3. not paying for fuel
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Author Topic: not paying for fuel  (Read 749 times)

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Re: not paying for fuel
« Reply #30 on: »
Quote from: Dave Green on January 12, 2026, 03:21:20 am
Quote from: Southpaw82 on January 11, 2026, 06:38:54 pm
Quote from: The Slithy Tove on January 11, 2026, 04:09:16 pm
And you can't transfer a debt without both parties (Morrisons and Pay My Fuel) contacting the alleged debtor stating this
Are you sure?
The Slithy Toad is partly correct.
As are you.
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Re: not paying for fuel
« Reply #31 on: »
I've just noticed too, that on the letter it says that if i don't "settle the debt within 14 days, the case will be escalated to the next process and issued to a third party for debt collector which may lead to court proceedings"
(the grammar is _terrible_ isn't it?)

but anyway, my question is: do i have 14 days from the date of the letter or when it was served (almost a week later)?

and what do you guys think of this thing about being passed onto a third party?  i thought these guys _were_ the third party?
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Re: not paying for fuel
« Reply #32 on: »
Is that a serious question?

The letter appears to be at least 90% bluff and bluster.

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Re: not paying for fuel
« Reply #33 on: »
Quote from: lateman on January 12, 2026, 09:35:35 am
... the case will be escalated to the next process and issued to a third party for debt collector which may lead to court proceedings"

but anyway, my question is: do i have 14 days from the date of the letter or when it was served (almost a week later)?
A debt collector has even less ability to do anything than PMF. Don't worry about that particular threat, and you can safely ignore anything a third party debt collector sends you. That's all they can do: send letters with ever more red ink and block capitals.
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Re: not paying for fuel
« Reply #34 on: »
PayMyFuel letter is addressed to OP as the the Registered Keeper. It appears the OP in this case is also in the photograph as the driver but I am wondering what if PayMyFuel photographs did not evidence who was driving? Private Parking Companies have, in principle at least, the ability to shift the liability from the driver to the to the registered keeper in some circumstances but does any simlar right exist in non-payment of fuel cases like this?

The FAQs on their website include this statement but they give no indication of the legal basis for it:

"It wasn’t me that filled up, it was a family member, friend etc.
As the registered keeper, you are liable for any fines unless the party responsible volunteers to take responsibility for the case."
« Last Edit: January 12, 2026, 03:06:20 pm by PallasAthena »
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Re: not paying for fuel
« Reply #35 on: »
That statement appears to be about as accurate as their claim to be able to issue fines in the first place.
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Re: not paying for fuel
« Reply #36 on: »
Quote
It wasn’t me that filled up, it was a family member, friend etc.
As the registered keeper, you are liable for any fines unless the party responsible volunteers to take responsibility for the case."

Their FAQs also says this:

"The car doesn’t belong to me I sold it

The information from DVLA still shows you as the registered keeper at the date of event, unless you can provide evidence that this is not the case the liability still lies with you"

The way these people operate is disgraceful. They are citing provisions in criminal law relating to VED and properly framed provisions to transfer responsibility to RKs so as to chase debts.



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Re: not paying for fuel
« Reply #37 on: »
I refer the learned gentleman to my previous answer.

However, I am struggling to see how going through the letter piecemeal and posting up every clearly bollox claim or statement as a new post assists the OP.

If anyone wants to go through the fishing net and pick holes in it for funsies, feel free to start a thread in the Flame Pit. You don't have to call it "Steaming pile of utter bollox letter from PayMyFuel", but it might help others to know what to expect.
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Re: not paying for fuel
« Reply #38 on: »
i know that letter is a shambles, but to be honest, I'm not totally confident that they wouldn't be able to successfully sue me in court for the "penalty" charge.  i can't afford representation, and i don't know where to look for the legislation that relates to this, and if i did, I'm not confident I'd understand it well enough to defend myself.

my wife called to see the manager for me today because i was working all day.  he wouldn't give her a crime number, and talked all sorts of bs (my favourite was when he told her that against company policy, i drew fuel and drove off with my driver door open!  you can see from the cctv still they provided that it's obviously closed!).  he definitely sounded like he was just getting to bully us into paying, and that I'd have to pay PMF, not the fuel station.

i called MFG, and the guy i spoke to said that he'd open an investigation, but they couldn't guarantee that PMF wouldn't chase me for the "fine".

is it worth me filing a police report?

and, with all the other stresses I'm under at the present moment, with only until Friday before 14 days from the issue of the letter, I'm thinking i might just begrudgingly, and under protest, pay the extortion.    it goes against every fibre of my being, but i can't really afford things going wrong, escalating, and i end up losing anyway =$

but whatever i do, i want to thank every one of you wholeheartedly for your replies and contributions
« Last Edit: January 12, 2026, 09:37:57 pm by lateman »
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Re: not paying for fuel
« Reply #39 on: »
There is no legislation that allows them to issue a fine or penalty. You would be looking for a very, very long time if you tried to find it.
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Re: not paying for fuel
« Reply #40 on: »
Quote from: lateman on January 12, 2026, 09:35:33 pm
is it worth me filing a police report?

No. Why would you want to do that?

Who would you report? Yourself? But no crime has been committed according to your explanation in post #1 of what happened. It was an accidental mistake and you had not intended to drive off without paying - "due to stresses and tiredness, I am probably guilty of the offence and feel pretty embarrassed to say the least, as this is something I would never do intentionally".

See andy-foster's advice in Reply #17.

And you have offered to pay for the unpaid petrol both in the Morrisons store and (twice) in the garage.
« Last Edit: January 13, 2026, 11:54:11 am by PallasAthena »
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Re: not paying for fuel
« Reply #41 on: »
Quote from: andy_foster on January 13, 2026, 09:53:44 am
There is no legislation that allows them to issue a fine or penalty. You would be looking for a very, very long time if you tried to find it.

you're certain of this?  they wouldn't be able to successfully sue me in court for a penalty if i paid the £24.24 for the diesel?

though also, I've had a reply from MFG.   it seems that they won't take payments and i have to deal with PMF.

(here is the email i received:
'Thank you for contacting Motor Fuel Group.

We sincerely apologise for any inconvenience this situation may have caused.

We would like to inform you that your case has now been referred to the Pay My Fuel team. As the site team is unfortunately unable to process fuel payments directly, we kindly recommend reaching out to Pay My Fuel directly. Their contact details should be available on the letter you received, as they are now handling the matter on the site team’s behalf.

We truly appreciate your patience and understanding while this is being resolved, and we hope for a swift resolution to your concern.

Kind regards")


I'm willing to pay a small admin charge on top of the fuel i owe, but £50 is way over the top.   and visiting paymyfuel.com it seems i can't pay anything other than £74.24


has anyone got any suggestions as to what i can do please?
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Re: not paying for fuel
« Reply #42 on: »
Quote from: lateman on January 14, 2026, 09:22:34 pm
Quote from: andy_foster on January 13, 2026, 09:53:44 am
There is no legislation that allows them to issue a fine or penalty. You would be looking for a very, very long time if you tried to find it.

you're certain of this?  they wouldn't be able to successfully sue me in court for a penalty if i paid the £24.24 for the diesel?

That’s not what Andy said.
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  3. not paying for fuel