Interesting chat on Politics East Midlands this morning with the Derby North MP, Catharine Atkinson talking about a new Code of Practice.
It would be better if they went in better prepared knowing more about this 5 minute penalty than simply saying, "It is plain wrong". They should be able to make the point that it is not legally enforceable under the relevant Consumer Act. That then gets the message out to the populous that this is unlawful and fear not.
When will they get a grip on this? Are the courts still overrun with these types of cases? I guess so.