Author Topic: Gave me ticket, enen though i paid for parking - Gemini  (Read 132 times)

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Hi,

My friend stayed at this car park for approximately 6 hours and paid for the full duration of the stay (receipts attached). Despite this, a PCN was later received through the car rental company.

An appeal was submitted on the grounds that valid payment had been made for the entire parking period, however no personal name/details were provided in the initial appeal. Gemini have now responded requesting the driver’s name/details.

Has anyone experienced a similar situation, and is it advisable to provide personal details at this stage given that proof of payment has already been supplied?



a by Zee Aze, on Flickr

b by Zee Aze, on Flickr

c by Zee Aze, on Flickr

d by Zee Aze, on Flickr

Response by Zee Aze, on Flickr

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Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #1 on: »
Was the Notice to Hirer sent along with (
An Act to provide for the destruction, retention, use and other regulation of certain evidential material; to impose consent and other requirements in relation to certain processing of biometric in...
legislation.gov.uk
) the other documents required?
Quote
13(1)This paragraph applies in the case of parking charges incurred in respect of the parking of a vehicle on relevant land if—

(a)the vehicle was at the time of parking hired to any person under a hire agreement with a vehicle-hire firm; and

(b)the keeper has been given a notice to keeper within the relevant period for the purposes of paragraph 8(4) or 9(4) (as the case may be).

(2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given—

(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.

(3)The statement of liability required by sub-paragraph (2)(c) must—

(a)contain a statement by the hirer to the effect that the hirer acknowledges responsibility for any parking charges that may be incurred with respect to the vehicle while it is hired to the hirer;

(b)include an address given by the hirer (whether a residential, business or other address) as one at which documents may be given to the hirer;

(and it is immaterial whether the statement mentioned in paragraph (a) relates also to other charges or penalties of any kind).
(4)A statement required by sub-paragraph (2)(a) or (c) must be in such form (if any) as may be prescribed by the appropriate national authority by regulations made by statutory instrument.

(5)The documents mentioned in sub-paragraph (2) must be given by—

(a)handing them to the creditor;

(b)leaving them at any address which is specified in the notice to keeper as an address at which documents may be given to the creditor or to which payments may be sent; or

(c)sending them by post to such an address so that they are delivered to that address within the period mentioned in that sub-paragraph.

(6)In this paragraph and paragraph 14—

(a)“hire agreement” means an agreement which—

(i)provides for a vehicle to be let to a person (“the hirer”) for a period of any duration (whether or not the period is capable of extension by agreement between the parties); and

(ii)is not a hire-purchase agreement within the meaning of the Consumer Credit Act 1974;

(b)any reference to the currency of a hire agreement includes a reference to any period during which, with the consent of the vehicle-hire firm, the hirer continues in possession of the vehicle as hirer, after the expiry of any period specified in the agreement but otherwise on terms and conditions specified in it; and

(c)“vehicle-hire firm” means any person engaged in the hiring of vehicles in the course of a business.

If not, and if the driver was not identified, there are grounds for an appeal in which the hirer is not liable, and sample appeals can be found by searching this forum.
« Last Edit: May 09, 2026, 09:46:15 pm by jfollows »

Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #2 on: »
Note that it is the hirer of the car who responds as such to the Notice to Hirer and does not identify the driver in any way. This applies also if you stick with the original appeal point.
« Last Edit: May 10, 2026, 07:59:55 am by jfollows »

Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #3 on: »
So the letter of rejection was sent via email & no other docs were attached....

they have not sent any docs to appeal - is it a waiting game now for the appeal documentation?

e by Zee Aze, on Flickr
« Last Edit: May 10, 2026, 05:54:43 pm by zeezee »

Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #4 on: »
You have to appeal within a certain time.

Your posts make no sense to me. Please answer the question I asked yesterday about the Notice to Hirer and what else was or was not sent with it.

Posting random screenshots does not help.
« Last Edit: May 10, 2026, 06:03:33 pm by jfollows »

Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #5 on: »
Apologies -

So he confirms that he appealed, not admitting the driver, no documentation regarding the protection of the Freedom Act was sent to the hirer, nor was the other info sent in your thread. The rest of the email was below....



f by Zee Aze, on Flickr


g by Zee Aze, on Flickr

Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #6 on: »
Is this response ok to send back?

--------------------------


Hi,

I am the hirer of the vehicle and, under no obligation to do so, will not be identifying the driver.

Your PCN does not comply with the requirements of the Protection of Freedoms Act in order to transfer liability to me as hirer  (namely failure to include the required documents), and I am therefore unable to assist you further in this matter.

I look forward to your confirmation the PCN has been cancelled.

Regards

Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #7 on: »
OK I now see the PCN in the first post.

Your response will be rejected but it’s along the right lines, and you will have to follow the process to appeal further.
« Last Edit: May 10, 2026, 10:22:02 pm by jfollows »

Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #8 on: »
So they have rejected his appeal already (screenshot in the 1st post & pasted below) & are asking for the driver's name (I wonder why?)


Will the response below be ok to send?
--------------------------


Hi Gemini Parking,

I am the hirer of the vehicle and, under no obligation to do so, will not be identifying the driver.

Your PCN does not comply with the requirements of the Protection of Freedoms Act in order to transfer liability to me as hirer  (namely, failure to include the required documents), and I am therefore unable to assist you further in this matter.

I look forward to your confirmation that the PCN has been cancelled.

Regards


response 2 by Zee Aze, on Flickr

Re: Gave me ticket, enen though i paid for parking - Gemini
« Reply #9 on: »
Yes, or ignore it, it won’t make any difference. Your appeal will be rejected and you’ll need to take it to the IAS in a slightly more verbose form.

If you do reply, also take issue with their nonsense “registered driver”, perhaps by asking them where the register is kept so that you can look at it?
« Last Edit: May 12, 2026, 07:18:51 pm by jfollows »