Bt openreach recently changed a pole opposite my house. they disconnected all the overhead cables a wound them up to each property.
on re attaching them the very careful and conscientious workmen draped the both mine and my neighbours cables across the roof screen pillars and bonnet of my car and proceeded to untangle them from a distance. thus damaging the paintwork.
not content with that they caught the cable on my security camera (which had been recording all this) and wrenched it off the wall breaking it.
i report report damage.
claim form is sent from claim handlers "Keoghs".
completed and returned 22nd Feb
since then they have ignored all attempts to get an update or ack receipt.
in the event I might issue a CC claim, would I address it to Keoghs, Openreach or BT?
thoughts please.
