Author Topic: [Parking Charge] Overstay of 13 minutes, should I appeal to Independent Appeals Service (IAS) ?  (Read 26 times)

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Overstayed of 13 minutes in total, took 4 minutes to pay after entering the parking and exited 9 minutes late.

My understanding is that I have 10 minutes as grace period, but also a "consideration" period, as explained in the International Parking Community code of conduct (https://portal.theipc.info/uploads/SGw1VHlWQWJOU2grd0d2eUdmVll5UT09/Code%20of%20Practice%20V7%20November%202019-V1-V2.pdf)

My appeal is got rejected and they are insisting on accumulating the before and after as the 10 minutes grace period. Should I bother appealing to the Independent Appeals Service (IAS) , or just pay the 60£, I'm worried if ISA reject it and I will have to pay the full amount 100£.


My appeal would be the first 4 minutes for reading the terms and conditions as the consideration period and the before exist 9 minutes part of the grace period. Per the code, they should not accumulate both.


Appeal rejection:
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The IAS will reject an appeal.
The “consideration period” is to allow you to consider whether or not to accept the terms of the contract, and leave if you don’t. If you decide to accept them, it doesn’t apply. It’s to prevent them ticketing people who enter and almost immediately leave, for whatever reason.
The “grace period” allows time to find a space and park and pay once you’ve been spotted by the entrance cameras.
You don’t get to add the two together, they are different things for different purposes.
This is what the operator and the IAS will say, I’m sure, and it’s also my understanding of these two different things, no matter how helpful it might be to combine them to suit your circumstances.
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