Many thanks for that.
I submitted it, and have now received the rejection.
Dear Sir/Madam,
Thank you for your correspondence relating to your Parking Charge.
The Charge was issued and the signage is displayed in compliance with The
Private Parking Sector Single Code of Practice and all relevant laws and
regulations. Clear signs at the entrance of this site and throughout inform
drivers that the maximum stay at this site is 4 hours between 4:30-22:00
with the option to extend with payment up to 6 hours. Please note that
payment for parking is required outside of these times, and it is not
possible to access any part of the premises without passing multiple signs.
Your representations are not considered a mitigating circumstance for
appeal.
In light of this, on this occasion, your representations have been
carefully considered and rejected.
We can confirm that we will hold the Charge at the current rate of Ł100.00 for
a further 14 days from the date of this correspondence. If no payment is
received within this period, and no further appeal to POPLA is made, the
Charge will escalate and further costs may be added.
Please find below the payment options:
Online:
www.groupnexus.co.uk/pcnBy Telephone: Credit/Debit cards via our automated payment line: 0844 371
8784
By Post: Cheques or Postal Orders to: PO Box 1750, Northampton, NN1 9PN
----------
You have now reached the end of our internal appeals procedure. This
correspondence represents our final stance on the matter and we will
therefore not enter into any further correspondence.
CORRESPONDENCE RECEIVED FOLLOWING THE REJECTION OF AN APPEAL WILL NOT
CHANGE THE OUTCOME OR EXTEND THE DATE IN WHICH PAYMENT SHOULD BE MADE.
Although we have now rejected your appeal, you may still have recourse to
appeal to Parking On Private Land Appeals (POPLA), an independent appeals
service. An appeal to POPLA must be made within 28 days of the date of this
correspondence. POPLA will only consider cases on the grounds that the
Parking Charge exceeded the appropriate amount, that the vehicle was not
improperly parked or had been stolen, or that you were otherwise not liable
for the Parking Charge. To appeal to POPLA, please go to their website
http://www.popla.co.uk and follow the instructions. If you would rather
deal with this matter by post, please contact our Appeals Office and we
will send you the necessary paperwork.
Your POPLA reference number is (please note this reference is for use only
when appealing to POPLA): **********
POPLA will not consider any cases where payment has been made. You must pay
the charge or appeal to POPLA, you cannot do both.
By law we are also required to inform you that Ombudsman Services (
www.ombudsman-services.org/) provides an alternative dispute resolution
service that would be competent to deal with your appeal. However, we have
not chosen to participate in their alternative dispute resolution service.
As such should you wish to appeal then you must do so to POPLA, as
explained above.
Yours faithfully,
CP Plus Ltd
