Author Topic: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED  (Read 178 times)

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majikd

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Outline of Case

Key Dates:

·       Alleged Offence: 24/01/2024
·       Money Claim Issue: 05/02/2025
·       Service Date: 10/02/2025
·       Payment Deadline: 24/02/2025
·       Acknowledgment Deadline: 24/02/2025
·       Defence Form Deadline: 10/03/2025

The situation involves two separate alleged parking offences for the same vehicle, at the same location, on the same day. Although the parking spaces were slightly different, they were very close to one another, and the appeals for both PCNs were submitted using the same grounds (insufficient signage).

One appeal was successful, and the other was rejected, which raises questions about the consistency of the decision-making process.

Thank you in advance for any assistance. I am uncertain whether I have valid grounds to defend this claim and would greatly appreciate any guidance.


Potential Grounds for Dispute
 
1.     Inconsistent Ruling for Similar Situations:
The two Penalty Charge Notices (PCNs) in question are nearly identical in circumstances; however, one appeal was upheld while the other was rejected. This suggests an inconsistent application of rules and raises concerns regarding the fairness of the decisions.
 
2.     Signage Prominence and Clarity:
The car park lacked sufficient signage to clearly explain the relevant parking restrictions. The evidence provided by CPM is not located near the parking spot in question and does not demonstrate which areas require permits. This compromises the enforceability of the alleged parking terms.
 
3.     Non-Compliant Notice to Keeper:
The Notice to Keeper did not meet the requirements outlined in Schedule 4 of the Protection of Freedoms Act (POFA) 2012.

I appreciate any advice, especially on whether these grounds are reasonable or if additional arguments should be made to form a solid defence. Or should I be looking to settle?

Supporting Evidence and References

1. PCNs:





2. Appeal Submission used for both PCNs:


Date submitted (both PCNs): 09/02/2024

Ticket number: [ ]
Vehicle registration number: [ ] 


You issued me with a parking ticket on 24.01.2024 but I believe it was unfairly issued. I will not be paying your demand for payment for the following: 

1. There was insufficient signage
The car park in question has no clear signage to explain what the relevant parking restrictions are. This means no contract can be formed with the landowner and all tickets are issued illegally. The evidence you provide is not near the parking spot in question and is not even clear as to which areas require permits.

2. The notice to keeper is incorrect
The Notice to Keeper failed to meet the obligations of Schedule 4 of the POFA Act 2012. 

If you choose to pursue me please be aware that I will not enter into any correspondence and this will be the only letter you will receive from me until you answer the specific points raised in my letter. 

3a. Successful Appeal

CPM acknowledged that my appeal was valid and canceled the PCN.


From: No Reply | UK CPM Ltd <noreply@cpmappeals.co.uk>
Date: Tuesday, 20 February 2024 at 10:23
To: Subject: Online Appeal Notification - PCN: 
[ ] - VRM:  - Appeal Ref: [ ]

Dear Mr Darren Johnson,

Re: Parking Charge Notice [ ]
We write to acknowledge receipt of your recent online appeal against the issuing of a Parking Charge Notice (PCN) to your vehicle.

Please be advised that on this occasion your appeal has been upheld and the above PCN has now been cancelled. We have now removed your details from this PCN. 

UK Car Park Management Ltd
Switchboard: 0345 463 5050
www.uk-cpm.com
Follow us on LinkedIn


3b. Unsuccessful Appeal

CPM rejected my appeal despite similar circumstances. The rejection claimed that my vehicle was parked in contravention due to a lack of a valid permit, yet failed to address the lack of clear signage (see appeal submission). Also the decision was inconsistent with the near identical situations


From: 
No Reply | UK CPM Ltd <noreply@cpmappeals.co.uk>
Date: Tuesday, 20 February 2024 at 08:58
To: 
Subject: Online Appeal Notification - PCN: - VRM:  - Appeal Ref: 

PCN REFERENCE NUMBER: 
DATE OF PARKING EVENT: 24th January 2024
 
PAYMENT DUE DATE: 5th March 2024
TOTAL AMOUNT DUE: £60.00

Dear Mr,
Thank you for your appeal against the above Parking Charge Notice.

At UK CPM we consider all appeals on a case-by-case basis. We take each appeal very seriously and thoroughly investigate any evidence that has been provided. We appreciate your circumstances and understand this is not a situation anyone would like to find themselves in; however, these parking conditions have been put in place to ensure fair usage for all motorists and support the needs of our client. After careful consideration, it is unfortunate that I am writing to you today to advise that on this occasion, your appeal has been unsuccessful.


The decision to uphold your parking charge notice has been made on the following basis.

Whilst we note the comments and reason for appeal, as per our photographic evidence, the vehicle was parked in contravention of the advertised terms and conditions. As the vehicle was parked without a valid permit on display, we can confirm that this PCN has been issued correctly.  

You have now reached the end of our internal appeals procedure and therefore you now have two options; either pay or appeal to the Independent Appeals Service (IAS) - you cannot do both. 
To make payment of the total amount due as shown above, please use one of the following payment options;
  • Online: www.paymyticket.co.uk
  • Telephone: 0345 463 4040 (24hr)
  • Post: Payments & Collections, PO Box 3114, Lancing, BN15 5BR

Alternatively, if you do not agree with your internal appeal outcome and you wish to dispute the matter further, as you have complied with our internal appeals procedure you may use, and we will engage with, the IAS Standard Appeals Service providing you lodge an appeal to them within 21 days of this rejection.

The Independent Appeals Service (www.theIAS.org) provides an Alternative Dispute Resolution scheme for disputes of this type. If you decide to appeal to the IAS, you will need to visit their website and use your PCN reference and corresponding vehicle registration. All PCN's will be uploaded to the IAS website by the end of this working day.

If you appeal this charge further then you will lose the ability to pay at the reduced rate (if applicable). In the event that your IAS appeal is unsuccessful, the full amount for the PCN will then be payable. If you lodge an appeal with the IAS and then subsequently pay the charge prior to that appeal being determined, then the appeal will be withdrawn, and you will not be given a further opportunity to contest the charge.

If you do not wish to dispute the matter further and payment is not received within 28 days of the date of this correspondence then additional charges may be incurred, for which you may be liable. If the charge continues to remain outstanding, the matter may be later referred for litigation in the County Court which could result in a County Court Judgment being made against you; this may impact on your ability to obtain credit in the future.

 UK Car Park Management Ltd
Switchboard: 0345 463 5050
www.uk-cpm.com
Follow us on LinkedIn



4 Photos of Location:


https://maps.app.goo.gl/Cyo56Zbz79NZpUWh6
 





5. Next Steps

I am seeking advice on the following:

  • Whether my grounds for disputing this claim are strong.
  • How to strengthen my defense further if needed.
  • Whether it would be more practical to settle the claim at this stage.

Thank you in advance for any advice or guidance on how best to proceed.

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RichardW

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #1 on: February 09, 2025, 08:27:21 am »
Please post the court claim form. Who is the claimant? Very likely it is defective and the claim will not be pursued as long as you defend it. b789 will provide a defence I expect once you post the form.
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b789

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #2 on: February 09, 2025, 10:44:07 am »
Very easy to defend and will either be struck out or discontinued if you follow the advice. You are correct with your court deadlines except that the deadline for the defence is until 4pm on the final day as long as the clam has been acknowledged.

If you haven't yet acknowledged it, follow the instructions in this linked PDF and then come back with a copy of the N1SDT Claim Form or at least confirm who is acting for UKCPM, most likely DCB Legal but possible, the even ore incompetent Moorside Legal. We must see the Particulars of Claim in order to be able to tweak the defence as necessary.

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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majikd

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #3 on: February 09, 2025, 09:59:14 pm »
Thank you both for your guidance. I will proceed to acknowledge the claim tomorrow. To answer your question, I can confirm that Gladstones Solicitors are acting as the legal representative for this matter.

Please find attached a copy of the N1SDT form for your reference. I appreciate your reassurance that this will be straightforward to defend, and I will certainly follow your advice! For your consideration, I’ve outlined a few additional points below that may be relevant to the defence:

  • The claim makes no reference to the fact that I submitted an appeal or the points I raised during that process. It also omits the fact that I stated I would not engage further unless those points were specifically addressed.
  • I have received notices for additional alleged offences at the same location, relating to later dates. I expect to receive claims for these in due course. I highlight this in case it has any bearing on this defence or potential future defences.

Finally, and I ask this somewhat in jest as I assume not, but is there any basis for a counterclaim? Perhaps for the time wasted dealing with this matter or the inconvenience of sorting through the deluge of letters I’ve received over the past year! Would repeated unsolicited correspondence by post amount to “passive harassment”?!

Thank you again for your assistance—I look forward to your thoughts.



« Last Edit: February 09, 2025, 11:37:47 pm by majikd »

majikd

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #4 on: February 18, 2025, 12:52:01 pm »
To confirm I have now acknowledged the claim so I now have until 10th March to submit the defence. Grateful for advice on how to prepare therefore (ideally I wish to avoid leaving it last minute, which is a bad habit of mine...)

b789

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #5 on: February 18, 2025, 04:59:14 pm »
Here is the defence and link to the draft order and relevant transcripts that go with it. You only need to edit the claimant name (as it appears on the N1SDT Claim Form), your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order. At the end of this post I provide a link to a Word format document that has everything as a single document that you can edit and then export as a single PDF file.

When you're ready you send all the documents as PDF attachments (ideally as a single PDF with the defence, 2 pages, the draft order, 1 page and the transcripts, each about 4 pages as a single PDF document) in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of [claimant]v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

[Claimant]

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant cites the cases of CEL v Chan 2023 [E7GM9W44] and CPMS v Akande 2024 [K0DP5J30], which are persuasive appellate decisions. In these cases, claims were struck out due to identical failures to comply with CPR 16.4(1)(a). Transcripts of these decisions are attached to this Defence.

5. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4.(1)(a). The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Failed to explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

6. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4(1)(a).

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

CEL v Chan Transcript

CPMS v Akande Transcript

Defence, Draft Order and Chan & Akande Transcripts in a single MS Word format. Can also be opened and used by Apple users with Pages.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

majikd

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #6 on: March 10, 2025, 09:16:07 am »
Here is the defence and link to the draft order and relevant transcripts that go with it. You only need to edit the claimant name (as it appears on the N1SDT Claim Form), your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order. At the end of this post I provide a link to a Word format document that has everything as a single document that you can edit and then export as a single PDF file.

When you're ready you send all the documents as PDF attachments (ideally as a single PDF with the defence, 2 pages, the draft order, 1 page and the transcripts, each about 4 pages as a single PDF document) in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of [claimant]v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

[Claimant]

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant cites the cases of CEL v Chan 2023 [E7GM9W44] and CPMS v Akande 2024 [K0DP5J30], which are persuasive appellate decisions. In these cases, claims were struck out due to identical failures to comply with CPR 16.4(1)(a). Transcripts of these decisions are attached to this Defence.

5. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4.(1)(a). The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Failed to explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

6. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4(1)(a).

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

CEL v Chan Transcript

CPMS v Akande Transcript

Defence, Draft Order and Chan & Akande Transcripts in a single MS Word format. Can also be opened and used by Apple users with Pages.
thank you very much. Email sent. Will keep the forum updated

majikd

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #7 on: March 14, 2025, 05:38:45 pm »
I received the following email from the Claimant's solicitors (Gladstones) with a N180 form appended. I am not sure if any action is required so grateful for any advice. Happy to append the form if needed


b789

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #8 on: March 14, 2025, 05:45:01 pm »
Usual male bovine excrement from the incompetents at Gladstones. Mediation has been a mandatory requirement since May 2024. Once you have submitted your own N180 Directions Questionnaire (DQ) you will receive a mediation telephone appointment. This is a complete waste of time but the only mandatory element is to actually "attend" the call. It is not part of the judicial process and no judge or lawyers are involved. You simply off to settle for £0 and it will be over in minutes.

You should check your MCOL history to see when your own N180 DQ form has been sent. You don't have to actually wait for the physical form to arrive in the post. Just follow these instructions and have yours ready to send when you notice that yours is on the way, or you have already received it:

Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

majikd

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Re: CPM Parking PCN – No Permit – Bow, London – MONEY CLAIM ISSUED
« Reply #9 on: March 14, 2025, 06:14:00 pm »
Usual male bovine excrement from the incompetents at Gladstones. Mediation has been a mandatory requirement since May 2024. Once you have submitted your own N180 Directions Questionnaire (DQ) you will receive a mediation telephone appointment. This is a complete waste of time but the only mandatory element is to actually "attend" the call. It is not part of the judicial process and no judge or lawyers are involved. You simply off to settle for £0 and it will be over in minutes.

You should check your MCOL history to see when your own N180 DQ form has been sent. You don't have to actually wait for the physical form to arrive in the post. Just follow these instructions and have yours ready to send when you notice that yours is on the way, or you have already received it:

Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.

Thank you. My N180 has not yet been sent so will keep an eye out and follow per your instructions.