Free Traffic Legal Advice

Hi all,

I have received 2 Notice to keeper from smart parking. 20.06.2025 & 04.07.2025.

Both times I don't believe the vehicle wasn't parked on their land.

More a case of a three point turn at the entrance to the parking, where the public pathway is.

I have received various letters/invoices from debt recovery plus saying legal actions is imminent.

Appreciate if anyone could advise how I should respond.

As I feel the invoices shouldn't have been sent to me, as parking never happened to my knowledge and they haven't provided any proof, solely an image of the vehicle at the entrance exit. 

Both times the image shows the vehicles front from the same camera angle, which would most likely prove the vehicle was being turned on the road in a three point turn, rather than parking on private land.

Appreciate your help.

Thank you.

Honestly don't know.

I don't believe their dates/times.

Photos shows of only entrance/exit.

No photo of the vehicle parked.

Yes, both times dropping the vehicle at the mechanics.

Turning the vehicle around doing a three point turn.

That would seem the only logical option.

Or the traffic system cameras, time and date aren't working efficiently.

To confirm mostly likely only the front half of the vehicle will have gone onto the private road.

I don't believe the whole vehicle, as the vehicle will have mostly likely been doing a three turn on Hawthorn Avenue.

The second NtK is not PoFA compliant as it was not given within the relevant period. The first one was only just and I would put them to strict proof that it was posted in time and via a first class service that guarantees a 1-2 working day delivery service. The will not have done so and will not have a proof of posting to be able to rebut a presumption of delivery within the 'relevant period'.

As you have not responded to either of these Notices to Keeper (NtK), there is little point trying to appeal them now. You can safely ignore any debt recovery letters. Debt collectors are powerless to actually do anything except to to. try and intimidate the low-hanging fruit on the gullible tree to pay up out of ignorance and fear.

Come back when you receive a Letter of Claim (LoC) which will be issued by DCB Legal (not DCBL). If you follow the advice, you won't be paying a penny to (not so) Smart Parking.