Author Topic: PCN now with debt recovery as forgot to update log book.  (Read 429 times)

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b789

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #15 on: May 28, 2025, 01:57:48 pm »
It's not a "data request". It's a Data Rectification Notice (DRN) and you do it by email to the DPO email address listed in their privacy statement on their website. You also CC in yourself. You make sure you tell them to confirm when they have updated their records.

I'm sure auntie Google can help you with this if you're still unsure what to do.

Why on earth would you not try and contact the landowner to get this cancelled? It's called Plan A.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

alb2025

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #16 on: May 28, 2025, 02:08:29 pm »
Okay thank you.

Sorry, I was going to but i thought it would be admission of guilt and go against me later on. I will try to contact them.

JustLoveCars

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #17 on: May 28, 2025, 02:12:36 pm »
As an aside, is there someone to contact who controls the car park?  e.g. a store  (It may be possible to convince them to rescind it)

The landowner is a church. Is it worth contacting them?
Definitely.

b789

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #18 on: May 28, 2025, 02:14:48 pm »
You cn contact the church as the registered keeper of the vehicle and simply refer to the driver in the third person. The Keeper and the driver are two separate legal entities. Whilst the Keeper an be both, there is no legal obligation on the Keeper to identify the driver to anyone.

So, no "I did this or that", only "the driver did this or that".
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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alb2025

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #19 on: May 28, 2025, 02:16:42 pm »
Thank you

alb2025

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #20 on: May 29, 2025, 09:59:59 am »
Wanted to check this is okay before I send it.

Dear Sir/Madam,
A heartfelt plea for your kind consideration is being made regarding a Parking Charge Notice (PCN) issued by Euro Car Parks concerning the vehicle registration .....

This matter has recently escalated to a final notification for an outstanding amount, and the individual hoping for your intervention sincerely wishes you might be able to extend some kindness in this situation.

It has unfortunately come to light that all previous correspondence concerning this PCN, including the initial Notice to Keeper (NTK), was sent to an outdated address. This genuine oversight meant that the individual responsible for the vehicle was entirely unaware of the PCN, or any preceding communications, until very recently. It is acknowledged that while the driving licence was updated with the DVLA, the V5C (log book) for the vehicle was regrettably overlooked at that specific time. Immediate action has now been taken to rectify this with the DVLA.

It is important to convey that there was every intention for the vehicle to be parked in accordance with regulations, and a valid parking ticket was indeed purchased for 4 hours. The alleged discrepancy appears to stem from the time taken to find a suitable parking space upon entry to the car park. It is common practice for motorists to be afforded a reasonable observation period to locate a space before purchasing a ticket. During this time, active efforts were being made to find an available bay, and importantly, a young 5-year-old child was present. For the child's safety, it was imperative that they not be left unattended, particularly while moving around or before safely parking. As soon as a space became free, the vehicle was safely parked, and the ticket was immediately purchased. The delay was thus a direct consequence of the car park's occupancy and the necessary process of safely locating a parking bay, especially while ensuring the safety of a young child.

As a single parent, the unexpected demand for £170.00 represents a substantial and significant financial burden. This amount is genuinely difficult to manage and would cause considerable hardship.

A compassionate consideration of this matter is respectfully requested. Given that there was genuine unawareness of the PCN until now due to correspondence being sent to an incorrect address, and considering the circumstances surrounding the purchase of the ticket, it is believed that it is fundamentally unfair that the opportunity to challenge the charge was initially denied.

It would be immensely grateful if you would be able to use your discretion as landowners to have this Parking Charge Notice squashed. Your kindness and understanding in this situation would be greatly appreciated.
Thank you for your time and consideration.
Yours faithfully,

DWMB2

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #21 on: May 29, 2025, 10:58:02 am »
I'd be minded to be a bit briefer - you're 150 words in before you mention the fact that any payment was made on the day in question.

b789

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #22 on: May 29, 2025, 01:11:38 pm »
Sounds like an AI inspired plea. Whilst no one suggests grovelling, this response sounds a bit too obsequious or servile.

Th isis not an appeal. It is a formal complaint, which should be treated as an appeal. All I see is begging, grovelling and no complaining.

There are plenty of sample complaints you can search for on this forum that you can then adapt to your circumstances.
« Last Edit: May 29, 2025, 01:13:32 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

alb2025

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #23 on: May 29, 2025, 01:59:22 pm »
Thanks for the feedback.

I am appealing to their goodwill. I feel like I'm in the wrong because I didn't update my log book.

What can I complain about?

b789

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #24 on: May 29, 2025, 02:28:35 pm »
You assume their goodwill is something that is tangible. Unfortunately, all you are doing is confirming to them that you are low-hanging fruit on the gullible tree that is eventually going to pay up out if ignorance and fear.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

DWMB2

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #25 on: May 29, 2025, 02:39:27 pm »
Let's remember that the audience for the above suggested correspondence is the landowner (aka the church), who are somewhat more likely to have some extant goodwill compared to the parking company.

That doesn't mean you need to grovel, however. I'd be concise, stick to facts, and try to show that you are seeking to be reasonable, whilst the parking company the landowner has hired are pursuing the charge without regard for the very reasonable circumstances.

b789

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Re: PCN now with debt recovery as forgot to update log book.
« Reply #26 on: May 29, 2025, 02:50:35 pm »
Apologies. I thought that was an appeal to the parking operator.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain