luton airport parking charge

This fine was received after a pick up from Luton Airport pickup/drop off point.

Although I was not the driver, in my leasing contract I am responsible for "either paying the fine/penalty amount or appealing upon receipt from the authority".

The parking fair was paid but was sent this anyway. It COULD be that when the fair was paid the registration O was added as a 0 (zero), but nevertheless it was paid.

I've been sent this.

https://ibb.co/bg3SCQ9F

and I have been given this to prove it was paid, there is nothing else.

https://ibb.co/V0cnTQbQ

Obviously I would like to challenge it.

Search the forum for
"APCOA Luton"
or
"APCOA airport"
and you will find many sample appeals based on the land not being "relevant land".
Make sure also you do not identify the driver in your appeal.

Ensure that your leasing company follows the instructions on "how to transfer liability" on the notice and appeal in due course when APCOA sends you a Notice to Hirer in your own name. You will then appeal as "the hirer" and not as "the driver".

OP, pl just start at ..the start!

You have posted a Parking Charge addressed to Arval.

Are you Arval?

If not, then there's nothing you should do with it because it is not yours.

Let's worry about the moronic contents later e.g. 'Notice is hereby(oh what a legal sounding term, you might even think they know their a*** from their elbow, but sadly not), given to the Hirer of vehicle; if you are a vehicle-hire company please provide us with a signed statement.blah blah; the driver of the vehicle is liable; (if the charge remains unpaid) we may send further correspondence to the registered keeper etc.

FFS, make up your minds!!

If you are not Arval, how did this come to be in your possession?

Try APCOA Luton Airport website customer service.

Online payment will only recognise the registration entered. They are very helpful and will almost certainly cancel it based on your description of the 0 vs O incorrect entry.

But make sure that the vehicle driver is never identified in any communication.

You have posted a Parking Charge addressed to Arval.

Are you Arval?

If not, then there's nothing you should do with it because it is not yours.

As I said in the first post, "Although I was not the driver, in my leasing contract I am responsible for "either paying the fine/penalty amount or appealing upon receipt from the authority".", thats in the email I received from Arval with the aforementioned charge notice.

Regarding searching the forum, the letters that have been written for people seem to be for those that forgot to pay the parking charge. The driver on this occasion did pay so I'm unsure what i'm writing into the complaint form.

I am responsible for[/b] "either paying the fine/penalty amount or appealing upon receipt from the authority".", thats in the email I received from Arval with the aforementioned charge notice.

But you haven't received anything from "the authority", you've received a letter from your leasing company, in which they include a copy of a parking charge notice addressed to them.

As it is addressed to them, it is for them to respond to, the notice even tells them that:


You need to contact Arval and make sure they have indeed provided your name and address as the hirer of the vehicle, at which point APCOA should write to you directly.

And make sure to tell the lease company that you will be robustly defending the PCN and that no further action is required by them once they have nominated the hirer.

Quote from: frustin on August 20, 2026, 03:09:02 pm

I am responsible for[/b] "either paying the fine/penalty amount or appealing upon receipt from the authority".", thats in the email I received from Arval with the aforementioned charge notice.

But you haven't received anything from "the authority", you've received a letter from your leasing company, in which they include a copy of a parking charge notice addressed to them.
You need to contact Arval and make sure they have indeed provided your name and address as the hirer of the vehicle, at which point APCOA should write to you directly.

Thank you, i've emailed them to that effect.

I'm assuming, since I have not personally received the notice i.e. addressed directly to me, that the 28 days in which to appeal does not apply to me and only when i receive it directly from APCOA will it take effect?

Correct. Something like:
The registered keeper has 28 days to respond to APCOA
APCOA then has 21 days to send a Notice to Hirer
The hirer then has 21 days to respond

APCOA then has 21 days to send a Notice to Hirer
The hirer then has 21 days to respond

Do they have 21 days to send notice to me (the hirer), assuming Arval have sent APCOA notice of my details.
You mean as the hirer i'd have 28 days to respond?

Read it for yourself at https://www.legislation.gov.uk/ukpga/2012/9/schedule/4
Paragraphs 13 & 14.

The Notice to Hirer will fail to comply with 14(6) and 13(1); the argument about “relevant land” under 13(1) is usually sufficient to get APCOA to cancel.

The Notice to Hirer will fail to comply with 14(6) and 13(1)

I would argue there is no 14(6) and 13(1) to comply with. Schedule 4 of PoFA does not apply at all where the vehicle is not parked on "relevant land". If the entire schedule is inapplicable then any conditions that would otherwise exist under it are irrelevant.

I say this not to be a pedant, but because of this:

the argument about “relevant land” under 13(1) is usually sufficient to get APCOA to cancel.

When it gets to the OP appealing, I'd lead solely with this, so as not to introduce unnecessary complexity.

I agree completely.

"When it gets to the OP appealing, I'd lead solely with this, so as not to introduce unnecessary complexity."

To be clear, the charge for parking has been paid. Shouldnt I just say something to the effect, "it's paid (see attached screenshot of bank statement)"?