Hi everyone, looking for advice about a Civil Enforcement Ltd PCN / Letter Before Claim for Leen Gate Convenience / QMC area, Nottingham.
NG7 2LX.
The driver was attending a baby hospital appointment and first entered/parked in the first parking area/bay near Leen Gate. They tried for around 10–15 minutes to pay, including trying the machine/app, but the machine/payment system wasn’t working properly. The area/bay also seemed uneven/damaged and it was stressful because of the appointment.
Someone in orange hi-vis nearby said the machines there don’t work and advised using the next parking area the entrance of all those parking areas is same. The driver then moved to the next bay/area, P2 Leen Gate, and paid there. they have proof of that payment.
CEL are now chasing £170. Also moved address so I missed the original letters and only received this at my new address. My V5C/logbook had not been updated straight away, but I have now applied to update it.
Has anyone dealt with CEL at this exact Leen Gate/QMC location where there are different car parks/machines close together? What are the best next steps.
Any guidance would be appreciated.
This is also a known issue:
The money halved the amount he'd saved to pay rent this month
