Free Traffic Legal Advice

Hi all,

Looking for advice on a private parking charge issued by Euro Parking Services at Capability Green, Luton (PCN Ref: 3096440).

Facts of the Case

Date of incident: 09/07/2025
Location: Capability Green, Luton (outside TLS Contact Centre)
Vehicle stopped for just over 4 minutes near the entrance after turning right into the junction.
Engine was running, vehicle occupied (wife and child inside).
The driver briefly left the vehicle to confirm whether this was the correct TLS building (no external sign for TLS visible).
The driver’s child is severely autistic, non-verbal, and a Blue Badge holder. The Blue Badge was displayed during the stop.
Once the TLS staff confirmed, the vehicle was immediately moved into the Regus car park and remained there lawfully from 12:20–14:00 (receipt held).

PCN & Appeals

PCN issued by Euro Parking for “parking in a restricted zone.”
Appeal to Euro Parking → rejected.
Appeal to IAS → dismissed. IAS stated signage was sufficient, and that stopping still counts as parking. They dismissed the Blue Badge / Equality Act arguments on the basis the scheme does not apply on private land.
Euro Parking has refused to reinstate the £60 discounted rate and is demanding £100.

Grounds for Contesting

- Stopping vs. Parking: The vehicle was not parked, only briefly stopped with occupants inside.
- Disability Needs: The stop was directly linked to the needs of a disabled child. Equality Act 2010 requires reasonable adjustments.
- Poor Signage: Signage warning of restrictions is very small and positioned to the far right at the turn, not visible to a driver focusing on oncoming traffic.
- Good Faith: Vehicle was promptly moved to authorised, paid parking (Regus).

Current Position

- £100 charge demanded.
- Debt collection threats likely if unpaid.

Driver is considering options:
- Pay £100 to close it,
- Wait to see if a Letter Before Claim / court action is issued,
- Escalate complaint to Capability Green estate management / landowner.

Evidence Available

PCN scan. (attached)
https://imgur.com/a/wnp3MHK

Images from PCN (attached)
https://imgur.com/a/wnp3MHK

Photos of signage (small and poorly placed)- (attached)
https://imgur.com/a/wnp3MHK


TLS biometric appointment confirmation.
Regus parking receipt.
Blue Badge copy.
Euro Parking and IAS correspondence.

Questions for members:

Is this a defendable case if Euro Parking proceeds to court?
Should the driver continue to press the landowner/estate management to intervene?
Best approach to debt collectors and preparing for any possible Letter Before Claim?

Thanks in advance.

Hello,

Thanks for your detailed response, it is highly appreciated. I fear I may have inadvertently revealed the driver's identity in my appeal to Euro Parking Services and subsequently to the IAS. Attaching both replies below.

https://imgur.com/a/6NZjH18

Would I still be able to challenge this further in your opinion or should I pay this off? I am also not sure who to reach out to from Capability Green estate management, as they do not seem to have an email. I can email TLS, though, like you suggested, but they may just say it is outside their remit. Further advice would be much appreciated!