Free Traffic Legal Advice

BPAs Response to my complaint. 

"BPA-063285

Dear Matthew,

Thanks for your patience while I requested CP Plus’ comments.

They have responded to advise that full size images can be reviewed by following https://groupnexus.ec6pay.com/ if the timestamp cannot be reviewed on the Parking Charge.

We believe that, as they are available online, it is compliant with the Code of Practice and the Protection of Freedoms Act 2012.

As advised previously, we cannot provide comments on a decision that POPLA has made. You may wish to contact them directly.

Your complaint dated 31/03/2025 was considered as additional appeal correspondence and responded to on 03/04/2025. We have provided feedback to the operator to ensure their responses are clear in showing that the complaint was deemed as an appeal.

I have now closed this case and will not be investigating further.

Kind regards

Laura

 
Compliance Team

British Parking Association"

I guess not. And the company is gonna do what they're gonna do. It was incredibly frustrating when the appeals were days off a decisions.

In work, to me, I deal with these to ensure the drivers don't get unfairly fined, as it is company policy for drivers to pay fines they "incurred". Again, nothing I can do about that policy, but I can do my best to prevent unowed fines being passed onto drivers. As the company paid these, it was not passed onto the drivers. But it is unfortunate they cave into these scammers when they receive the super spooky debt collection letters.

As for the bigger picture, the company may not care, but I do. I appreciate your help and I assure you the drivers are thankful for it too.