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« on: May 08, 2025, 11:24:39 pm »
Tried ringing the call centre on Wednesday, went from 59 to 0 in about 55mins, got connected but then they disconnected me, tried again and the same happened.
So went to the court, despite the answering machine stating they were open from 9am/5pm or thereabouts they are not open at all, 5 staff at the doors close to the scanner ‘ sorry, since ‘covid’ blah blah, not open, but I could take a form and book an appointment, no thanks, but what an utter waste of time the court service appears to be, how does anything get done?
So, today Thursday I tried calling the central call centre again, first time took 45 mins, disconnected after about 1 minute of speaking to whomever, I tried again and 1 hour later I was connected and stayed connected.
I asked if the other side had paid the trial fee, but all the call centre could see on the system was that the case had been discontinued, they couldn’t tell me by who or what but it had been discontinued on the 6th of May?
Apparently they won’t know any more until the local court update the system with whatever order it is, which when pressed said, ‘anything up to 14 weeks’ before I get something through?
Todate I have not received anything from the claimant re discontinuation.
I asked the call centre staff re claiming for costs, he had a look and came back with ‘ You need to make a counter claim’. at which point I realised I wasn’t going to be getting anywhere with them so terminated the call.
In Notice of Trial date, it states:
Unless the claimant does by 2pm on 7th May 2025 pay to the court the trial fee of £27 or file a properly completed application (ie one which provides all the required information in the manner requested) for help with fees , the then claim will be struck out with effect from 7th May 2025 without further order and, unless the court orders otherwise, you will also be liable for the costs which the defendant has incurred.
I haven’t received anything from the other party re discontinuation, so would it be feasible to attempt to claim for the costs? I have no idea as to what amount would be reasonable, I’ve spent an amount of time on it etc
Nothing was ever received from the Judge re my letters requesting ‘judicial intervention’. either.
Regardless of the outcome of the costs, I’ll be donating £25 to help here with the hosting fees, it’s the very least I can do.
It should never have gotten to this point, the claimant are nothing but chancers, bullying people in the hope that they give in and pay up, money that they (claimant) were never entitled to in the first place in many cases, mine included.
I’ll update as and when anything shows
and finally thankyou to you b789, your predicted their every move, your advice was 100% spot on, I can only thank-you for your time, it has been very much appreciated throughout, Thankyou!
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