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Messages - Pringles

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I am posting on behalf of a family member who is not computer savvy.

Family member has a Blue Badge which they thought automatically entitled them to an exemption from the congestion charge

however, they recently received a

'Congestion Charging  - Order For Recovery of unpaid Penalty Charge' letter

The total amount demanded is £280

They are adamant that this is the first letter they have received regarding the Congestion Charge.

Looking online it appears that they should have applied for the exemption on TFL's Website. They incorrectly assumed that as the blue badge was registered to their vehicle. They thought, they would automatically get an exemption.

I am after advice on what we can do now/ what is the best way to deal with this situation?

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I also understand that given their circumstances of (i.e. being a full time carer) they could possibly ask for leniency on grounds of 'exceptional hardship'.

To go down this ground, would a letter from the care receiver be enough. Or would they need to provide additional documents such as proof of Attendance Allowance, bank statements etc

Would this need to be submitted in advance or could they just turn up to the hearing with their evidence?
Exceptional hardship is indeed the term, and that it is hardship to others carries more weight than hardship to the 'criminal'.

Anything to show that the hardship is genuine, they would probably be advised to take that evidence but only share it if questioned, they will be giving verbal evidence under oath (so no telling porkies) and usually a court won't ask for every element to be proven.  No need for a suite, just clean and relatively smart to show they are taking it seriously, we aren't in the 1980's anymore!

No need to present anything in advance, the court is aiming to achieve Justice so while they will want to ask some pertinent questions no-one will set out to trip them up on admin type issues.
Thank you.

This is precisely what I was after. Just some general advice I could pass on.

Suit is not required. Dress smart, but not over the top.

In case it is required, have evidence ready and in order.

Thanks again.



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Yes, they have point on their licence already.

I was after some general advice I could pass on when someone is preparing for court.

I have already advised that they should show up an hour early, wear a suit and be remorseful.

Is there anything else they should do?

I also understand that given their circumstances of (i.e. being a full time carer) they could possibly ask for leniency on grounds of 'exceptional hardship'.

To go down this ground, would a letter from the care receiver be enough. Or would they need to provide additional documents such as proof of Attendance Allowance, bank statements etc

Would this need to be submitted in advance or could they just turn up to the hearing with their evidence?

4
I am trying to help a Family member who has been summoned to court regarding driving disqualification

Family member provides full time care and assistance for a family member who has mobility issues.

They used the family members vehicle to purchase food but they were stopped by the policy and the vehicle was seized because they were not on the insurance policy.


I am after advice on how best they can prepare for the court?

Do they need to bring anything with them to court?

Disqualification would be disastrous as it would be incredibly difficult to provide care, food, medication and assistance to immobile individual.

If it helps, the immobile individual has a Blue Badge, they receive Attendance Allowance and the family member is in receipt of Carer's Allowance.

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