Author Topic: Parking eye- overstayed max stay of 0 minutes-home bargains leigh  (Read 218 times)

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Hi all. Driver entered a carpark and left after 15 minutes. Received a letter afterwards stating an overstay of the max time 0 hours 0 minutes?! Advice is needed. Thanks in advance!
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Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #1 on: »
Where does it say
Quote
an overstay of the max time 0 hours 0 minutes
?
On the back, I found it.

It just looks like the driver parked for longer than the consideration period and didn’t pay. Or parked when the store was closed.

What do the signs say? No parking after 8pm? Home Bargains, Leigh appears to close at 8pm on Thursdays and the time recorded in the car park is around 9pm.
« Last Edit: June 19, 2026, 07:44:43 am by jfollows »

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #2 on: »
Took me a day or two to go back to the site. Here's the signage at the carpark. The driver was teaching somebody to drive and never actually parked up. I'm not sure if there's any leverage against this ticket but any help is appreciated
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Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #3 on: »
Took me a day or two to go back to the site. Here's the signage at the carpark. The driver was teaching somebody to drive and never actually parked up. I'm not sure if there's any leverage against this ticket but any help is appreciated https://ibb.co/RGcGpJKS

To me, the non-parking argument looks like it has mileage based on the signage used.

You didn't breach the contract because you did not park.

Had the term stated, "No site access outside store hours", then the argument would be different.

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #4 on: »
Does this look okay for an appeal to parking eye?
Dear ParkingEye Appeals Team,
I am appealing Parking Charge Notice [reference number].
I deny that any parking contract was breached.
The signage displayed at the site states "NO PARKING OUTSIDE OF THESE TIMES." The driver did not park the vehicle. The vehicle remained occupied throughout and was present only briefly while supervising a learner driver before leaving the site approximately 15 minutes later.
The wording used on your signage refers specifically to "parking" rather than simply entering or remaining within the site. If ParkingEye intends the restriction to prohibit any vehicle from entering or remaining on the land outside the stated hours, then the signage fails to communicate this clearly.
Under the Consumer Rights Act 2015, consumer contract terms and notices must be transparent and prominent. Where wording is capable of more than one meaning, the interpretation most favourable to the consumer should prevail.
As drafted, the sign prohibits parking outside the stated hours. It does not clearly state that a driver who remains in an occupied vehicle for a short period without parking accepts liability for a £100 parking charge.
If ParkingEye disagrees, please provide:
the full wording of the contractual terms relied upon;
evidence that the signage clearly communicates that merely entering or remaining on site outside operating hours creates contractual liability for £100;
evidence that the signs were sufficiently prominent and illuminated at approximately 10 pm for those terms to be read before any contract could be formed.
In light of the ambiguity in the signage and the fact that no parking took place, I request that this Parking Charge Notice be cancelled.
Should you reject this appeal, please treat this as a request for the POPLA verification code together with copies of all evidence you intend to rely upon, including the site plan, photographs of all signs, and your contract with the landowner authorising enforcement.
Yours faithfully,
[Name]

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #5 on: »
Looks good.

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #6 on: »
I would just make sure they know in no uncertain terms that you are appealing as the registered keeper and no inference can be sought otherwise.

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #7 on: »
Here's the response I received from parking eye. It seems like instead of actually understanding my appeal they have just side stepped it instead. Any advice is appreciated
Thank you for your appeal in relation to the Parking Charge incurred on 28 May 2026 at 22:13, at Home Bargains, Leigh car park.

We have reviewed the details outlined in your appeal, peal, but we are not in receipt of sufficient evidence to confirm that the terms and conditions were not breached. The car park signage states that parking is not permitted during certain restricted hours, as specified on site.

Our records confirm that the vehicle remained in the car park at a time when parking was not permitted.

We are writing to advise you that your recent appeal has been unsuccessful and that you have now reached the end of our internal appeals procedure.

If you wish to have your case independently assessed, please be advised, there is an independent appeals service (POPLA) which is available to motorists who have had an appeal rejected by a British Parking Association Approved Operator. Contact information and further information can be found enclosed. See also www.popla.co.uk

Please note, if the Parking Charge was issued in Scotland/Northern Ireland, only the driver can appeal to POPLA (Parking on Private Land Appeals).

As a gesture of goodwill, we have extended the discount period for a further 14 days from the date of this correspondence. If you appeal to POPLA, you will not be able to pay the discounted amount in settlement of the Parking Charge, and the full value of the charge will be outstanding. In addition, if your appeal to POPLA is unsuccessful, you will no longer be able to pay the discounted amount and the full value of the charge will be due.

A payment can be made by telephoning 0330 555 4444, by visiting www.parkingeye.co.uk/payments or alternatively by posting a cheque/postal order to Parkingeve Ltd. PO Box 117. Blyth. NE24 9EJ. Please ensure vou write vour reference number on the reverse of any cheque/postal order so the payment can be allocated.

If you have received this correspondence via email, please allow 24 hours for our systems to reflect the discounted value before making a payment via our automated payment line or website.

Yours faithfully,

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #8 on: »
Onto POPLA with the same appeal points.

We can tart it up with some PoFA issues.

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #9 on: »
Not unexpected POPLA is your Avenue

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #10 on: »
Its also likely you will lose a POPLA  appeal with the didn't actually park defence.

Re: Parking eye- overstayed max stay of 0 minutes-home bargains leigh
« Reply #11 on: »
What sort of PoFA issues could be brought up in the POPLA appeal? It's frustrating because I know my argument is probably one commonly used but signage is genuinely a confusing factor at this location how am I breaching ts and C's when I haven't done anything against what it says on the sign "no parking"