Here is ParkingEye's response to the letter you drafted - they have not addressed any of the points made......
"Dear Ms. X
We are writing in relation to your below correspondence regarding Parking Charge reference xxxxxxxx
Our records confirm that the Notice to Keeper was issued on Saturday, 21/12/2024 and was deemed served on the second working day - Tuesday, 24/12/2024. A further letter was issued on Monday, 30/12/2024, which you have acknowledged receiving on Friday, 03/01/2025.
Please be advised that there is no requirement for us to send correspondence via recorded delivery. We have provided sufficient evidence confirming that the letter was sent via our mailing provider. We have no incentive to withhold correspondence, as it is in our interest for matters to be resolved promptly, either through payment or appeal, rather than through referral to debt recovery agents or legal proceedings.
Our position therefore remains unchanged. As a gesture of goodwill, the Parking Charge remains payable at the discounted rate of £60.00. The same rate that was applicable when the initial Notice to Keeper was issued. The case has been placed on hold at this amount for 7 days.
Payment can be made by telephoning 0330 555 4444, by visiting
www.parkingeye.co.uk/payments or by posting a cheque/postal order to Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ. Please ensure you write your reference number on the reverse of any cheque/postal order so the payment can be allocated.
We have now closed this complaint, and no further responses will be issued via this process."
I assume from this that if I don't pay within 7 days they will pass it to debt recovery agents?
