Author Topic: Harbour Exchange - PCN despite being permitted - Parking Longer than permitted - No PCN & Claim sent to previous address  (Read 1354 times)

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The Rookie

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I am not sure there is a restriction on requesting registered keeper details twice
You may not be sure, I am.
Did you read the KADOE contract the requests are made under, also not enough time has elapsed to suggest they should have used a trace mechanism.

At least if (unlikely) it gets to court there should be no question of unreasonableness under the circumstances.
There are motorists who have been scammed and those who are yet to be scammed!
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b789

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Just send the defence as advised. Make sure you use the correct email address and also send it to yourself. Make sure you get the auto-response from the CNBC.

The sooner you do, the sooner this will be over. No point waiting for the SAR as they have up to 30 days to respond and may not achieve that. There will be nothing in the SAR that is going to assist you.
« Last Edit: July 31, 2024, 02:52:14 pm by b789 »
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FaeLLe

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Just send the defence as advised. Make sure you use the correct email address and also send it to yourself. Make sure you get the auto-response from the CNBC.

The sooner you do, the sooner this will be over. No point waiting for the SAR as they have up to 30 days to respond and may not achieve that. There will be nothing in the SAR that is going to assist you.
Agree. Thank you for your insights, I will draft one tonight and share it.

With regards to the Draft order I understand it needs to be in MS Word format in the N24 General form of order. Should I move the content into that format or is it not advised to do that for CNBC claims?

Thought I would make it easier for the court to progress this Claim and not fall short of what is required.

b789

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Simply send both the short defence and draft order as PDF attachments in an email. All that is needed to be edited is the claimant and defendant names, claim number and an electronic signature and date on the defence. Nothing to be edited on the dept aft order.
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FaeLLe

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Hello all,

Quick update.

Data rectification request was sent to the Claimant, no response to date but acknowledgement received from their Data Protection team.

Also this morning I Got a letter by post to the address I provided. It states the Defence was received and a copy is being served on the claimant or their solicitor.
It states claimant will now attempt to resolve dispute by contacting me or inform the court that they wish to progress.

The letter also states, claimant must contact court within 28 days after receiving a copy of the defence after which the case will be put on stay.

Should I apply to strike out the claim (default judgement) if I do not receive a response after 28/30 days?

b789

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It would cost you £319 to apply for a strike out with no guarantee of success. If the Claimant does not respond to the defence within 28 days of service, the case is automatically stayed and the Claimant would have to apply to have it unstayed at a cost of £319, again with no guarantee that it will and they wold have to explain to the court why they had not responded within the required timeline.

Just leave it alone for now. The Claimant's solicitor will respond, most likely, that they intend to continue with the claim and also make "without prejudice" offer to settle for some stupid amount that is definitely not with settling for.

Here is a list of the steps you should be following:

Quote
THE NEXT 6 STEPS:

1. Send your signed & dated pdf as an email attachment to ClaimResponses.CNBC@justice.gov.uk but you MUST get an acknowledgement email straight back or it is NOT submitted.

2. Just put the claim number (check it very carefully) and the word Defence in the email title, and in the body of the email something like 'URGENT - CLAIM XXXXXXXX - Defence attached.
IMPORTANT - MAKE SURE YOU GET AN EMAIL ACKNOWLEDGEMENT BACK FROM THE CNBC!   After filing your Defence, there is more to do.

3. Do not be surprised to receive an early copy of the Claimant's Directions Questionnaire and the usual intimidating template letter saying they 'intend to proceed'. Nothing of interest there. Just file it.  YOU MAY HAVE TO WAIT TWO MONTHS OR SO FOR THE NEXT STEP TO HAPPEN:

4. Wait for your own Directions Questionnaire from the CNBC and then complete it. Early telephone Mediation is now compulsory for any claims issued after 22nd May 2024.

5. Except in cases where you have filed a counterclaim (which are allocated to your local court quicker and the CNBC is no longer involved) the completed DQ should be returned by email to the CNBC to this address:  DQ.CNBC@justice.gov.uk. Cc a copy of your completed DQ to the Claimant (or their solicitor if they are using one).  Their postal address is on your Claim Form but you can find an email for them by searching. DO NOT USE RECORDED (OR SPECIAL) DELIVERY FOR ANYTHING TO A PARKING FIRM OR THEIR SOLICITOR.   DO NOT EXPECT ROGUE FIRMS TO SIGN FOR YOUR LETTERS.  IF THEY DON'T, ALL YOU HAVE IS PROOF OF NON-DELIVERY, WHICH IS THE EXACT OPPOSITE OF WHAT YOU NEED! USE THE FREE PROOF OF POSTING CERTIFICATE FROM ANY POST OFFICE.

6. Will you have to attend a hearing? MAYBE yes - but often these claims are struck out or the PPC discontinues (very common with DCB Legal!).   Will that hearing be at Northampton?  NO!  That's just a central starting point for claims.  If you are an individual, you get to choose your local court. You do NOT want your case 'heard on the papers' (absolutely no).  You want a hearing. You can claim your costs if you win, the hearing might never happen and you risk nothing (no CCJ, no huge costs) by defending, because if you were among the handful who report a loss you'd have 30 days to pay and it would be less than on the claim form (£185 - £212 total).
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FaeLLe

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DCB Legal claims the client has asked them to close the file
« Reply #21 on: August 18, 2024, 04:11:04 pm »
Dear all,

The below letter was received by post this week. Thank you for bearing with my several posts and helping deal with this PCN in the most effective manner (procedurally).


b789

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Did they ever notify you that they have received the defence and intend to continue? Did they not include a copy of the N279 Notice of Discontinuation? You must make sure that they provide you with a copy of that notice.

It seems that they took one look at that defence and the draft order and have run away with their fail between their legs.

Well done.
« Last Edit: August 18, 2024, 05:01:00 pm by b789 »
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FaeLLe

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Did they ever notify you that they have received the defence and intend to continue? Did they not include a copy of the N279 Notice of Discontinuation? You must make sure that they provide you with a copy of that notice.

It seems that they took one look at that defence and the draft order and have run away with their fail between their legs.

Well done.

N279 is not included.

I should probably send the below, or would you advice against it?



I am writing to request that you promptly file a Notice of Discontinuance (Form N279) with the court, as required under the Civil Procedure Rules.

Please ensure that a copy of the N279 Notice of Discontinuance is served on me no later than 7 days from the date of this email.

Should you fail to comply with this request within the specified timeframe, I will have no choice but to apply for a court order seeking a Default Judgement along with costs, including those associated with dealing with the current proceedings to date.

I trust that further court intervention will not be necessary and look forward to your prompt action in this matter.

Best regards.

b789

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Bear with me on this. As they have not acknowledged the defence, it may not be required. I am seeking clarification.

Quote
1. Defendant's Defence and Claimant's Response:

The defendant has filed a defence, which means the case is now in a contested state.

The defence has been served on the claimant (or their solicitor) by the CNBC.

The claimants solicitor has sent a letter to the defendant stating they are "closing the file" and no further action will be taken by them.

2. Discontinuance of Claim:

Discontinuance of a claim is a formal process under the Civil Procedure Rules (CPR), specifically CPR Part 38.

To formally discontinue a claim, the claimant (or their solicitor) must file a Notice of Discontinuance (Form N279) with the court and serve a copy on the defendant.

The discontinuance takes effect when the notice is served on the defendant and there are implications for costs that may arise.

3. Implications of Not Filing a Notice of Discontinuance:

If the claimant does not file an N279 Notice of Discontinuance, the claim remains active.

Simply stating in a letter that they are "closing the file" does not legally discontinue the claim.

The court may still consider the claim as ongoing unless a formal discontinuance notice is filed.

4. Acknowledging the Defence:

The claimant is expected to respond to the defence. If they intend to withdraw or discontinue the claim, filing an N279 is the correct procedure.

If the claimant takes no further action after the defence is filed, the court may issue directions or strike out the claim due to inactivity.

In summary, the letter from DCB Legal stating they are "closing the file" is not equivalent to a formal discontinuance of the claim. The claimant must file and serve a Notice of Discontinuance (Form N279) to properly discontinue the claim. Until that is done, the claim remains active, and procedural consequences could follow if the claimant does not take the appropriate formal steps.
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FaeLLe

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I also understand that per CPR 38.5(3), withdrawing a Claim under Part 38 procedure does not affect proceedings to deal with any question of costs.

Does the costs provision under CPR 38.6(1) apply? I understand the below from access to my legal research database/application.

Quote
38.6 Liability for costs.

(1) Unless the court orders otherwise, a claimant who discontinues1 is liable for the costs which a defendant against whom the claimant discontinues incurred on or before the date on which notice of discontinuance was served on the defendant.

1 The court has to take into account the factors set out in CPR 44.2. A costs order will be deemed to have been made for costs to be assessed on the standard basis unless a party makes an application to reverse or vary the general rule: CPR 44.9. The defendant may wish to make application to override the automatic provisions of CPR 44.9 to seek an order for costs on the indemnity basis. Guidance on the issue of costs where there is discontinuance is comprehensively provided in Brookes v HSBC Bank plc [2011] EWCA Civ 354, [2012] 3 Costs LR 285 at [6]–[8] per Moore-Bick LJ.

The court should not, without good reason, depart from the usual rule that the discontinuing party should pay the costs of the other party and, if it does, it should state why: Walker v Walker [2005] EWCA Civ 247, [2006] 1 All ER 272, [2006] 1 WLR 2194. The impact of the Coronavirus pandemic as a reason for discontinuance is not, by itself, a sufficient reason for departing from the normal rule that the claimant should pay the defendant’s costs: Khan v Governor of HMP The Mount [2020] EWHC 1367 (Admin), [2020] All ER (D) 60 (Jul).

The fact that the discontinuing claimant would have, or might well have, succeeded at trial is not itself a good reason for disapplying the presumption that the defendant’s costs should be paid: Teasdale v HSBC Bank plc [2010] EWHC 612 (QB), [2010] 4 All ER 630, [2010] NLJR 878.

In general, a claimant who discontinues will have to bear the costs of the defendant’s claim to be indemnified by a third party. However, the court may order otherwise where the defendant’s claim is shown to have been unlikely to succeed: Young v J R Smart (Builders) Ltd (7 February 2000, unreported) (Trans Ref QBENI 99/0742/1), [2000] CLY 456, CA.

When exercising discretion, a court will consider all the circumstances but a defendant’s conduct is not unreasonable if during proceedings it exercises a contractual right to engage in mediation in relation to an aspect of the claim, and the fact of doing so does not amount to a change of circumstances such that the normal costs provisions applicable to a claimant’s discontinuance of that aspect of the claim should be disapplied: Epoq Legal Ltd v DAS Legal Expenses Insurance Co Ltd [2022] EWHC 1577 (Comm), [2022] Costs LR 1123.
« Last Edit: August 18, 2024, 06:24:16 pm by FaeLLe »

b789

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Check CPR 38.6(3):

“This rule does not apply to claims allocated to the small claims track.”

Unless the defendant can show unreasonable behaviour by the claimant or their solicitor, which is a fairly high bar to achieve.
« Last Edit: August 18, 2024, 07:06:17 pm by b789 »
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FaeLLe

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Check CPR 38.6(3):

“This rule does not apply to claims allocated to the small claims track.”

Unless the defendant can show unreasonable behaviour by the claimant or their solicitor, which is a fairly high bar to achieve.

Thanks @b789 , I thought the Claim is only allocated after the directions questionnaire.

Are claims considered as 'small claims' for the purpose of CPR 38.6(3) or otherwise if raised through MCOL?

This appeal has been very educational for me. Thanks to all of you!

b789

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I thought the Claim is only allocated after the directions questionnaire.

Are claims considered as 'small claims' for the purpose of CPR 38.6(3) or otherwise if raised through MCOL?

Dunno, is the short answer. Whilst allocation is done later, it would automatically go to that track for such a relatively small sum.

Quote
Small Claims Track: Most claims under £10,000, excluding personal injury and housing disrepair.
Fast Track: Between £10,000 to £25,000
Multi Track: Claims for over £25,000, or for lesser money sums where the case involves complex points of law and/or evidence.

Still waiting for clarification about discontinuation. Without an N279, it's still "live".
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b789

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N279 is not included.

I should probably send the below, or would you advice against it?



I am writing to request that you promptly file a Notice of Discontinuance (Form N279) with the court, as required under the Civil Procedure Rules.

Please ensure that a copy of the N279 Notice of Discontinuance is served on me no later than 7 days from the date of this email.

Should you fail to comply with this request within the specified timeframe, I will have no choice but to apply for a court order seeking a Default Judgement along with costs, including those associated with dealing with the current proceedings to date.

I trust that further court intervention will not be necessary and look forward to your prompt action in this matter.

Best regards.


Never, ever sign off a letter dealing with legalities or other business with "Best regards". You may as well sign it off with "Love and kisses".  >:(

Always address this type of correspondence with "Dear Sirs" and sign off with "Yours faithfully".

Back to the issue at hand... I have it on good authority from up on high after querying this:

Quote
Q) Should the defendant write to DCB Legal and request that they file an N279 and serve it?
A) Nope. No need. Their letter is sufficient for the defendant.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain