Hello!
in July i visited the birmingham city centre car park after i was duwe to stay in the city for a full day and it would of been £37 quid for the whole day!
so i paid for an hour (even tho i was only there for 20 mins) and left.
i then get a notice claiming that i hadn't paid for my time in this car park. the usually £60 or £100 fine. but i had kept the ticket! i send off a picture of the ticket saying i paid for the time i was there. unfortunalty whilst i was there the machine was acting up and wouldnt let me put in my number plate so i just put "g" which i didnt mention in my reply to them. they are now saying that due to me putting in "g" i have to pay a £20 "admin" fee. obviously this is mad as i paid the £5 charge for my 20 mins parking. anyway to avoid paying this?
This is an excert from the email they sent:
Whilst we note that you have provided details of payment against another vehicle registration, this does not
automatically render this Parking Charge null and void. The payment was made for "G" when it should have been
made for (my reg). On this occasion we have reduced the fee to our £20 administration fee as a gesture of
goodwill. Any further PC's will not be reduced.
We are therefore unable to cancel the Parking Charge as it was issued correctly. We have now extended the
discounted payment period by a further 14 days to allow you time to pay the discounted settlement amount.
Please now make payment of £20 to reach us by 18/07/2026 or £100 to reach us by 01/08/2026. We must advise
you that once the discounted settlement rate passes it will not be offered again.
