Author Topic: Parking Charge Notice sent to Registered Keeper After 14 days  (Read 108 times)

0 Members and 19 Guests are viewing this topic.

Hi all, looking for advice on next steps.

Parking Charge Notice received on 7th May to registered keeper's address. The parking event was on 17th April and the letter dated 4th May. So it was sent 17 days after the event and arrived 20 days after.

It makes the assumption that the owner was the driver as it says if you're not the driver to give them the name and address of the driver. Therefore as far as I understand, it is a 'Notice to Keeper' and must follow the Protection of Freedoms Act - which requires the notice to be received within 14 days. However, it does not explicitly specify that it is an NTK...

The charge was appealed using their online form stating that the charge is not valid due to not adhering to the PFA (particularly Paragraph 9 about the notice time limitations etc).Annoyingly the appeal text was not copied/pasted so I cannot share the exact message. However the driver was not named.

They have replied yesterday saying the appeal was unsuccessful because there was no evidence that the parking was paid for. Completely ignoring the fact that it was sent too late.

They say it can be appealed through POPLA - is that worth doing or is that just a bunch of their mates? It also says that if an appeal is made to POPLA then they automatically refuse to offer any discount (which seems like a bribe/coercion to NOT appeal?!)

Am I correct in my belief that it should have been sent earlier in order to be a valid 'invoice'?

Thanks in advance





Share on Bluesky Share on Facebook


Re: Parking Charge Notice sent to Registered Keeper After 14 days
« Reply #1 on: »
Yes, and the notice does not even attempt to invoke PoFA 2012 apart from hoping that you’ll be fooled into identifying the driver.

These companies only want your money, and nearly always reject perfectly valid appeals like this. If you make multiple appeal points they ignore the ones they can’t defend, and if you only make one point they will invent another reason for denying your appeal. At this point they know plenty of people give up and pay them.

You need to construct a POPLA appeal which leads them through the point that they’re not attempting to use PoFA 2012, the driver has not been identified, and that even if they did want to use PoFA 2012 they issued the notice too late, and therefore the registered keeper is not liable.

POPLA may well uphold your appeal, but even if not you have a paper trail of following the process and attempting to avoid court which will be in your favour in due course. This will never make it to court if you follow the process, so keep us updated and we can advise.

PS They don’t have to explicitly mention PoFA on their notice in order to use it, but there are a number of mandatory requirements of the legislation which they don’t include in their notice, hence why they’re not using it.
« Last Edit: Yesterday at 12:05:07 pm by jfollows »

Re: Parking Charge Notice sent to Registered Keeper After 14 days
« Reply #2 on: »
How does this look? It's been put together with info from a couple of sources on this forum and online:


Dear Sirs,

I received the Parking Charge Notice (Ref: xxxxxxx) for vehicle registration mark xxxx xxxx in which CarParkingPartnership (CPP) alleges that the driver has incurred a parking charge.

However, as already stated in my appeal to CPP which they rejected without comment, the operator, CPP, failed to comply with the mandatory requirements of Schedule 4 of the Protection of Freedoms Act 2012. As a result, keeper liability does not arise.

In particular:

--The Notice to Keeper was not served within the statutory timeframe required under Paragraph 9(4) of Schedule 4; and
--The Notice to Keeper fails to include the mandatory wording required under Schedule 4.
 
Where strict compliance with Schedule 4 is absent, the operator cannot transfer liability from the driver to the registered keeper.

As the operator has not identified the driver, and I am appealing as the registered keeper, the appeal should be allowed.

Yours,


xxxxxxxx

Re: Parking Charge Notice sent to Registered Keeper After 14 days
« Reply #3 on: »
Details.
Say that the notice was dated on day 17 (whatever day this was) and could not possibly have been served in compliance with PoFA 2012.
Assume that POPLA assesors are a bit dim. They are. Spell it out for them.
« Last Edit: Yesterday at 06:21:57 pm by jfollows »

Alight amendment to highlight the delay / issue:


Dear Sirs,

I received the Parking Charge Notice (Ref: xxxxxxx) for vehicle registration mark xxxx xxxx in which CarParkingPartnership (CPP) alleges that the driver has incurred a parking charge.

However, as already stated in my appeal to CPP which they rejected without comment, the operator, CPP, failed to comply with the mandatory requirements of Schedule 4 of the Protection of Freedoms Act 2012. The notice was dated May 4th which was 17 days after the alleged parking charge was due and then there were the additional 3 days before the notice was delivered which is a total of 20 days.

As a result, keeper liability does not arise.

In particular:

The Notice to Keeper was not served within the statutory timeframe required under Paragraph 9(4) of Schedule 4; and
The Notice to Keeper fails to include the mandatory wording required under Schedule 4.
 
Where strict compliance with Schedule 4 is absent, the operator cannot transfer liability from the driver to the registered keeper.

As you can see above, the notice could not possibly have been served in compliance with Protection of Freedoms Act 2012. As the operator has not identified the driver, and I am appealing as the registered keeper, the appeal should be allowed.

Yours,


xxxxxxxx
Like Like x 1 View List

It’s fine, but personally I’d go so far as to say

Quote
As a result, keeper liability does not arise. I am the registered keeper and I am not liable for this charge.

Maybe I’m being over the top, but I think you need to say somewhere that you’re not liable.

No, I agree. Point it out in clear wording so they can't pretend they didn't get the point being made...



Modified the last paragraph to:


As you can see above, the notice could not possibly have been served in compliance with Protection of Freedoms Act 2012. As a result, keeper liability does not arise. I am the registered keeper and I am not liable for this charge. Furthermore, the operator has not identified the driver and, as I am appealing as the registered keeper, the appeal should be allowed.