Hello all, I was hoping you could help me with a charge which came through the other day to my daughter's mother. She is too busy and stressed at the moment to deal with it all. It is a pretty straightforward one.
She received a parking charge letter on 31st Jan, for an alleged overstay at McDonalds on the 13th Jan, making the letter 18 days after the alleged event, so the charge looks to have been sent way too late.
I have been back to the site, and the signage is tiny and hard to read, even when standing right in front of it. It is also quite new, so regular visitors would be likely to just drive in and park as usual without feeling the need to scour the area for signs.
The McDonalds has a soft play area, making it extremely likely that kids would want to stay for a long time, so it seems unfair that such tiny, high, illegible signage is deemed adequate.
I have appealed to MET, on the grounds of bad signage, but I assumed this was just a formality and would be rejected so I didn't put much effort into that. No driver has been identified, I ticked the box on the appeal web form to say she is the keeper only.
I just wanted to check what you think and is it worth getting a POPLA appeal ready now for when the inevitable rejection letter comes?
I have attached a link to pics of the signage, and the charge letter. Thank you very much!
https://drive.google.com/drive/folders/1b-nNx02EcULUgUT1vvq5mQt0ZHW6MFnR?usp=sharing