Free Traffic Legal Advice

Hello
Hoping for some advice please.

We parked at our daughters flat in Leeds where they have off street permit parking. When her tenancy started, she asked about visitor permits and was told by the rental agency/landlords to just email them the registration number beforehand as they dont issue visitor permits. She did that, but we got a parking fine for failure to display a permit.

Parked on 6th November ~12.30pm
Received a notice to keeper (Postal PoFA) parking charge issued 6th November 15:46. This was a letter dated 11th Nov. We were away so didnt receive it until 19th Nov, at which point we appealed via UKCPS appeal system, explaining we visiting our daughter and she had informed the landlord/rental agency as per their instructions. I dont have the wording of our appeal. I suspect we used the wording "we were visiting our daughter..."etc, rather than stating specifically who was driving. I cannot remember who was driving - both of us were in the car. Appeal was acknowledged.

Initial notice from UKCPS

Having not received an email reply of the outcome of our appeal, I wrote to them on 27th Jan. Received a reply 12th Feb stating they had rejected our appeal on 3rd Dec, and had passed things to Trace debt recovery.

Cover letter from UKCPS

Appeal response


photos with impossible to read notices



email log apparently showing we received it, although it definitely didnt arrive even in spam https://ibb.co/jZVzKDyr

Actual parking sign https://ibb.co/jPdj5k4t

We had missed the chance to appeal via IAS.org this stage due to the delays

Received 2 letters from Trace which we ignored
https://ibb.co/gMZpqFkC
https://ibb.co/bjWwWQVC

Have now received a letter of claim from Moorside legal dated 7th March (this arrived on 17th March)
https://ibb.co/G41PmVs1
Forms to complete
https://ibb.co/C38HyYNL
https://ibb.co/XxQLvvVL
https://ibb.co/CCpmhNT
https://ibb.co/GQz1q2v1
https://ibb.co/bMhhfKbg
https://ibb.co/cS0j3kvf
https://ibb.co/n8gC80Wj

Moorside's cover letter says "our client has instructed us" but it does not state the client. Do we need to sign up to the Moorside portal to view additional details?

Just to note, her rental agency/landlords arent very good at responding to emails. When I emailed them to ask if they can contact UKCPS, they replied "Unfortunately  no, they are given full control of the car park , we cant really intervene as we signed control to them." I spoke to them subsequently, and they have said that they have emailed UKCPS ~27th Feb, but despite me asking havent sent me a copy of their email, and I have no idea if UKCPS have replied to the rental agency.

We need to respond to Moorside's letter within 30 days of 7th March. Is this when we send it, or when they need to receive it by? We are also away around then for 3 weeks so wont see any posted response from them.

Thanks in advance

Can we assume that your Daughter still has the original email response from the rental agency?

So, given the fact that the landlord (or their agent) has given you express permission to use the car park I would simply reply to the Letter Of Claim pointing this out and specifying that the vehicle driver was under no obligation to form a further contract with the parking operator when they already had sufficient permission to park directly from the landowner.

You do not need to provide any evidence at this point.

If you need help with this reply then I can probably come up with something.