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The Flame Pit / Re: Advice on collision with Virgin Media/O2 van in private car park
« on: November 28, 2025, 05:56:54 pm »
All the stuff about visitor permits and reporting to management is a load of petty guff and entirely irrelevant as far as a collision is concerned.
Why submit (and pay for) a V888 form where you could simply contact the company whose name is plastered all over the van? I'm sure they will be interested if one of their vehicles was in a collision, especially if the driver never reported it. Don't go in all confrontational and hurling accusations about the driver. Just start by reporting that one of their vans has collided with your car, and the driver would not provide details, hence you contacting them. Only once that channel is established should you start any complaint about behaviour.
And, as mentioned, just let your insurer deal with it.
If your car was parked at the time, then liability is pretty obvious, especially if you have video. It should come back as a no fault claim, and you can claim any excess you incur from the other party.
Why submit (and pay for) a V888 form where you could simply contact the company whose name is plastered all over the van? I'm sure they will be interested if one of their vehicles was in a collision, especially if the driver never reported it. Don't go in all confrontational and hurling accusations about the driver. Just start by reporting that one of their vans has collided with your car, and the driver would not provide details, hence you contacting them. Only once that channel is established should you start any complaint about behaviour.
And, as mentioned, just let your insurer deal with it.
If your car was parked at the time, then liability is pretty obvious, especially if you have video. It should come back as a no fault claim, and you can claim any excess you incur from the other party.