Author Topic: One Parking Solution NtK - Vehicle not pre-authorised (No e-permit) - Stratford Road, Stroud  (Read 2619 times)

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Do not think for a moment that this vexatious, bottom-dwelling operator will change anything because you threaten to report them for some breach or other. This will only be concluded after they issue a county court claim and it is defended. Unlikely to ever go as far as a hearing as it would most likely be struck out or they’ll simply discontinue once they realise you are not low-hanging fruit on the gullible tree what can be intimidated into paying out of ignorance and fear.

There are your appeal points:

Quote
1. “Consideration Period” (PPSCoP §5.1)
The alleged “contravention period” of 12:46:33–12:48:11 is under two minutes.
Section 5.1 of the Private Parking Single Code of Practice (17 Feb 2025 version 1.1) requires that:

A consideration period of at least five minutes must be allowed after the vehicle enters the site for the driver to read and understand the signage and decide whether to stay.

Since the vehicle left within this period, the driver cannot be deemed to have accepted any terms. Issuing a PCN for conduct that ended within that statutory period is premature and contrary to the Code.

2. Forbidding Signage – No Contract to Non-Permit Drivers
The sign’s key line —

“Parking is permitted for pre-authorised Autodels vehicles (valid OPS E-Permit)”
and
“No parking, loading, unloading, idling or waiting is permitted on the access roads...”

— clearly forbids all parking by non-permit holders. That wording is not an offer but a prohibition. Therefore, no contractual relationship can arise with a non-permit driver. At most, the driver could be accused of trespass, and only the landowner (not OPS) could bring such a claim — and then only for nominal damages.

3. Ambiguous Site and Boundaries
You noted this is land adjacent to a Tesco Express car park, owned by a car dealership at the rear.

Without clear demarcation or boundary signage distinguishing the dealership’s land from Tesco’s, a driver could reasonably assume the whole area served Tesco customers.

Consumer law requires unambiguous and prominent terms; any ambiguity is interpreted against the drafter (contra proferentem).

4. PoFA 2012 – Superficially Compliant, but Functionally Defective
Although OPS issued the NtK within 14 days (25 → 30 Oct, deemed served 3 Nov), its compliance under Schedule 4 §9(2)(a)–(f) is still questionable:
• It states, “This charge relates to the period of parking specified above,” yet the period cited is less than two minutes — insufficient to evidence “parking.”
• It does not specify the circumstances under which the charge became payable beyond repeating the generic reason “Vehicle not Pre-Authorised (No E-Permit).”
• The notice implies a contractual liability, but as shown above, no such contract can exist for non-permit drivers on prohibitive signage.

Therefore, even if PoFA timing were met, keeper liability cannot transfer because the underlying “parking charge” is not validly founded.

5. Supporting Case Law and Authorities
PCM v Bull (2016) and UKPC v Masterson (2017) – both confirm that forbidding signage cannot create contractual liability; at most it is trespass.

Beavis v ParkingEye [2015] UKSC 67 – only applies where there is a clear offer to park on certain terms; does not apply to prohibitive wording.

Brennan v Premier Parking (2023) – a single moment of observation or very short stay does not constitute a “period of parking”.

6. Summary of Strong Defence / Appeal Points
• Contravention within 5-minute consideration period – no breach possible.
• No contract to non-permit drivers – forbidding signage.
• Ambiguous land boundaries – unfair and misleading.
• No genuine “parking period.”
• Operator lacks standing to claim for trespass.

If the passenger returned before the vehicle departed, that reinforces the transitory nature of the stop — the car never “parked”. Even if the passenger did not, the total time is well below the consideration period threshold.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Wow. Thank you, this is very comprehensive.

Should I include all these points in my appeal?

Wow. Thank you, this is very comprehensive.

Should I include all these points in my appeal?


Looks like a copy and paste job to me.

Don't forget, you're making the appeal as the keeper. If you ever need to refer to the driver then do it in the third person.

Wow. Thank you, this is very comprehensive.

Should I include all these points in my appeal?

Why wouldn't you?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

OK, rejected. Not a surprise I suppose, and fails to address most of the points in the appeal.
Quote
Thank you for your appeal received on 09/11/2025 regarding the above parking charge reference. The
appeals team have reviewed the case and considered the comments that you have made.
This appeal has been considered in conjunction with the multiple date/time stamped pictures gathered at
the time of event, along with any applicable comments from the enforcement team, weighted against any
relevant and fully substantiated mitigating circumstances that may have been supplied with this appeal.
Reason for issue: Vehicle not Pre-Authorised (No E-Permit) / Vehicle not Pre-Authorised (No E-Permit)
It’s important to understand that that parking on private land that is contracted to and managed by One
Parking Solution (OPS) is not a right, its conditional, the (T&C’s) apply to all users of the site and are fully
and clearly displayed on the parking signs (“The Parking Contract”).
Whilst a consideration period is typically afforded to the driver to read the parking T&C’s sign they must
either comply with the T&C’s or remove the vehicle from site, a grace/consideration period is not a free parking period and will not apply if the driver is making use of the land, in addition choosing to not read the
T&C’s of parking is not considered a mitigating circumstance it’s a choice.
When the driver decided to park and/or remain on the contacted land (“The Site”) whilst failing to comply
with the clearly displayed T&C’s the driver automatically entered into a contractual agreement with OPS
and agreed to pay the amount stated on the parking contract to The Creditor (OPS).
At the time the vehicle was parked on site it was not pre-authorised to do so as the vehicle wasn't
registered on the E-Permit system.
The appeals team are writing to inform you that the appeal has been unsuccessful. The driver failed to
park the vehicle in accordance with the clearly displayed T&C’s, additionally the appellant has failed to
substantiate and/or provide sufficient evidence to the contrary.
As the passenger made use of the land this Parking Charge has been issued.
The internal appeals team find this parking charge to be issued correctly, we must advise you that once
the discounted settlement rate (if applicable) passes it will not be offered again, you have now reached the
end of our internal appeals procedure. You may now either pay the amount due OR appeal further with
the Independent Appeals Service.
If you still believe that the parking charge was issued incorrectly, then you may appeal further to the
Independent Appeals Service (IAS). You must submit an appeal directly to them online using the following
link: https://www.theias.org/appeal
If you wish to appeal to the IAS, you should ensure to do so within 28 days of the date of this letter.
Please note, that should you choose to use the IAS, you will automatically lose the opportunity to pay the
discounted rate of the charge. If you appeal to the IAS and then subsequently pay the charge prior to the
appeal being determined, then the appeal will be cancelled, and you will not be given a further opportunity
to contest this charge.
If you are not appealing to the IAS, you are now required to make a payment of £60 to reach us by
26/11/2025 or £100 to reach us by 10/12/2025 to avoid this charge being passed on to a debt resolution
firm, and/or to avoid county court proceedings. Please be advised that any further action will incur
additional costs.
Payments can be made using a debit or credit card calling the automated payment line on 0333 0063
428 or paying online at www.oneparkingsolution.co.uk please note OPS do not accept American
Express (AMEX), the payee will need the parking charge reference number and the vehicle registration
mark (VRM) to use the digital payment services.
Alternatively, payments can be made by cheque or postal order made payable to One Parking Solution
Limited, it is recommended that all post is sent recorded delivery to the following address:
Payment Processing Department
One Parking Solution Limited
95 Arundel Road
Worthing
West Sussex
BN13 3EU
Please ensure you write the parking charge reference number and vehicle registration clearly on the
reverse, it is advised that you do not send cash through the post, all postal payments that arrive be
checked and verified against the date of sending on the envelope.
Please note that we are unable to take telephone conversations regarding appeals.
The internal appeals process is full and final, and we are unable to issue any further correspondence
regarding this matter

So move onto the appeal to IAS.

Same points.

The bit where they say, "When the driver decided to park and/or remain on the contacted land (“The Site”) whilst failing to comply with the clearly displayed T&C’s the driver automatically entered into a contractual agreement with OPS and agreed to pay the amount stated on the parking contract to The Creditor (OPS)" is utter brown stuff.

Quote
utter brown stuff

Yeah it felt very copy/paste pre-canned BS.

OPS are the equivalent of brown smelly stuff you don't want to step in.  They really are a bottom-dwelling g firm of ex-clamper thugs and their "decision" means absolutely nothing.

They are also members of the IPC, another self serving firm that masquerades as an Approved Trade Association (ATA) which is owned by a private company who also own the IAS. Do you see the connection here?

However, we still suggest going through the kangaroo court that the IAS is, just for the record and with the satisfaction of knowing that if they don't concede the appeal, they have to pay the IAS a small fee for them to adjudicate it with their fake solicitors and barista.

So, just appeal to the IAs with the following and wait for their guaranteed rejection and then you can move on to the next stage:

quote]I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. Strict proof that the NtK was posted in time for it to have been given within the relevant period. The PPSCoP section 8.1.2(d) Note 2 requires that the operator must retain a record of the date of posting of a notice, not simply of that notice having been generated (e.g. the date that any third-party Mail Consolidator actually put it in the postal system.)

6. The IAS claims that its assessors are “qualified solicitors or barristers.” Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.[/quote]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Not sure if I can update my appeal now because I was advised to appeal with the same points as the OPS appeal.

It's grist to the mill.

See if you can update the appeal or add further evidence?

You may be asked to comment once the operator has uploaded their evidence.

It won't make much difference - IAS only uphold 4% of appeals.

Additionally, IAS and POPLA rarely accept appeal points which are not in your original appeal to the operator especially if those points trip the operator up.

Here's the update from the operator on the IAS

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The operator made their Prima Facie Case on 19/11/2025 14:08:01.

The operator reported that...
The appellant was the keeper.
The operator is seeking keeper liability in accordance with PoFA..
ANPR/CCTV was used.
The Notice to Keeper was sent on 30/10/2025.
A response was received from the Notice to Keeper.
The ticket was issued on 25/10/2025.
The Notice to Keeper (ANPR) was sent in accordance with PoFA.
The charge is based in Contract.

The operator made the following comments...
We note the appellants comments, however it does not exempt them from the terms and conditions of the site. We are instructed by the freehold landowner to enforce parking on site in accordance with the displayed terms. There are numerous signs on site and It is the motorists responsibility when parking on private land to review the terms and conditions of the site and park accordingly. The displayed terms state that parking is only permitted for pre-authorised Autodeals vehicles. The exemption data shows that the vehicle was not pre-authorised and therefore was not permitted to park on site.

We note the appellants comments, however they do not affect the validity of the charge.

The contravention photos provided show that the appellant parked on site. After a period of time a passenger is seen entering the vehicle with goods before the vehicle proceeds to leave. The appellant has therefore parked and made use of the land.

The appellant makes reference to a consideration period. A consideration period is afforded to every motorists to review the terms and conditions of a site and decide whether to park. It is not for motorists to make use of the land. By parking and making use of the facilities the appellant has parked and accepted the displayed terms and therefore is no longer afforded a consideration period.

All notices were sent in accordance with POFA and therefore the registered keeper can be held liable.

By parking on site and making use of the facilities without being pre-authorised the appellant is in direct contravention to the terms and conditions of the site and therefore contractually agree to pay a parking charge.

I have the opportunity to update the appeal so I will add the comments from @b789 for burden of proof

Copy and paste the following as your rebuttal, for what it's worth. When they reject, you do not pay. You simply move on to the next phase.

Quote
The operator’s case contains multiple errors. The vehicle was recorded for only 98 seconds, which is not a period of parking. A vehicle that remains occupied and stationary for under two minutes is not parked and this is consistent with the driver reading signs or briefly collecting a passenger. The Private Parking Single Code of Practice requires a minimum five-minute consideration period for all motorists to read the terms and decide whether to stay. The driver left before this period elapsed. A charge cannot be issued for conduct that ends within the mandatory consideration period.

The operator’s statement that the consideration period ends if a passenger leaves the vehicle is untrue. The Code contains no such rule. A passenger momentarily leaving and re-entering the vehicle does not extinguish the driver’s entitlement to the five-minute period.

The signage at the site is prohibitive. It states that parking is only permitted for pre-authorised vehicles and that no parking, loading, unloading, idling or waiting is allowed. This wording does not make any contractual offer to non-permit drivers. It forbids them from parking. A contract cannot be formed on the basis of a prohibition. If the operator wishes to allege trespass, only the landowner could bring such a claim and only nominal loss would be recoverable.

The landowner authority is unproven. Stating that the operator is “instructed by the freehold landowner” is not evidence. The assessor requires an actual agreement showing the operator’s authority to issue charges and pursue keeper liability. Until produced, standing is not established.

The site layout is ambiguous. The land directly adjoins a Tesco Express car park and the boundary is unclear. A driver entering from the Tesco side could reasonably believe the area formed part of the Tesco car park. Any ambiguity must be interpreted against the operator.

The Notice to Keeper is not compliant with PoFA. It refers to a “period of parking” that lasted less than two minutes, which is not a period in any meaningful sense. It does not specify clearly how any contractual terms were breached beyond stating “No E-Permit,” which, due to the forbidding signage, cannot constitute a contractual breach by a non-permit driver. Keeper liability cannot arise where no valid underlying parking charge exists.

For these reasons, the charge is not valid. The operator has not shown a period of parking, has misstated the rules on the consideration period, has relied on prohibitive signage that cannot create a contract, has not proven landowner authority, and has failed to comply with PoFA. The appeal should be upheld.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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We re-iterate our prima facie comments;

The appellants comments do not affect the validity of the charge,

The Single code of practise defines being parked as a vehicle being stationary other than in the course of driving with a note that a vehicle may be deemed to be parked whether or not the driver has left the vehicle and/or turned off the ignition.

The vehicle has parked in contravention to the terms and therefore a charge is now due

I have the option to update and add more comments or refer the case to the arbitrator

The only addional thing I can think to say, in relation to the consideration period expiring:

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It is important to note that where there is evidence the consideration period has expired the minimum period of time for the consideration is not relevant however, the operator should retain evidence to show how the consideration period had ended.

It's not possible to assert that the driver had accepted the terms on the basis the a passenger enters the vehicle. The driver can have read the terms, decided not to agree with them, and request that the passenger returns to the vehicle so as to leave within the consideration period.