Author Topic: EuroCarParks PCN - Two characters wrong on parking payment  (Read 41 times)

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Good morning,


Last weekend, I parked in a car park, and unfortunately entered the first two characters of my old car's registration on the parking machine, with the last five characters being correct for my vehicle.


That evening, I contacted EuroCarParks (without stating who the driver was) stating that the car had been parked in the car park, and providing evidence of ownership of the previous car with the initial starting characters on the plate, in the hopes that they would not issue a PCN given that payment was made in full for parking and they haven't therefore lost out on revenue.


As expected, they ignored that communication and have now issued a PCN.


Can I appeal this notice?



---


Example:
My current car reg is AB20XYZ
I entered DE20XYZ on the parking payment machine
My old car reg was DE19GHI

Thanks in advance.

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Re: EuroCarParks PCN - Two characters wrong on parking payment
« Reply #1 on: »
You can appeal on the basis of a “keying error”, see https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf, and ask to pay accordingly per F.3.

Or you can post the notice here and see if there are grounds for appealing it and paying nothing.

https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
« Last Edit: Today at 10:05:05 am by jfollows »

Re: EuroCarParks PCN - Two characters wrong on parking payment
« Reply #2 on: »
Note that your original argument is probably flawed in that Euro Car Parks probably got nothing from you, their contract is likely to be that they hand over all the money to the land owner in return for which they get to keep any money they manage to extract from people who break their rules. So they want their £100 (or whatever) from you now.

Re: EuroCarParks PCN - Two characters wrong on parking payment
« Reply #3 on: »
You can appeal on the basis of a “keying error”, see https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf, and ask to pay accordingly per F.3.

Or you can post the notice here and see if there are grounds for appealing it and paying nothing.

https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
I'll post the full PCN when I get a proper copy - the initial one was issued to my leasing company, so waiting for that to be transferred over. I'll read up on the keying error information, thank you.

Re: EuroCarParks PCN - Two characters wrong on parking payment
« Reply #4 on: »
Note that your original argument is probably flawed in that Euro Car Parks probably got nothing from you, their contract is likely to be that they hand over all the money to the land owner in return for which they get to keep any money they manage to extract from people who break their rules. So they want their £100 (or whatever) from you now.
Interesting. I really should have just bought a second ticket when I realised then!

Re: EuroCarParks PCN - Two characters wrong on parking payment
« Reply #5 on: »
You can appeal on the basis of a “keying error”, see https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf, and ask to pay accordingly per F.3.

Or you can post the notice here and see if there are grounds for appealing it and paying nothing.

https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
I'll post the full PCN when I get a proper copy - the initial one was issued to my leasing company, so waiting for that to be transferred over. I'll read up on the keying error information, thank you.
If the car is leased, this should mean you will get a Notice to Hirer issued to you in due course which is unlikely to meet the requirements of PoFA 2012 to transfer liability from the unknown driver to you as hirer.
Do not identify the driver.
Post the NtH when you receive it and note the other documents sent with it (there should be, but probably there won’t be).
Search the forum in the meantime for the usual failings of Notices to Hirer, and the appeal point that results.

Re: EuroCarParks PCN - Two characters wrong on parking payment
« Reply #6 on: »
You can appeal on the basis of a “keying error”, see https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf, and ask to pay accordingly per F.3.

Or you can post the notice here and see if there are grounds for appealing it and paying nothing.

https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
I'll post the full PCN when I get a proper copy - the initial one was issued to my leasing company, so waiting for that to be transferred over. I'll read up on the keying error information, thank you.
If the car is leased, this should mean you will get a Notice to Hirer issued to you in due course which is unlikely to meet the requirements of PoFA 2012 to transfer liability from the unknown driver to you as hirer.
Do not identify the driver.
Post the NtH when you receive it and note the other documents sent with it (there should be, but probably there won’t be).
Search the forum in the meantime for the usual failings of Notices to Hirer, and the appeal point that results.

So far I have an email from the leasing company (Octopus EV) that they have sent to ECP authorising them to communicate with me directly:

Quote
Dear Euro Car Parks Limited
This letter confirms that Octopus Electric Vehicles has authorised you to communicate directly with the nominated person detailed below in
relation to the Penalty Charge Notice they have received.
Vehicle Registration: <redacted>
Reference: <redacted>
Contract Start Date: <redacted>/2025
Contract EndDate: <redacted>/2029
Driver/CustomerName: <redacted>
Driver/Customer Address: <redacted>
The above vehicle is on long term lease with Octopus Electric Vehicles and the nominated person above has full use of the vehicle.
There are multiple drivers on the policy, so despite Octopus' wording that I'm the driver/Customer, they do not know who the driver was, just that I am the customer.

I'll read up on NtH failings whilst awaiting a copy of it, thank you.