Hi all,
I’m looking for advice regarding a private parking charge from National Parking Management (NPM).
Here are my pictures from their "evidence" as well as the Notice to Keeper Parking Charge:
Notice to Keeper and stills from cameraI’ve read the forum guide and have also reviewed an existing FTLA thread relating to the same location, which appears very similar to my own case:
https://www.ftla.uk/private-parking-tickets/13-15-woodgrange-road-e7-vehicle-not-pre-authorised-(no-e-permit)/30/Background
Parking company: National Parking Management (NPM)
Location: Woodgrange Road, 13–15, London E7
Alleged contravention: Vehicle not pre-authorised (no e-permit)
Contravention date: 23 December 2025
Alleged time on site: 21:08:18 to 21:11:01 (approximately 2 minutes 43 seconds)
Notice received: Postal Notice to Keeper
Date of sending: 30 December 2025
Amount demanded: £100 (£60 if paid within 14 days)
I am the registered keeper of the vehicle.
I am not identifying the driver.
Short duration / CCTV stills
The Notice to Keeper relies on CCTV still images. These images show the driver exiting the vehicle and then returning to it within approximately 2.5 minutes, after which the vehicle leaves the site.
I cannot say with certainty what the driver was doing during that brief period. It may have been to check signage, or it may not – I simply do not know and do not wish to speculate. The only fact I can state is that the vehicle was on site for less than 3 minutes before leaving.
Signage
From what I have seen, signage at this location refers to vehicles needing to be registered with a valid NPM e-permit. I have not yet fully assessed the signage or whether it clearly explains how a driver could obtain such a permit. I will try to obtain photos of the signage and add a Google Street View link if helpful.
Current position
No appeal has yet been submitted
I have not contacted NPM beyond receipt of the Notice to Keeper
I have not yet assessed whether the Notice to Keeper fully complies with Schedule 4 of the Protection of Freedoms Act 2012
Advice sought
I would welcome guidance on:
Whether the recommended next step is to submit a simple keeper appeal to NPM
Whether, given NPM are IPC members, there is any value in using the IAS, or whether it is better avoided
Whether any obvious issues stand out at this stage, particularly given the very short duration alleged
I have uploaded fully redacted copies of the Notice to Keeper (all pages) showing dates and times only:
https://ibb.co/album/20rrBXThanks in advance for any advice.
Given this appears to be the same location and very similar circumstances, I’d welcome any views from b789 or DWMB2 if they have time.