Author Topic: EURO CAR PARK OVERSTAY SHELL PETROL STATION  (Read 1333 times)

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EURO CAR PARK OVERSTAY SHELL PETROL STATION
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Hello to all.

I hope you are all good and well.
I’ve not had good luck recently and been issued in the post today 22/11/25 a letter as follows in the screenshot.

Truth is I didn’t realise the petrol station was monitored by euro car parks. I actually came here to
Drop a UPS parcel as it’s the only Q locker access point in Newport. Asked lady on till in shell, I have an ups parcel to drop off and where the lockers are, she said I need to park at the back and the lockers are there. I found the lockers but after drop off in the lockers it wouldn’t provide a drop off receipt via text or email despite following the on screen instructions. Waited a few mins and still no receipt. Since it was evening I thought I’ll wait till morning. So the next day ( day of PCN) I attended there again to see if I scan the photo of label and get my receipt, still no help so I rang UPS on the spot and it took me one hour to settle this on the phone and then i left after it was resolved. It was a £1400 iphone 17 pro max I was posting hence I was desperate for the drop off receipt.

I appreciate any help or questions.

Kind regards
« Last Edit: November 22, 2025, 02:35:07 pm by Mocede28 »

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Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #1 on: »
Please read and act on https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/, which includes a link on how to post images here.
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Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #2 on: »
I’m sorry I’m finding it difficult to add photos of PCN.

I managed to use a host to upload photos for viewing. Sorry things have changed since I last been here.

https://ibb.co/8gRGr9MX
https://ibb.co/FCTzxS0

Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #3 on: »
Please read and act on https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/, which includes a link on how to post images here.

Thank you jfollows that’s exactly what I ended up doing. Seen your reply after I posted the photo links.

Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #4 on: »
Initial appeal won't work but you may then be able to persuade a moronic POPLA assessor that you are not liable as the Keeper. If that doesn't work, you will have to ignore all the useless debt recovery letters you will receive and the eventual county court debt claim. However, I can guarantee with greater than 99.9% certainty that if you follow the advice you receive here and defend with the template defence, the claim will eventually be either struck out or discontinued.

If unsuccessful at POPLA, expect the whole process to take 9-12+ months. To start you just need a simple appeal to ECP and when rejected you can make a more detailed appeal to POPLA.

There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtK is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.

Use the following as your appeal. No need to embellish or remove anything from it:

Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. ECP has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. ECP have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #5 on: »
Thank you b789.

I will copy and paste this directly to ECP appeal portal on their website. When I hear back from them I will copy and paste the reply here.

As for POPLA I have lost all hope for any fair dealing as a lack of common sense from their moronic accessors as you rightly mentioned. I know this from a previous appeal experience.

Thanks to all.

Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #6 on: »
Forgot to mention to you b789.

I know you said copy and paste this appeal to ecp and no need to edit. However I was thinking if it’s better
to polish the appeal so it doesn’t seem harsh to attain higher appeal acceptance rate?

While I totally agree the NtK doesn’t fully comply. You know what people are like nowadays, the person reviewing the appeal might take it personally and reject it despite knowing it doesn’t fully comply so why not give me the pleasure of headache by dealing through POPLA appeal since they also got nothing to lose. Correct me if I’m wrong.

Maybe I’m thinking too much I’m sorry for asking and no disrespect Intended in any way.

Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #7 on: »
Use the appeal as written.

People who amend suggested appeals from @b789 usually shoot themselves in the foot in the process.
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Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #8 on: »
ECP appeal portal is purposely difficult to navigate. Now on the appeal section it doesn’t show my character count and neither lets me paste the whole section. The paste stops at “ Your NtK can only hold the driver liable. ECP have no”

After this it won’t allow me to write anything further. Please advise @b789.

Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #9 on: »
Use their “Contact us” form and upload the appeal as a pdf file.

https://www.eurocarparks.com/enquiry/

You are showing a naivety that will not serve you well in this process. Do not imagine for one moment that there is some reasonable person going to actually review your appeal. The initial appeal will NEVER be successful.

They see the low-hanging fruit on the gullible tree a mile off. Write what you want if you think that wasting your time and effort will make a difference. Please don’t come back later and tell us how disappointed you are.

You’ve asked for advice and it has been given. This will almost certainly end up as a county court claim issued by DCB Legal. If you defend the claim with the advice we provide, you won’t pay a penny. Or, if you want, try it your way.

Just do a search of the forum for any ECP PCN.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #10 on: »
Thank you b789
I thought it would be worth asking to see what your thoughts were. Appreciate the reality check.

I clicked on contact us link, I do see the upload but it does state on there that they will not accept any appeals through this form. Please see screenshot.

https://ibb.co/NgZW5wjb

Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #11 on: »
Also where it states “Please note we do not accept appeals from this form. Click here to lodge an
appeal” when I click on “here” (hidden link) it takes me to the initial appeal where I said character count doesn’t show.

Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #12 on: »
Just send it anyway. I is not going to make one iota of difference to the outcome. If you are really feeling desperate to send an appeal, post it first class and just get a free proof of posting certificate from any post office.

I can't believe we are having all these posts about a poxy ECP appeal which will be rejected anyway.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #13 on: »
I have received a response for rejection of internal appeals today in my email.

Please find pdf attached in the link below.

https://ibb.co/HT0xnNSR

Re: EURO CAR PARK OVERSTAY SHELL PETROL STATION
« Reply #14 on: »
Entirely expected - don't panic  :)

Just follow the advice you receive from other much more wise posters than I and you won't pay a penny.
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