3. Moorside Legal - Help
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Moorside Legal - Help
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Hi All!

I’d really be grateful if someone could help me out with this.

I was a food delivery driver back in 2022, I have received 4 different tickets from UKCPS at my new address, two of the tickets were at one location and the other two were at another all them were between the 16th of March - 1st of April 2022.

Now I have racked up a balance of £680 plus additional fees which Moorside have added as always… now the amount owed is £842.

I have tried to call the Moorside legal team reps and they were unhelpful as after I’d told them the issue that UKCPS has no contact number / email for me to reach out to them I have tried on numerous occasions in 2022/2023 they advised that I’d be receiving another 3 letters through the post I can choose to ignore the other two which advise me to pay / direct debit and such but the third letter will be a Letter of claim which I need to respond to..


Could someone please tell me what “letter of claim” is and if I need to continue to ignore the letters or if I actually need to respond / fill out any forms they send through.

I appreciate any support in advance, I have been driving since 2014 and never had to deal with anything of the sort so I am a newbie at this!



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« Last Edit: March 17, 2025, 10:37:09 am by UKSM36 »
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Re: Moorside Legal - Help
« Reply #1 on: »
Never try to talk to these people.

Yes, you should respond to a letter of claim, it's a last ditch effort to stop them proceeding to court but even if they do, if you follow the advice around here you'll have an extremely high chance of success.

Do you have the original Notice to Keepers that were sent to you? Did you appeal them or have you ignored from the start?
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Re: Moorside Legal - Help
« Reply #2 on: »
To be honest I looked online at the time and the advise was to just ignore them, I did ignore them right off the bat.
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Re: Moorside Legal - Help
« Reply #3 on: »
Not sure where you got that information but for the sake of anything in the future, there are only two places worth looking really, here and MSE. Both advise appealing at the first stage at the very least.

Nevermind, you are where you are now and still have a higher than 99% chance of success.

Do you have the original NtKs still? If so, post them here with personal information redacted.
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Re: Moorside Legal - Help
« Reply #4 on: »
I don’t have them anymore truthfully, moved homes recently.

Apologies I understand it’s not a lot of help and I’m not helping my case at all here
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Re: Moorside Legal - Help
« Reply #5 on: »
No need to apologise - most have been there - just let it be a lesson for next time!

Have a search around the forum for Moorside Legal - you will see that on the occasions they do issue claims, their incompetence means they fail to do so correctly and thus there's an extremely low probability it ever goes to a hearing.

I am pasting next steps, courtesy of b789 from another thread, which is likely to apply here. That said, it wouldn't hurt to wait for b789 to pop up with any reflections on your case specifically:

Quote from: b789 on February 07, 2025, 08:28:01 am
This will never make it as far as a hearing. Moorside Legal are so incompetent that they will issue the claim with defective particulars. For now, respond as follows:

Quote
Moorside Legal
Jade Building
Albion Mills
Albion Road
Greengates
BD10 9TQ

By email to: help@moorsidelegal.co.uk

[Date]

Dear Sirs,

Re: Letter of Claim dated [DATE]

I refer to your Letter of Claim.

I confirm that my address for service at this time is as follows:

[YOUR ADDRESS]

Please note that the alleged debt is disputed, and any court proceedings will be robustly defended.

I note that the sum claimed has been increased by an excessive and unjustifiable amount, which appears contrary to the principles established by the Government, who described such practices as “extorting money from motorists.” Please refrain from sending boilerplate responses or justifications regarding this issue.

Under the Pre-Action Protocol for Debt Claims, I require specific answers to the following questions:

1. Does the additional £70 represent what you describe as a “Debt Recovery” fee? If so, is this figure net of or inclusive of VAT? If inclusive, I trust you will explain why I, as the alleged debtor, am being asked to cover your client’s VAT liability.

2. Regarding the principal sum of the alleged Parking Charge Notice (PCN): Is this being claimed as damages for breach of contract, or will it be pleaded as consideration for a purported parking contract?

I would caution you against simply dismissing these questions with vague or boilerplate responses, as I am fully aware of the implications. By claiming that PCNs are exempt from VAT while simultaneously inflating the debt recovery element, your client – with your assistance – appears to be evading VAT obligations due to HMRC. Such mendacious conduct raises serious questions about the legality and ethics of your practices.

I strongly advise your client to cease and desist. Should this matter proceed to court, you can be assured that these issues will be brought to the court’s attention, alongside a robust defence and potentially a counterclaim for unreasonable conduct.

Yours faithfully,


[YOUR NAME]

Save as a PDF file and attach to an email addressed to help@moorsidelegal.co.uk and also CC in yourself.

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Re: Moorside Legal - Help
« Reply #6 on: »
That’s great thank you, do I respond back with this template after the letter of claim?
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Re: Moorside Legal - Help
« Reply #7 on: »
Yes, that's correct. I assume your attachment in the first post was a Letter of Claim? You cropped it below where the subject line would be, but it looks to be one.

You respond with this now. They must reply, though their reply will be nonsense most likely and they'll still proceed to claim. Post their reply when it comes.

Then, post the claim form here when you receive it. It's likely they will make a mess of the Particulars of Claim and it will therefore easily be defended and likely never go to court.
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Re: Moorside Legal - Help
« Reply #8 on: »
Ahhh no it’s not a letter of claim yet, this was the first communication from them, the woman I spoke with from Moorside said the letter of claim will arrive in the next few days.

I will post it here once it arrives and will update the template accordingly and reply to them.
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Re: Moorside Legal - Help
« Reply #9 on: »
Does Moorside Legal and UKCPS have your current address for service of legal documents? You say that you have moved recently. What you do not want is for either of them to have an address that you no longer reside at.

The Letter of Claim (LoC) response provided above must not be sent until you receive the actual LoC from Moorside Legal. What you must do now, without delay, is send a Data Rectification Notice (DRN) to the DPOs of both Moorside and UKCPS instructing them to update their records with your current address for service and to erase your old address. The highlighted words are there for a reason... use them.

You can find the DPO email addresses on their respective websites privacy policy. When you send the DRN, also CC in yourself. Make sure you tell them to confirm when they have updated their records.

What you don't want is either of these companies to hold the wrong address or two possible addresses. That is a surefire way of getting a CCJ by default when they use the wrong address for service of documents.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Moorside Legal - Help
« Reply #10 on: »
I am in the same boat - I've received a Letter Before Claim from Moorside Legal.

I was away working when the initial letters were sent (April 24) and have received various threats over the past 12 months or so and not responded to any of them. A long time ago I got a PCN from Asda having used their store, which eventually went away, so I've applied the same experience.

This has been escalated a little higher now - can I follow the same practice as above?

Appreciate your assistance.
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Re: Moorside Legal - Help
« Reply #11 on: »
Quote from: LuAl22 on August 04, 2025, 12:43:39 pm
I am in the same boat - I've received a Letter Before Claim from Moorside Legal.

I was away working when the initial letters were sent (April 24) and have received various threats over the past 12 months or so and not responded to any of them. A long time ago I got a PCN from Asda having used their store, which eventually went away, so I've applied the same experience.

This has been escalated a little higher now - can I follow the same practice as above?

Appreciate your assistance.

Probably. But you will need to start your own thread as we can only deal with one case per thread, even if identical.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: Moorside Legal - Help
« Reply #12 on: »
Thanks, have done. Didn't want to swamp it.
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  3. Moorside Legal - Help