Author Topic: Britannia Parking final reminder  (Read 68 times)

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Britannia Parking final reminder
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Hi all,

Despite trying our best we have found ourselves in the situation where some advice would be very helpful please.

Britannia Parking sent a parking charge final reminder letter which was issued 30/03/2026. It has only just arrived to registered keeper yesterday....

The parking charge was issued on 10/03/26 they say. Looking through records it has been established that parking was paid for 1h only and not longer. It took a very long time to find parking but as the car park previously had wardens and not cctv, it was thought that 1h will be sufficient for the parking. Turns out they do have cctv now and the whole parkign period was counted as 1h 25min .

Is there anything that should be sent to Britannia Parking at this given moment? I do believe this will now be passed on to DCB or someone to manage. Bit lost on this now.

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Re: Britannia Parking final reminder
« Reply #1 on: »
Hi All,

A further update to this.

bwlegal were appointed by Britannia Parking to deal with this. They have now sent a Letter of Claim - final notice before legal actioan escalation giving time to reply until 4th July.

As mentioned in the previous post, due to a silliness of not realising that car park is now covered by cctv, therefore the payment was for 1h only and not 2 hours as they wanted to.

There was no contact with them yet so they do not know who the driver was and they only have details of a registered keeper.

I have uploaded all the documents that we have received today as part of this Letter of Claim pack.

Particulars of debt section in their paperwork states this:

'On 03 March 2026, you were granted a limited contractual license to enter the land known as Basildon - College Way Basildon ("site"), which is managed and operated by our client. In return, you were to abide by certain terms and conditions ("Terms and Conditions") which were prominently displayed on the signage erected in situ by our client. On 03 March 2026, you breached the Terms and Conditions - reason: Failed To Make A Valid Payment ("Breach"). The Breach resulted in our client issuing a Parking Charge Notice ('PCN') on 10/03/2026 which, despite our client's attempts to engage with you and agree a suitable payment arrangement, remains upaid.

Any help would be greatly appreciated please.

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Re: Britannia Parking final reminder
« Reply #2 on: »
A Letter of Claim should be responded to, I suggest simply, see
Quote
  the defendant responding within a reasonable time – 14 days in a straight forward case and no more than 3 months in a very complex one. The reply should include confirmation as to whether the claim is accepted and, if it is not accepted, the reasons why, together with an explanation as to which facts and parts of the claim are disputed

Do you have the original PCN from Britannia (not the reminder)? There may be a defence that can be constructed around this. But the driver entered into a contract by parking, did not comply with the terms, and the registered keeper is now being pursued for payment by using the Protection of Freedoms Act to transfer liability from the driver to the registered keeper.

If you do not have the original PCN, you can obtain it by sending a Subject Access Request to Britannia.
« Last Edit: Yesterday at 01:24:56 pm by jfollows »