This is a slow process and can take many months because the courts are overwhelmed with cases. Just ignore all offers of a settlement from DCB Legal and they will discontinue before they have to pay a hearing fee if the allocation judge doesn't strike the claim out first.
The defendant has now received (yesterday via post) a "Notice of Allocation to the Small Claims Track (Hearing)" after the district judge has reviewed the statements of case.
The letter goes on to state the claimant must pay a small fee (£27) by 4th April, otherwise it will be struck out. I presume they won't actually pay this and it will be struck out?
As today the defendant has received another email with a new reduced rate of offer to settle for £80 from DCB Legal.
The letter states the defendant needs to submit a statement of witnesses (including themselves) no later than 14 days before the court hearing date. So it looks like they'll have to do this as the deadline for it being struck out and the court date is only 10 days apart - is there anything 'special' they need to prepare/send?
Many thanks for all help as always!