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Messages - DavidJP

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1
Dear Folks,

I've now had a formal rejection from ParkingEye. Seems pretty standard but have been provided a POPLA code.

Would you be able to critique my POPLA appeal, please?

Thank you!

Dear POPLA Assessor,

I am the registered keeper of the vehicle referenced in the Parking Charge Notice (PCN) issued by ParkingEye Ltd on 12 August 2024 at VHK, Southall car park. I am appealing this charge on the following grounds:

1. Failure to Comply with Schedule 4, Paragraph 9(2)(e)(i) of the Protection of Freedoms Act 2012 (PoFA)
The Notice to Keeper (NtK) fails to comply with the mandatory wording requirements as outlined in PoFA 2012. Specifically:

Lack of an Explicit "Invitation to Pay": Schedule 4, Paragraph 9(2)(e)(i) of PoFA requires the NtK to explicitly invite the keeper to pay the unpaid parking charge. The NtK issued by ParkingEye does not contain such an invitation in clear terms. The wording is insufficient and ambiguous, failing to convey a direct obligation for the keeper to pay. As PoFA demands strict compliance, this failure invalidates the NtK and prevents the transfer of liability from the driver to me, the registered keeper.

2. Insufficient Identification of "Relevant Land" as per Schedule 4, Paragraph 9(2)(a) of PoFA
The NtK does not properly identify the “relevant land” on which the alleged contravention occurred. The vague reference to “VHK, Southall” fails to provide an adequate and specific description of the location. The requirement under PoFA is to specify the land clearly so that the registered keeper can identify where the vehicle was parked. Without a full address or postcode, this NtK is non-compliant with Schedule 4, Paragraph 9(2)(a) of PoFA, and therefore, ParkingEye cannot hold me, the registered keeper, liable.

3. Breach of BPA Code of Practice – Inadequate Signage
The British Parking Association (BPA) Code of Practice requires that all parking terms and conditions be clearly displayed on signage throughout the site. This includes the charge amount and the conditions for parking. The signage at [VHK, Southall car park] is inadequate for the following reasons:

Insufficient Visibility: The signs are not clearly visible upon entering or throughout the car park. They are poorly positioned, and the font is too small to be easily read, particularly in the hours of reduced visibility (e.g., at 19:50, when the alleged contravention occurred).

Lack of Clarity: The terms and conditions, including the consequences of non-compliance, are not prominently displayed in a clear and concise manner as required by the BPA Code of Practice.
This lack of adequate signage makes it impossible for a driver to be fully aware of the contractual obligations they are entering into, which undermines the legitimacy of the parking charge.

4. No Evidence of Landowner Authority
ParkingEye has not provided evidence that they have the authority from the landowner to issue and enforce parking charges at this site. The BPA Code of Practice (Section 7) requires that ParkingEye have a written contract with the landowner, granting them the authority to operate on the land and pursue parking charges. I request ParkingEye provide an unredacted copy of their contract with the landowner, demonstrating their authority. If they cannot provide this, the charge is invalid.

5. The Charge is Not a Genuine Pre-Estimate of Loss
The amount demanded, Ł100, does not represent a genuine pre-estimate of the loss incurred by the landowner. The car park is free, and the charge is purely punitive. This contravenes the principles established in previous cases, where only genuine pre-estimates of loss can justify such charges. ParkingEye must justify the charge amount with a breakdown of actual losses caused by the alleged contravention.

Conclusion
The NtK issued by ParkingEye is non-compliant with PoFA 2012 on multiple counts, and the signage at the site is inadequate, breaching the BPA Code of Practice. Furthermore, the legitimacy of ParkingEye’s authority to issue charges is in question, and the amount charged is not a genuine pre-estimate of loss. For these reasons, I request that POPLA upholds my appeal and cancels this Parking Charge Notice.

Thank you for your consideration.

Yours faithfully,

2
Hi All,

Just bumping this to the top - any idea on whether I should respond?

Thanks in advance

3
Hi All,

I received the following from Parking Eye - but its just a request to provide more info. I am assuming its best not to reply and let the appeal play out?

See imgur link here :
https://imgur.com/UxiVGhh

4
In addition to PoFA 9(2)(e)(i) there is also a failure of paragraph 3 because they have not clearly defined the “relevant land”. This leads to a failure of PoFA 9(2)(a).

However, do not hang your hat on those technical arguments. They would only have a chance of working as long as the appeal is made by the keeper and the drivers identity is not divulged. PE would reject any appeal in those points anyway but the point would be to get a POPLA code and appeal to them.

I have no idea where “VHK, Southall” is. Relevant land should be identifiable with an actual address and post code. They have not provided either, hence the “relevant land” argument. Check out the BPA Code of Practice (CoP) for what it says about it.


In addition to PoFA 9(2)(e)(i) there is also a failure of paragraph 3 because they have not clearly defined the “relevant land”. This leads to a failure of PoFA 9(2)(a).

However, do not hang your hat on those technical arguments. They would only have a chance of working as long as the appeal is made by the keeper and the drivers identity is not divulged. PE would reject any appeal in those points anyway but the point would be to get a POPLA code and appeal to them.

I have no idea where “VHK, Southall” is. Relevant land should be identifiable with an actual address and post code. They have not provided either, hence the “relevant land” argument. Check out the BPA Code of Practice (CoP) for what it says about it.

Many thanks both - what do you think of my draft in my previous post? Thanking you in advance.

5
Many thanks all, please find my appeal wording below. Grateful for feedback

Quote
I am writing to formally challenge the Parking Charge Notice (PCN) referenced above, issued to vehicle registration number XXXXX. As the registered keeper of the vehicle, I dispute this PCN on the following grounds:

1. Non-Compliance with Schedule 4, Paragraph 9(2)(e)(i) of the Protection of Freedoms Act 2012

The Notice to Keeper (NtK) fails to comply with the strict requirements of Schedule 4, Paragraph 9(2)(e)(i) of the Protection of Freedoms Act (PoFA) 2012. Specifically, the NtK does not include a clear and explicit "invitation to pay" the unpaid parking charge. The Act requires this invitation to be clearly stated, without reliance on implication or indirect language.This omission renders the NtK non-compliant with the legal requirements, and as a result, you are unable to transfer liability for the alleged parking charge to me, the registered keeper.

2. Failure to Identify the Relevant Land (Schedule 4, Paragraph 9(2)(a) of PoFA 2012)

Additionally, the NtK fails to clearly define the "relevant land" on which the vehicle was allegedly parked. The location stated as "VHK, Southall" is insufficiently specific and does not provide an adequate address or postcode, making it impossible to identify the precise location of the alleged contravention. This failure to accurately specify the relevant land is a breach of Schedule 4, Paragraph 9(2)(a) of PoFA 2012.

3. Non-Compliance with BPA Code of Practice.

Furthermore, the British Parking Association (BPA) Code of Practice requires that the NtK clearly specifies the location where the alleged contravention occurred.

The vague description provided in this instance does not meet the BPA’s standards for clarity and transparency, further invalidating this PCN. Given the above points, the PCN issued is not compliant with the requirements set out in PoFA 2012.

Consequently, I request that this parking charge be cancelled immediately.

6
I've removed those images, you need to redact your VRM and the parking charge reference number.

Thank you - now edited with redacted images.

7
The driver of this vehicle failed to pay for parking. It was an absent minded mistake that has resulted in a PCN.

Can we rely on POFA 2012 (Schedule 4, Paragraph 9(2)(e)(i)) for an appeal? I understand PE are notorious for rejecting appeals.

Many thanks in advance.




8
Here is The Borough of Slough Off-Street Parking Places (Consolidation) Order 2017.

Here is a revised draft:

Dear Slough Borough Council,

I'd like to challenge the PCN on the basis that the contravention did not occur.

The PCN issued states the contravention as "Parked in a car park without clearly displaying a valid pay and display ticket or voucher or parking clock", however this car park has cashless parking and the contravention is therefore meaningless, I refer you to LINK1

In the circumstances a contravention that might have been alleged could have been "Parked without payment of the parking charge," which is fundamentally different from the one cited in the PCN.

In light of the above the penalty charge must be cancelled.

Yours faithfully,


I will PM you a link to put in the representation, it will redirect to Lydia Russo v Plymouth City Council (PL00004-2401, 12 March 2024) but if you give them the link I'll PM you, we can use the click count to confirm whether they've looked at it or not (obviously do not click on that link yourself as we want the click count to remain at zero). If they don't click on it, we can then prove they've failed to consider all of the evidence. If they say in the rejection that they've considered all the evidence, we've got them for lying as well.

Make sure to send the representation online via the council website and keep a screenshot of the confirmation page.

Regrettably I have received a notice of rejection from 19th June. Unfortunately it was stuck in my junk/spam folder. Grateful for any further advice. Interesting to see their claim of being unable to see the link we provided.


9
Thank you.

Rather frustratingly there is no electronic log on their website when I log into see my PCN!

Do I need to wait now to dispute? I'm tempted to call them and ask them where their response to my appeal is.

10
Unfortunately, I have been issued a charge certificate - despite not being given an indication on the outcome of my appeal.

Grateful for any advice - should I dispute or pay? I'm really annoyed that they never bothered to tell me the outcome of the appeal.






11
Hello,

Just wondering if there was a view on my draft appeal? Thank you in advance.

12
Photos aren't mandatory but in any event the council's online photo evidence shows the car park noticeboard with clear Ts and Cs. The adjudicator would need to reassure themselves that the car was indeed in the stated car park (because the car and sign aren't together in the same shot) and then on this point the council's case would IMO be proved.

However, there's no reference to paying by phone on the noticeboard whereas online states the following:

The Grove Car Park

Pay and display (coins or cards accepted) or cashless parking using RingGo


If this is correct then IMO the contravention is incorrect because display is not a mandatory condition, simply an option. The grounds which cover P&D and cashless parking are:

Parked without payment of the parking charge

Many thanks - what is the view on the following appeal draft?

Dear Sir/Madam,

I'd like to challenge the PCN on the basis that the contravention did not occur.

The PCN issued states the contravention as "Parked in a car park without clearly displaying a valid pay and display ticket or voucher or parking clock." However, according to the online information provided by Slough Borough Council, The Grove Car Park allows for both pay and display (using coins or cards) and cashless parking via the RingGo service.

The car park noticeboard, as shown in the council's online photo evidence, does not mention the option to pay by phone, whereas the online information clearly states:

**The Grove Car Park**

- Pay and display (coins or cards accepted)
- Cashless parking using RingGo

Since the car park supports cashless parking, displaying a pay and display ticket is not a mandatory requirement but merely one of the payment options available. Therefore, the contravention should be "Parked without payment of the parking charge," which is fundamentally different from the one cited in the PCN.

I kindly request the cancellation of the PCN on the grounds that the contravention cited does not accurately reflect the terms and conditions of parking at The Grove Car Park. The availability of multiple payment methods, including cashless options, renders the requirement to display a ticket optional rather than mandatory.

13
@DavidJP let's start again, unfortunately the information you were given only relates to roadside PCNs and what you have is a notice to owner.

The starting point is that the council's photos do not show a contravention, so as things stand there's no case to answer (but you don't want to tell them that!)

Please read the guidance here and re-post the notice to owner with the number plate and pcn number visible, so we can carry out some basic checks.

Please post a link to the exact location on google street view (see the instructions in the guide linked above), also how many of your children are insured to drive the car?

In the meantime I'll get hold of the parking places order.

Many thanks for the prompt response. We have 3 total individuals insured on the vehicle.

Please find below unredacted Notice to Owner.

Here is the GSV location : Grove Car Park





14
It appears one of my children has borrowed my car - neglected to pay for a ticket - failed to confess and now I've received a Notice to Owner. I'm still trying to identify who it was.

The evidence suggests the driver failed to pay for a ticket. I've also now missed out the opportunity for a discounted fine given the driver has failed to tell me about their indiscretion!

Is there any point in arguing this or asking for a discounted fine? Think I will need to pay up and perhaps have a strong word with the kids about being truthful and mindful!

Any help is gratefully received :





15
FOI response from the council:

[img width=1100 height=126.99653625488281]https://i.imgur.com/1SbtfHD.png[/img]

The camera certificates at https://assets.dft.gov.uk/publications/tma-part-6-list-of-approved-devices/approved-device-certifications-slough.zip don't tie back to that make and model.

The Borough of Slough (Various Roads) Bus Lane Order 2020.

Thank you very much for your efforts here. I am very grateful.


I've not yet submitted the appeal. Should I augment the original draft to reflect in bold :


I am writing to appeal a recent penalty charge notice received for briefly drifting into a bus lane while making a left turn.

The incident occurred on a road the driver does not regularly travel, and their momentary lapse was not an attempt to exploit the bus lane. It was an unintended mistake while navigating unfamiliar roads. Importantly, this the drivers first offence of this nature, and the incursion into the bus lane was on a de-minimis basis, with no disruption to traffic flow or safety - furthermore, there was no intention to gain any advantage over any other motorist.Furthermore, the make and model of the bus lane enforcement camera for this carriageway (TES Small Blue Enforcement CCTV Camera - Model Blue GEN2 is not listed on the certification of “APPROVED DEVICES” under ARTICLE 2(b) OF THE BUS LANES (APPROVED DEVICES) (ENGLAND) ORDER 2005

Considering the minimal nature of the infringement, the drivers commitment to safe driving, and this being a first-time offence, I respectfully request your discretion in cancelling the fine.

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