Free Traffic Legal Advice

My name is Rojhat.
I will refer to the parking company that issued the PCN to me as PC. (Not actual company name and not acronym of actual company name)
I will refer to the bailiff company as BV. (Not company name and not acronym of company name)

Here is the full story, I received a PCN in July 2023 and after going back and forth with PC and later involving POPLA (parking ombudsman) we agreed on a payment plan in January 2024 for monthly payments of £11.67 until the total amount of £140 was cleared. POPLA helped me understand how the PCN was issued correctly and I had no issue with paying.

Payments of £11.67 were taken on the 2nd of Feb, 4th of March, 2nd of April and lastly 2nd of May. This is only four payments and totals to £46.68. Unbeknownst to me the payments had stopped with the last one being taken on the 2nd of May and PC did not contact me regarding payments stopping. I then on the 23rd of September 2024 received a letter from BV, the bailiff company, instructing me that I now owe them the sum of £123.32 for unpaid parking charge from PC.

I called the bailiff company and they informed me that nothing could be done and I had to pay them £123.32. However they were also confused as to how PC had not contacted me about payments stopping.

I contacted PC on 23rd of September about the situation but have yet to receive a response from them.
 
I can afford to pay the £123.32 but I would like to report PC for their negligence in contacting me regarding this unpaid fee and sending me to a bailiff agency. I think if I pay the bailiffs any report I would like to make against PC would be disregarded, am I right in thinking this?

Any advice would be appreciated and if there is a way to get the bailiff agency to send the original PCN back to PC so I can continue my monthly payments with PC for the remaining balance of £92.32 and PC to pay any of the bailiffs fees please let me know.

Thanks in advance,
Rojhat

Nothing to do with parking. Why so secretive about the PPC and the debt collector? It's a pity you didn't come here before you paid a penny to anyone.

DCBL are not "bailiffs" and just because it is in their name, does not mean that they can enforce anything. They are simply debt collectors and can be safely ignored.

POPLA are certainly not a "parking ombudsman". They are a supposedly "independent" appeals service  for their paymasters, the BPA. Just because you were unsuccessful with POPLA has no bearing on anything you do. Simply paying up because POPLA said you were unsuccessful is a very silly thing to do. However, by paying up or agreeing to pay, you have admitted liability for the debt.

Nothing to do with parking anymore. Get in touch with the PPC and ask them to call off the DRA and pay them what you agreed or else just ignore and see if they actually bother to take you to court over the balance of the debt.

In future, come here for some advice next time you get a PCN from an unregulated private parking company before making basic errors and paying when there is usually no need to.