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Private parking tickets / Re: Home Bargains Cannon Ln, Tonbridge TN9 1PQ - PCN from Group Nexus / CP PLUS
« on: October 10, 2026, 02:58:07 pm »
The disabilty act doesnt give disabled people carte blanche to ignore the rules on a private car park. In this scenario its about ensuring the car park set up doesnt disadvantage disabled people. An example would be a pay on exit car park with a ten minute grace period where the payment machines were some distance from the disabled bays. Expecting a person with restricted mobility to get back to their car, get into the car and leave within the 10 minutes could easily be seen as not complying with the act.
It might also have been considered reasonable if the people in question had spoken to the staff in one of the stores explaining the situation and requesting a time extension, refusal then may well have been unreasonable. Its not the largest of retail parks, 3 hours seems pretty reasonable unless staff had been made aware of the requirement for additional time. I imagine many blue badge holders would be out of that car park in well under 3 hours. If you are going to use the disability act as a defence you will need to explain why 3 hours wasnt enough time given the specific circumstances and why Group Nexus have acted unreasonably.
It might also have been considered reasonable if the people in question had spoken to the staff in one of the stores explaining the situation and requesting a time extension, refusal then may well have been unreasonable. Its not the largest of retail parks, 3 hours seems pretty reasonable unless staff had been made aware of the requirement for additional time. I imagine many blue badge holders would be out of that car park in well under 3 hours. If you are going to use the disability act as a defence you will need to explain why 3 hours wasnt enough time given the specific circumstances and why Group Nexus have acted unreasonably.