Author Topic: Independent Appeals Service (IAS)  (Read 287 times)

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Independent Appeals Service (IAS)
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I recieved a parking fine in a private car park, i think it was APCOA.

The parking place says 2 hours max, no return within 2 hours.

I went in, stayed for 30 mins as its a MnS and an Aldi parking.

Someone else who drives my car went in 1 hour later. there are 4 people registered and insured on it as its a house car for picking up kids and grocery shopping, everyone uses it.

Is it fair to get a fine for this, how am i supposed to tell everyone where i have been parking every day? Are they expecting us to allways tell everyone insured on the car what i do day to day?

I kept telling them what had happened, different people were photographed in the images, they just kept repeating "there are signs clearly displayed".
I replied: Yes i know there are signs but it wasnt me who drove!

I went to an adjudicator and they dismissed my case, basicually asking me to pay.

What can I do here? do they have a right to do this?

below is what he said:
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"The Appellant should understand that the Adjudicator is not in a position to give legal advice to either of the parties but they are entitled to seek their own independent legal advice. The Adjudicator's role is to consider whether or not the parking charge has a basis in law and was properly issued in the circumstances of each individual case. In all Appeals the Adjudicator is bound by the relevant law applicable at the time and is only able to consider legal challenges and not factual mistakes nor extenuating or mitigating circumstances. Throughout this appeal the Operator has had the opportunity consider all points raised and could have conceded the appeal at any stage. The Adjudicator who deals with this Appeal is legally qualified and each case is dealt with according to their understanding of the law as it applies and the legal principles involved. A decision by an Adjudicator is not legally binding on an Appellant who is entitled to seek their own legal advice if they so wish.

In all Appeals the burden of proof is the civil one whereby the party asserting a fact or submission has to establish that matter on the balance of probabilities. If the parking operator fails to establish that a Parking Charge Notice was properly issued in accordance with the law then it is likely that an Appeal will be allowed. If the parking operator does establish that a Parking Charge Notice was properly and legally issued then the burden shifts to the Appellant to establish that the notice was improperly or unlawfully issued and if the Appellant proves those matters on the balance of probabilities then it is likely that the Appeal will be allowed. However the Appeal will be dismissed if the Appellant fails to establish those matters on the balance of probabilities. The responsibility is at all times on the parties to provide the Adjudicator with the evidential basis upon which to make a decision.

I have acknowledged what the Appellant has stated about another person being the driver at the time of the contravention. In this case, the Appellant should have provided their contact details to the Operator when they first sent to Notice to Keeper. This is automatically sent to the Keeper of the vehicle and clearly states that if you were not the driver, provide their details. I understand the Appellant is saying that 4 other people have access to the car, however, given they will be no doubt known to the Appellant, it would have been very easy for them to ask all of these 4 individuals who was responsible on this occasion. For whatever reason, the Appellant has chosen not to. As such, they are responsible as the keeper

I have considered all the issues raised by both parties in this Appeal and I am satisfied that the parking operator has established that the Parking Charge Notice was properly issued in accordance with the law and therefore this Appeal is dismissed. "

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Re: Independent Appeals Service (IAS)
« Reply #1 on: »
Ignore.

Get on with your life.

It is our experience that APCOA won’t take you to court.

If it did, you have a defence because a car can’t be liable for returning within 2 hours, only the driver can, and not if it wasn’t the same driver.

You are where you are, for now just keep all correspondence filed and come back in the unlikely event APCOA takes you to court. Ignore all debt collectors.

But don’t think it was APCOA. If it was someone else you need to tell us.
« Last Edit: April 30, 2026, 06:00:06 pm by jfollows »

Re: Independent Appeals Service (IAS)
« Reply #2 on: »
But don’t think it was APCOA. If it was someone else you need to tell us.
This!

That wording from the adjudicator sounds suspiciously like an IPC IAS adjudicator, rather than POPLA, which suggests it was not APCOA...

Re: Independent Appeals Service (IAS)
« Reply #3 on: »
Hi,

First of all thank you for your reply and I am actually shocked that you realised that it was not Apcoa just from the way the type. Shocked and worried! Ha.

It was in fact Bay Sentry solutions.

Does this make a massive difference in what happens?

Re: Independent Appeals Service (IAS)
« Reply #4 on: »
The Adjudicator itself was Independent Appeals Service

Re: Independent Appeals Service (IAS)
« Reply #5 on: »
Hi,

First of all thank you for your reply and I am actually shocked that you realised that it was not Apcoa just from the way the type. Shocked and worried! Ha.

It was in fact Bay Sentry solutions.

Does this make a massive difference in what happens?
Yes.
They will take you to court.
Ignore debt collectors but come back when you get a Letter of Claim from DCB Legal.
In the meantime, do your research by searching the forum for other cases so you know what to expect.
Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and post everything sent and received to date as it advises.
« Last Edit: May 01, 2026, 07:06:15 am by jfollows »

Re: Independent Appeals Service (IAS)
« Reply #6 on: »
This will be a slam-dunk win for you in court, if it gets there.

Driver A enters the carpark, leaves within 30 minutes. Driver A has arguably entered into a contract by parking.
Driver B later uses the car and enters the car park. Driver B is not bound by any contract Driver A has agreed to. Driver B enters their own contract with the parking company.
A vehicle cannot enter a contract.

For there to be a transfer of liability from Driver to Keeper under PoFA, there must be a liability to transfer, and neither driver has broken the terms and conditions that would allow a liability to arise.

Both Driver A and Driver B will probably need to be willing to state to the court that they drove at the times in question just to make absolutely sure that the parking company can't ask the court to infer that it was the same driver on both occasions.



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Re: Independent Appeals Service (IAS)
« Reply #7 on: »
Hi All,

After speakign to a solicitor i have decided to go ahead and just pay the fine.
The solicitor said that even if you win this court case you still have to pay legal fines, and because this is a small case below 10k, there is a fixed fee that the losing party is liable to pay, proably about £100 where your fees will be probably around 500-600. so no matter what the outcome, i will lose more in fees.

This is an absolute outrage and clear theft from this countrys legal system.
I mean the cheek to actually make you pay £100 quid, then for the legal system to shove it up your back side like this? its disgusting.


Re: Independent Appeals Service (IAS)
« Reply #8 on: »
The solicitor said that even if you win this court case you still have to pay legal fines
I'd be very surprised if the solicitor actually said that, and if he did, he's wrong. If you win, you owe nothing.

If you hire a solicitor, you have to pay his fees, but there is absolutely no need to hire a solicitor for a case like this.

This is an absolute outrage and clear theft from this countrys legal system.
The legal system has done nothing - you haven't even been taken to court, you have chosen to pay an invoice from a private company that you did not owe despite clear advice here that you could have won.

Re: Independent Appeals Service (IAS)
« Reply #9 on: »
that is honestly what he said, there is no winning, he said most cases the fee will go to the other person driving and they will have to pay, but if not that and you win this case then there are the solicitor fees of which I will have to pay. He just basically told me that there is no easy win and ill lose money.

Re: Independent Appeals Service (IAS)
« Reply #10 on: »
It’s your choice not to take free advice given here and likely win the case for nothing other than your time and effort, but don’t try and blame solicitors and the legal system if you choose otherwise.

Re: Independent Appeals Service (IAS)
« Reply #11 on: »
you win this case then there are the solicitor fees of which I will have to pay.
Only if you hire a solicitor.

Re: Independent Appeals Service (IAS)
« Reply #12 on: »
I wouldn’t employ that solicitor under any circumstances perhaps he had his qualifications from a planet far away. Your choice