Author Topic: Smart Parking - Insufficient Time Paid - Debt collector letters x 2  (Read 60 times)

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LMC11

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Hi
I recently received two letters from a company called ZZPS (Debt collection agency) demanding payment of £160 for their client Smart Parking.

1st letter issued 19th Dec 2024 and 2nd issued 6th Jan 2025, both arrived in the last 5 days. The parking event according to the letter took place on the 17th Sep 2022. After checking Smart parkings website is says they issued a PCN on the 3rd Oct 2022, 16days later. These are the only two letters i have received regarding the PCN, no PCN or previous letters.Not moved address.

I am unable to appeal on the website as the time has passed, which i understand as the parking event dates back to 2022. POPlA appeals require a verification number which i don't have. Reading on other posts its says not to imitate in communication with the debt collectors. Whats the best way i can appeal this and on what grounds?

I appreciate any help

thank you
« Last Edit: January 10, 2025, 11:00:04 am by LMC11 »

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Dave65

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Re: Smart Parking - Insufficient Time Paid - Debt collector letters x 2
« Reply #1 on: January 10, 2025, 09:42:45 am »
Have you moved address during this time?

mickR

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LMC11

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Re: Smart Parking - Insufficient Time Paid - Debt collector letters x 2
« Reply #3 on: January 10, 2025, 11:00:48 am »
No, haven't moved address.

b789

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Re: Smart Parking - Insufficient Time Paid - Debt collector letters x 2
« Reply #4 on: January 10, 2025, 01:03:59 pm »
If you have not received any previous notice about these Parking Charge Notices (PCNs) and the first you have heard about it is a debt collector letter, then it is almost certainly the case that at the time of the alleged parking contraventions, your V5C logbook had an old address that you forgot to update after a change of address.

Many people update their drivers licence and simply assume that their V5C will also be updated. It isn't. I suggest you triple check your V5C now has your current address. If it does, check the date it was updated and compare that date to the date of the PCNs.

When you'v checked, come back and tell us the result and we can then advise further.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

LMC11

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Re: Smart Parking - Insufficient Time Paid - Debt collector letters x 2
« Reply #5 on: January 10, 2025, 02:06:11 pm »
The log book is dated Jan 2021, when I purchased the vehicle and has not been changed since. The PCN is dated Sep 2022.

b789

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Re: Smart Parking - Insufficient Time Paid - Debt collector letters x 2
« Reply #6 on: January 10, 2025, 03:46:30 pm »
OK. Not to worry. For now continue to ignore any useless debt collector letters. Never, ever contact a useless debt collector. They are powerless and cannot do anything except try and scare the low-hanging fruit on the gullible tree into paying out of ignorance and fear.

The debt collectors are not a party to the contract allegedly breached by the driver with the unregulated private parking company. We don't need to know about them and you can safely ignore them.

What you are waiting for is a Letter of Claim (LoC) which will come from (not so) Smart's bulk litigator of choice. Most likely DCB Legal. When you get the LoC, come back and we will advise on  if and how to respond before the N1SDT Claim Form arrives from the CNBC.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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