Author Topic: Parking Ticket - First contact is from Debt Recovery Plus  (Read 47 times)

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Hello.

I received a parking ticket via DRP stating that I was issued with a PCN for exceeding the maximum stay in the Channons Hill retail park. However, the issuing company (Premier Park Ltd) have never contacted me prior to this letter arriving.

I have since found out my partner (The registered keeper) did not update the log book which is why I believe the letters have not reached us. Given the situation, I've contacted Premier Park Ltd to try and get the details of the PCN and start an appeal/complaint process to reset all the additional charges.

I'm unsure on how to proceed as I believe I've driven into the wrong car park, entered my registration with a company that isn't listed in the retail park and thus I've got the PCN. The company I registered my reg with won't assist as it isn't their car park.

Do we have any grounds for cancelling the charge due to this lack of proper notification?
Could I ask the land owners as this was a genuine mistake and I had fully intended to follow the T&Cs of the car park I believed I was in? 
Could we have a viable complaint to reduce the fee from £170 to the original fine?

I can recognise that I'm at fault, but obviously would like to try and avoid paying that much for what might be a 15-20 minute overstay!

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Re: Parking Ticket - First contact is from Debt Recovery Plus
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Currently your partner has the PCN as it was issued to the RK.  If they were not the driver, then it will only be the driver if they throw them under the bus....  Best to edit your post to refer to 'the driver' rather than I.

The RK needs to send a Data Rectification Notice to Premier Parking giving the current address as address for service, and instructing them to erase any old address, and the inform any third party (eg DRP) about the change.  Failing to do this means that if they move to small claims court the RK as defendant may not hear about it, and they will get a default judgement.  At the same time, the RK can submit a complaint that they didn't receive the PCN and request that a copy is sent.  Once you have this, then it can be reviewed for compliance with legislation to transfer liability to the keeper.  Any appeal based on the actual event is likely to rebuffed, but if they have made a mess of the PCN, an appeal on this basis might have more traction.  Make sure the RK(*) communicates only as RK, and the driver is not identified.

* you can do the leg work, but it needs to be in the name of the RK.

The RK also needs to get the registered address for the car updated with DVLA!