Hoping someone acknowledges the email and it's not left unseen...
What if they don't acknowledge receipt?
Is it worth putting this in letter form and posting it to their registered address in Office Horton House,
Exchange Flags, Liverpool L2 3PF?
Send the open letter by first-class post to the address for service shown on the claim form or the company’s registered office. Get a free 'Certificate of Posting' from any post office. DO NOT use 'signed for' (recorded delivery). Deemed service is the second business day after posting.
You should also send the following email to the same email address
Subject: Claim [M4GM5R3Q] – Address for service by email / portal access
To: dataprotectionofficer@ce-service.co.uk
Dear Civil Enforcement Limited,
I am the Defendant in Claim [M4GM5R3Q] (issue date 08/09/2025).
Please confirm, for this claim:
• whether you accept service of documents by email, and if so, the specific email address to be treated as the address for service; and/or
• whether you operate a portal for litigation correspondence/uploads (with access details).
If you do not confirm an email address or portal within 7 days, I will continue to serve by first-class post to your address for service only. In any later dispute about service, I will put you to strict proof of posting and reserve the right to rebut any presumption of service with evidence (including returned mail, delivery records and contemporaneous logs of non-receipt).
To avoid unnecessary disputes, if you serve by post, please retain and be ready to produce a Certificate of Posting or equivalent proof, and (as a courtesy) copy the same material to me by email.
Please acknowledge receipt of this message and confirm the position.
Yours faithfully,
[Full name]
[Email] | [Postal address]
Thanks for this, I received a copy of CELs Directions Questionnaire 2 days ago and sent the email to the email address listed on that (legal@ce-service.co.uk)
They still haven't acknowledged receipt...Both the email and the letter were sent and dated Monday 29 Sept 2025. I guess now I must wait...
Also, do I need to fill in a DQ too, and if so, am I ok using the n180 form from the gov.uk website here and I guess emailing it?
https://www.gov.uk/government/publications/form-n180-directions-questionnaire-small-claims-trackHeres the DQ they sent:
https://imgur.com/a/QJTvgMDOr would I just wait for another letter that specifically requests I do so? Thanks.
Search the forum for
N180
and you will find comprehensive instructions.
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.
https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdfHere are the answers to some of the less obvious questions:
• The name of the court is "Civil National Business Centre".
• To be completed by "Your full name" and you are the "Defendant".
• C1: "YES"
• D1: "NO". Reason: "
I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."
• F1: Whichever is your nearest county court. Use this to find it:
https://www.find-court-tribunal.service.gov.uk/search-option• F3: "1".
• Sign the form by simply typing your full name for the signature.
When you have completed the form, attach it to a single email addressed to both dq.cnbc
@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Hello, just an update...
Still no reply from CEL providing the full name of the signatory of the Statement of Truth.
I also filled in the Directions Questionnaire (thanks very much for the help) and I've got a mediation appointment this upcoming Tuesday.
Would appreciate any advice on how I should approach it...
Thanks very much for this. I've searched the forum and it appears most people advise offering £0 at the mediation, saying that it's unlikely the case will go to court.
However, considering that CE is using in-house legal representation, should I take a different course if it's more likely that it does go to court?
I would much rather not pay anything, but I also don't really want this to go to court and experience the added stress.
Would it be wise to prepare to settle?
Why on earth do you think that CEL would agree to “settle” anything? They have gone this far and they are still hoping that you are low-hanging fruit on the gullible tree who is likely to pay out of ignorance and fear.
Please enlighten us as to what you imagine “court” to be?
Once you have done that, we can then explain why you are wrong and can give you the advice that will quash those misconceptions.
Agree x 1
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