3. PCN from Horizon – 42-Min Overstay at Tesco Car Park – Mitigating Circumstances?
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PCN from Horizon – 42-Min Overstay at Tesco Car Park – Mitigating Circumstances?
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Hello all,

My friend advised me to post on this forum to seek advice regarding a recent PCN I received.

I, the registered keeper, recently received a Parking Charge Notice (PCN) from Horizon Parking Ltd for exceeding the maximum stay at a Tesco car park by 42 minutes.

The overstay occurred due to unforeseen circumstances involving a newborn baby — the driver needed additional time to settle and feed them before we could safely leave.

The driver was a legitimate Tesco customer during this visit and can provide receipts if needed. Given the circumstances and the relatively short overstay, I’m wondering:

Does the driver have reasonable grounds to appeal the PCN based on mitigation?
Should the driver first approach Tesco directly to request cancellation, or appeal to Horizon with evidence?
Has anyone dealt with Horizon Parking on similar terms with success?

Any guidance would be greatly appreciated, especially from those familiar with private parking enforcement and relevant legal considerations under BPA/IPC codes.


1st page: https://ibb.co/Wpywys83

Front of PCN: https://ibb.co/Dgz7ypB2

Back of PCN: https://ibb.co/wNNsNXt6


Thank you.
« Last Edit: May 24, 2025, 04:30:47 pm by thewholeone »
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Re: PCN from Horizon – 42-Min Overstay at Tesco Car Park – Mitigating Circumstances?
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Quote from: thewholeone on May 24, 2025, 04:28:11 pm
Does the driver have reasonable grounds to appeal the PCN based on mitigation?
Yup, but the parking company won't agree...

Quote from: thewholeone on May 24, 2025, 04:28:11 pm
Should the driver first approach Tesco directly to request cancellation, or appeal to Horizon with evidence?
Well, you could, but they'll likely say to 'appeal' to the parking company...  But worth trying in the first instance.

Although, the allowed parking is a not insignificant 3 hours.
« Last Edit: May 24, 2025, 04:40:16 pm by JustLoveCars »
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Re: PCN from Horizon – 42-Min Overstay at Tesco Car Park – Mitigating Circumstances?
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Horizon will not care about “mitigation”.

Tesco will care about losing a customer so you should ask them to cancel.
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Re: PCN from Horizon – 42-Min Overstay at Tesco Car Park – Mitigating Circumstances?
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Why on earth would you not approach Tesco and get them to call their dogs off? Go straight to the highest manager you can find and explain to them the circumstances and prove you were a customer on the day and possibly a long term regular customer who has a choice of supermarkets to shop at, preferably ones where the customers are not unfairly invoiced by an unregulated private raking company.

Plan A, is always the easiest option. If you get any promises that it will be dealt with, make sure you get that in writing.
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  3. PCN from Horizon – 42-Min Overstay at Tesco Car Park – Mitigating Circumstances?