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Jibberjabber

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #21 on: March 20, 2025, 12:53:40 pm »
Thanks guys - the postman has just been and ....it has arrived.

Before I do anything, the Keeper has said in one of the digital letters, that I must include the attachment in my appeal.  Why is this?
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DWMB2

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #22 on: March 20, 2025, 12:55:50 pm »
Quote from: Jibberjabber on March 20, 2025, 12:53:40 pm
Thanks guys - the postman has just been and ....it has arrived.
For completeness, can you show us?

Quote from: Jibberjabber on March 20, 2025, 12:53:40 pm
Before I do anything, the Keeper has said in one of the digital letters, that I must include the attachment in my appeal.  Why is this?
Because they have a poor understanding of the process. If the notice you have now received is addressed to you, then you are not a third party, and thus don't need 'authorisation' from anyone.
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jfollows

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #23 on: March 20, 2025, 12:58:38 pm »
So, apart from a Notice to Hirer, which you say you have just received, and please post it here, was it accompanied by any other documentation?
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Jibberjabber

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #24 on: March 20, 2025, 01:01:54 pm »
Please see attached guys - THIS IS ALL I RECIEVED IN THE POST.
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DWMB2

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #25 on: March 20, 2025, 01:06:55 pm »
In which case, this should do the trick.

Quote from: DWMB2 on March 15, 2025, 04:50:05 pm
Dear Sirs,

I have received you Notice to Hirer [(PCN number)] for Vehicle Registration Mark [VRM]. I am the hirer of the vehicle. There is no obligation for me to name the driver at the time and I will not be doing so.

To hold me liable for the charge as the hirer of the vehicle, you must meet the conditions specified in Paragraph 14 of Schedule 4 of the Protection of Freedoms Act 2012 (“the Act”). I note from your correspondence that you have failed to meet these conditions. These failures include (but are not limited to):

  • A failure to serve a Notice to Hirer containing all the information required by 14(5) of the Act.
  • A failure to include the additional documents mentioned by 13(2) of the Act.

As a result of this, you are unable to recover the specified charge from me, the hirer. As I do not have liability for this charge, I am unable to help you further with this matter. I therefore look forward to your confirmation that the charge has been cancelled. If you do not cancel the charge, you must provide a POPLA code.

Yours


If appealing online, be careful there are no drop down/tick boxes that cause you to identify who was driving, and keep a close eye on your spam folder for their response. If they do not respond within 28 days, chase them.

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b789

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #26 on: March 20, 2025, 01:08:48 pm »
Why have you redacted all the dates and times on the NtH? No one can give proper advice if you redact all the crucial information. Leave ALL dates and times visible on the notices!!!!!!
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Jibberjabber

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #27 on: March 20, 2025, 01:10:20 pm »
Quote from: DWMB2 on March 20, 2025, 01:06:55 pm
In which case, this should do the trick.

Quote from: DWMB2 on March 15, 2025, 04:50:05 pm
Dear Sirs,

I have received you Notice to Hirer [(PCN number)] for Vehicle Registration Mark [VRM]. I am the hirer of the vehicle. There is no obligation for me to name the driver at the time and I will not be doing so.

To hold me liable for the charge as the hirer of the vehicle, you must meet the conditions specified in Paragraph 14 of Schedule 4 of the Protection of Freedoms Act 2012 (“the Act”). I note from your correspondence that you have failed to meet these conditions. These failures include (but are not limited to):

  • A failure to serve a Notice to Hirer containing all the information required by 14(5) of the Act.
  • A failure to include the additional documents mentioned by 13(2) of the Act.

As a result of this, you are unable to recover the specified charge from me, the hirer. As I do not have liability for this charge, I am unable to help you further with this matter. I therefore look forward to your confirmation that the charge has been cancelled. If you do not cancel the charge, you must provide a POPLA code.

Yours


If appealing online, be careful there are no drop down/tick boxes that cause you to identify who was driving, and keep a close eye on your spam folder for their response. If they do not respond within 28 days, chase them.


Many thanks to you for this!  Shall I go old school and appeal by post? (recorded delivery?)
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Jibberjabber

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #28 on: March 20, 2025, 01:11:13 pm »
Quote from: b789 on March 20, 2025, 01:08:48 pm
Why have you redacted all the dates and times on the NtH? No one can give proper advice if you redact all the crucial information. Leave ALL dates and times visible on the notices!!!!!!

I have no idea - in-case it gives anything away I guess ;D
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DWMB2

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Re: ParkingEye Charge Notice for 3minutes in retail carpark.
« Reply #29 on: March 20, 2025, 01:12:49 pm »
Quote from: Jibberjabber on March 20, 2025, 01:10:20 pm
Shall I go old school and appeal by post? (recorded delivery?)
No - do it online, it's free!

Also, if you ever send anything about these sort of charges by post, don't do it recorded. If the recipient declines to sign for the delivery, or it doesn't arrive for any other reason, all you're left with is proof your letter was not delivered. If you send it standard first class with a free certificate of posting, you enjoy a presumption of delivery.

But, in general, if you can do things online or by email it's sensible to do so.
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