Free Traffic Legal Advice

Thank you for all the responses, The letter I have attached was the first letter they received about the fine. It may have been sent to the old address however it was never given to them.

Should we amend the defense to include specifics about why we do not think we should pay for the fine? As it doesn't say in it that the driver did pay for the parking session, that they have supporting evidence, that there has been unreasonable delay in pursuing the matter, and that any loss suffered by the parking operator would, in any case, be nil or negligible.

Thanks very much in advance for another response

Thanks very much for the response. I assume that he NTK is the first letter I got from them? I have attached this along with the back page and also the ticket i got from the machine, you cant see info on back without certian ligt and still i can not make out the info - I have attached pictures that show what sort of shine you can see on the ticket.

Would this defense need to be altered at all?

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In March 2022 the driver parked at a Parkingeye car park and paid for parking, the driver was issued a ticket from the machine onsite - which didn't have ink In as the ticket is not clear however when looking at it in certain lights you can see an light imprint of my car reg and the date, no other details.

The original PCN was sent to the drivers old address and it wasn't until July 2022 the driver had been given post from old address and the driver emailed parking eye on 25th July 2022 to give them the new address and said that they dispute the claim as they paid for the car park on the evening. the driver paid the amount that was displayed on the app on the ticket machine that night.

They responded via email in Aug 2022 with an auto response which said they note the reply to their letter before claim and they have reviewed the correspondence and their position is that the parking charge remains due.

the driver then responded via email on 31st August 2022 to say that they were informed by the machine an amount which was paid for exchange of parking, they paid this amount and received a ticket. They asked them to confirm the amount that was paid and what amount was owed. They said if they let know the difference in the amount they would pay this.

The driver then received a letter from DCBL 14th Nov 2022 to which an email reply was sent to say that they acknowledge the letter and no payment would be made as they dispute the parking charge.

Then received nothing until 7th October 2024 when another letter came from DCBL. They responded to this letter via email and said they had not heard back from them since August 2022 and they acknowledge the letter and referred them to the last correspondence.

Another letter from DCBL dated 6th Dec 2024 and again the driver replied on 18th Dec via email with an acknowledgement and asked them to refer to the last correspondence.

On the 2nd April 2025 the driver have been sent a Money claim form from Parking eye through DCB Legal for the CNBS. they have today (15th April) submitted an AOS saying they intend to defend all of this claim.

They now need to submit a defence... which is where we would ask for help please..... They have been doing a lot of research online and come across the templates of a draft order and two transcripts along with a template however a concern is that as it is a generic template it doesn't get some points across which are:
the driver did pay for the parking session, that they have supporting evidence, that there has been unreasonable delay in pursuing the matter, and that any loss suffered by the parking operator would, in any case, be nil or negligible.

Please could anyone give any advice as to what to send as the defense? Thank you!

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