Author Topic: dcbl - final notice of Debt Recovery  (Read 1175 times)

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dcbl - final notice of Debt Recovery
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I have received letter from DCBL notifying me that failure to pay £170 has resulted in them recommending to their client that they start legal action, the cost of which will be added to the debt.

Their client is ParkingEye Limited and the parking ticket is from Oct 2022 and was issued for parking without a ticket in a Marriott Hotel carpark in England.

Some background -
1. The vehicle is a lease car and the lease company is the registered keeper.
2. The vehicle was parked in the carpark with the agreement from the hotel that during our stay the parking was included

It took some time for us to receive the parking ticket from Parking Eye as it went to the lease company first and then was forwarded on to us (along with a fee from lease company for their services).

Representations were made vie email to Parking Eye in Jun 2023 but the reply came back saying the case had already been passed on to DCBL.
Parking Eye did say they had passed on my appeal to DCBL so I waited to hear from them.

I received a demand for payment in Nov 2023 from DCBL and in response I emailed them saying the ticket was given in error and forwarded them my correspondence with Parking Eye.

I heard nothing back from them and assumed the matter was concluded.

The next letter we received was Dec 2024, over a year later, stating it was a Final Demand for payment. 

I phoned them this time to try and explain but was told that no appeal could be made because it had been passed on to them.
Parking eye say they can't do anything because it's been passed to DCBL although DCBL are saying they will recommend their client (presumably Parking Eye) begin legal action.

Is there anything I can do at this time or am I going to have to appear in court to fight this?

Thanks for any advice you can give me.

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Re: dcbl - final notice of Debt Recovery
« Reply #1 on: »
Did you receive a Notice to Hirer in your own name? If so post it up; it's unlikely PE have complied with the requirements. In your communications with PE did you admit that you were the driver?

Re: dcbl - final notice of Debt Recovery
« Reply #2 on: »
dcbl are meaningless debt collectors who have no powers. you can safely ignore them.
you should only look out for letters from
"dcb legal" (not the same as dcbl)
anything that is titled LoC letter of claim and more importantly anything from the court.
Quote from: andy_foster
Mick, you are a very, very bad man

Re: dcbl - final notice of Debt Recovery
« Reply #3 on: »
You probably blew away your best defence by identifying the driver. For future reference, the driver and the Hirer are two separate legal entities and should remain so. The parking company and the lease company have no idea of the drivers identity. As this was a leased vehicle, I can guarantee that the process for passing liability from the Keeper (the lease company) to the Hirer was not followed correctly, meaning that ParkingEye could not have passed liability for the charge from the unknown driver to the known Keeper.

However, if the Hirer has blabbed the drivers identity to ParkingEye, inadvertently or otherwise, then the point is moot.

Your saving grace is that ParkingEye know they are on shaky ground with this charge which is why they have palmed it off to DCBL to try and scare you into paying it. They are hoping you are low-hanging fruit on the gullible tree and will capitulate and pay up out of ignorance and fear.

If you don't pay up, you will eventually receive a Letter of Claim (LoC) from DCB Legal (not DCBL) followed eventually by an N1SDT Claim Form from the CNBC. This is a good thing because it means that as long as the claim is defended, it will ultimately be discontinued and that will be the end of the matter.

For now, as long as you ignore all the useless debt collector threats and follow the advice, you won't be paying a penny. DCBL is not a party to any contract allegedly breached by the driver and so you must ignore their threats. They are powerless to do anything. Use their letters as kindling. Never ever, ever EVER communicate with a powerless debt collector.

FOr now, you wait and tell us when you receive an loC. Eventually, when the claim form arrives, show us the Particulars of Claim (PoC) and make sure that all dates on the form are visible and we will provide instruction on how to submit the Acknowledgement of Service (AoS) and will provide a suitable defence.

I can say with greater than 99.9% certainty that the claim will eventually be discontinued.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: dcbl - final notice of Debt Recovery
« Reply #4 on: »
Thanks for the replies everyone.

Not sure I ever identified the driver i.e. specified a name.  My wife and I both use the vehicle, the lease is in her name and I've been dealing with the correspondence with dcbl and parking eye.  Does that change things?

In the mean time I will ignore until we see something from dcb legal or the court.

thanks again.

Re: dcbl - final notice of Debt Recovery
« Reply #5 on: »
AS long as you are doing everything in the name of the Hirer, it is not a problem if you do all the work. It cannot be in your name if you are not the named Hirer.

Whilst you may not have named the driver, you may have inadvertently given away the drivers identity if you are not careful in any correspondence/appeal. For example, if you put "I did this or that", then you have outed yourself (the named Hirer) as the driver. Whereas if you simply refer to the driver in the third person, nothing is given away, such as "The driver did this and that".
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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