Free Traffic Legal Advice

Hi all,

Hoping people can help. Back in early 2022, driver of vehicle parked in former council owned gym car park in Cardiff (new gym user). Didn't enter car reg at the machine in the foyer (as not aware) on first two occasions visiting the gym, until alerted to it by staff.

In 2023, received letters from the private company that owned the carpark saying they owed parking fines for non-entering of car reg (see first picture). At the time, the driver asked staff at the gym who reassured them and said this was a common issue with new members. Driver spoke to the gym manager (in person and over the phone) who said they would instruct the company to drop the fines- nothing more happened.

Now in 2025 driver has received threatening letter from DCBL bailiffs threatening legal action if payment is not made (fine has increased to £340)- see second and third pictures. This is pretty scary stuff so would really appreciate some advice.

Thanks in advance all,

HN

[ Guests cannot view attachments ]

Thanks very much for your response. Obviously don't want to go to court either- and what would we say. re. why we don't have to pay? What do people typically do at this stage? Pay up/settle?

Thanks again

Thank you so much for this- really appreciate you taking the time to get back to me. Ok, will keep you posted.