Author Topic: National Parking Control- 4 tickets, one issued immediately to DBCL- help  (Read 51 times)

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The registered keeper received three Parking Charge Notices by post from National
Parking Control, relating to alleged contraventions on 20 May, 22 May and 23 May for parking without showing a valid parking permit. The same week, the registered keeper was advised by building management that the director of the building did not like anybody parking on the private road and would report the driver for parking on the road, despite holding a physical permit and parking there for 2 months prior. The driver messaged the building manager to advise they would move the vehicle upon returning from holiday on 24 May as they were out of the country from 22-24 May. The building manager advised this was fine.

The PCNs for 22 May and 23 May were received on 4 June and were appealed immediately upon receipt for the reasons above that they held a physical permit which wasn’t on display. Both notices offered the reduced payment of £60 if settled within 14 days.

The PCN relating to 20 May was not received until 3 July. Unlike the earlier notices, this was issued for the full amount of £100, with no opportunity to pay the reduced charge of £60. This PCN was also appealed immediately upon receipt.

All three PCNs have been appealed to National Parking Control on the same grounds. The registered keeper is a resident of the building and held a valid physical parking permit at the time of each alleged contravention. The registered keeper was unaware that the permit had slipped from view on the windscreen and was therefore not visible to the parking attendant. A copy of the valid physical permit has been provided to NPC in support of each appeal.

Also on 3 July, the registered keeper received a letter from DCBL seeking payment in relation to a separate PCN dated 13 May for parking on double yellow lines. The vehicle was parked in the exact same location as per the above three penalty charges where you can see a valid physical permit on display in the evidence they supplied, thus further evidence of the registered keeper parking historically with a permit on display, but the reason for this PCN was for parking on double yellow lines.  The first correspondence the registered keeper had received regarding this alleged contravention was from DCBL for the unpaid debt. No original PCN or any prior correspondence from NPC had been received, meaning the registered keeper was deprived of the opportunity to appeal or pay the charge at the discounted rate. As the matter had already been passed to DCBL, the keeper was informed by DCBL that the amount due had increased to £170 and that the right to appeal had been lost.

A number of emails have been exchanged with NPC about the above but no email has yet been sent regarding the inconsistencies of the contraventions for parking on double yellow (whilst showing a permit on display) v parking without a permit on display (whilst on same double yellow lines). Currently, the registered keeper is in the appeal stage for 3 PCNs after sending a photo of the physical permit held. NPC advised they cannot do anything about the fourth notice regarding the contravention of parking on double yellow lines, as this is now with DCBL. What can be done?

How can I attach copy of the letter from DCBL, as well as the letter for parking on double yellow lines from NPC which DCBL sent by email today?
« Last Edit: Today at 05:42:34 am by Jstar »

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DRAFT EMAIL TO NPC:

It it worth the registered keeper sending the email below to NPC:

“ I have now obtained, via DCBL, an email copy of your original Notice to Keeper dated 14 May 2026 relating to Parking Charge [X]. This is the first time I have seen this notice, as it was never received by post. As a result, I was deprived of the opportunity to appeal or pay the reduced charge.

Having now reviewed the notice, I am concerned by the inconsistency between this charge and the three PCNs currently under appeal.

The three later PCNs in appeal, allege that my vehicle was parked without displaying a valid permit. However, penalty [X] alleges an entirely different contravention, namely parking on double yellow lines, despite the vehicle being parked in the same location on each occasion. A permit is also visible on my windscreen which you can see by the photo evidence DCBL sent me for this claim, supporting my historical parking that I hold a physical permit, which I held for the 3 subsequent PCNs you issued but slipped from display.  I have already provided evidence that I am a resident and held a valid physical parking permit. The photographs relied upon by NPC also demonstrate that this was the same vehicle parked in the same location throughout.

Accordingly, I now appeal [X] on the same basis as the other three PCNs. In addition, I ask that all four PCNs are reviewed together, as the differing alleged contraventions raise concerns as to the consistency and accuracy of the enforcement decisions including applying fair and consistent standards to offer me a reduced discount which was omitted from other letter for PCN [X] - I also note on that letter you say “a parking charge was affixed to the windscreen of the vehicle at the time of issue”. This is not the case and I never received anything which I invite you to show me evidence of that physical PCN notice affixed to my windscreen, as well as a record of the same being printed. This again brings into question the inconsistencies of the standards applied by NPC.

I also request that NPC immediately instruct DCBL to withdraw the debt recovery referral and reinstate my right to appeal [X], because:

a) I never received the Notice to Keeper dated 14 May 2026 and was therefore denied both my right to appeal and the opportunity to pay the reduced charge- please show me proof of postage of this letter being sent on 14 May given all subsequent letters to the address were safely received; and

b) the alleged contravention is inconsistent with the three other PCNs currently under appeal, all of which relate to the same vehicle parked in the same location.

For completeness, I also note that the double yellow lines at this location are significantly worn and faded, which further calls into question the adequacy of the markings during difficult weather conditions.

To put this matter to an end and settle all four charges in full and final settlement, I am prepared to pay £60 in respect of the debt with DCBL to reflect the reduced fine I would have paid had the initial letter been received in the post, which I reiterate to date, has not been received. This is not an admission of any liability.”

Thoughts?
« Last Edit: Today at 05:37:26 am by Jstar »

See images of three PCN letters in appeal as well as the letter from DCBL and the signage:

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« Last Edit: Today at 05:48:29 am by Jstar »

Do not send that email.

You probably don't realise it but you are admitting liability.

We need to study this more closely.

Has the driver been revealed to the parking company?
« Last Edit: Today at 08:10:21 am by InterCity125 »
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In the various emails it has been stated “ Please find attached the permit I had in my possession and which I use when parking on the road in question”. In that sense, the driver has likely been revealed i.e the same person as the registered keeper

UPDATE:

Regarding the penalty with DCBL, the registered keeper wrote to NPC two days ago and said this:

Hi,

As stressed, parking notice [X] has gone immediately to a debt recovery company with no prior correspondence issued to me or the ability to appeal. I would like evidence of all letters about the initial charge from NPC which were sent to my address asap because all of the charges I have received, I have appealed at the first opportunity and I would not have ignored any other charges. As the creditor, NPC are able to notify the debt recovery company to pause the payment, which they should so immediately as no prior letter was issued to me by NPC before the first letter I received about that charge from DCNL.

Can you also come back to me on my other points in my email including consolidation of all notices for the same circumstances and the inconsistencies in my right to pay a reduced penalty across the three letters you have sent.

NPC have today responded as follows:

Good afternoon,

Thank you for your email.
Please be advised that the charge has been placed on hold with DCBL for 7 days from the date of this email as a goodwill gesture.
During this period, you may settle the outstanding balance of £60.
If you wish to make payment, this can be done by contacting us directly by telephone.
Please note that if neither payment nor an appeal is received within 7 days, the hold will be removed and the case may continue to escalate with DCBL.

The registered keeper is minded to pay the £60 for the above given the contravention relates to parking on double yellow lines which is clear from the photos the vehicle was parked, albeit it is inconsistent with the 3 other PCNs currently in the appeal process with NPC where the car was parked in the same spot on double yellow lines, but the contravention was instead for not having a valid permit on display.

The registered keeper is hopeful that having issued evidence of the physical permit they will dismiss the 3 remaining PCNs, but welcome your thoughts on the above as they have said I do have 7 days to appeal the PCN with DCBL.

Thank you